Le Jacques Cartier

The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our Sisterships (Le Boréal, L’Austral, Le Soléal and Le Lyrial), on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot) and on deck 8 of Le Paul Gauguin. On Le Commandant Charcot, you can enjoy the Blue Lagoon on deck 9 and on Le Ponant, a solarium on the 400 m² (4,300 ft²) Sun deck. - A swimming pool offering panoramic views and equipped with a counter-current system- A pleasant, attractive sun deck- An exterior bar and lounge equipped with armchairs and sofas

- Deck 6- Library, internet space, bar, and live entertainment on certain evenings- Direct access to the panoramic terrace

The various different lounges allow passengers to meet up and share quality time together. The cosy piano bar is a panorama lounge with breathtaking views of the horizon. The outside bar is a great space for relaxing and is handy for accessing the swimming pool* and its solarium. **The main lounge - Deck 3 ** The main lounge is the ideal place to relax with a drink and enjoy the various activities that have been organised such as dancing classes or theme evenings. A 200 m² (2,150 ft²) main lounge Able to accommodate all our passengers at once for moments of shared conviviality, and as a venue for both daytime and evening shows and entertainment

Settle comfortably into your seat and enjoy a range of different shows, concerts and performances organised by the professional dancers and musicians onboard. Special musical evenings, dance evenings and culture and music quizzes are held In the Grand Salon lounge onboard Le Ponant. Additionally, traditional local music concerts, featuring styles such as Corsican polyphony and Caribbean steel band music, are performed out on deck in the open air by bands specially invited onboard for the purpose. The Theatre* is the most unique meeting space on board. It's the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events. There are performers on board all of our ships. Recruited for their talent in Paris and Rome, they star in multiple shows at the Theatre, after dinner. Throughout your voyage, they host the various entertainment events in the Grand Salon, with the support of our on-board musicians. During Tea Time or before dinner, our musical duos consisting of a singer and an accompanying musician play classical repertoires for you. In the evening, they play in concert at the Theatere or invite you to show off your dance moves. Dance evenings are thus co-led by performance dancers who know just how to keep you in step, under the direction of the Cruise Director. There's plenty of themed entertainment to enjoy in the evenings. Both a soirée blanche (dress-in-white party) and an officers' evening are held on all long cruises. Other types of parties or evening events may also be on the programme, such as karaoke parties, a Casino parties or games evenings. Films are regularly shown at the Theatre on giant screens. National Geographic features, documentaries related to our expedition route and feature films contribute to the cultural enrichment that is part of our cruise philosophy. - 188-seat capacity- Cutting edge audio and lighting technology- LED stage background wall enabling the projection of ultra-high resolution media

On board all our ships, a shop is open during sailing. It offers a selection of presents and souvenirs: clothing, jewellery, beauty products, postcards and accessories.

Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers. All the ships have a special area for children onboard known as the Le Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.

A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return.*

- Deck 3- A 140 m² (1,500 ft²) space- A reception/concierge service- The excursions desk- The onboard administrative services- The sales office operated by our Customer Manager- Our 50m² (540 ft²) shop selling a line of clothing, jewellery, beauty care products, postcards and various accessories.- The facilities accessible to persons with reduced mobility

From the moment you board and throughout your cruise, your unlimited drinks are included*, at any time of the day. A drink with friends at the bar, refreshments on your return from an excursion or in the calm of your Stateroom’s balcony: enjoy a large selection of beverages (mineral waters, cold drinks, cruise wines, beer, champagne, spirits, coffee, tea). A selection of premium alcoholic drinks is also available "à la carte". **It doesn't include premium alcoholic drinks indicated in the Bar Menu. It is valid only for individual personal consumption, without limitations.*

Every ship** in the PONANT EXPLORERS series features the Blue Eye. Located in the hull, below the waterline, this unique multi-sensory lounge that is unique to Ponant cruises plunges you into the heart of underwater life. Sight, hearing, and sensations... With digital screens, hydrophones and Body Listening sofas, you can experience the complete and unprecedented spectacle offered by the seabed. Accessible to all passengers and equipped with a bar, the Blue Eye is an exceptional place to share a drink in a unique atmosphere. - A multi sensorial underwater lounge- Enough room for 40 passengers

Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers. The Sisterships and The PONANT Explorers have a special area for children onboard known as the Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.

All our ships feature an onboard spa. Equipped with massage cabins, a Turkish bath (Sisterships, Le Paul Gauguin), a sauna (Explorers, Le Commandant Charcot), or a Snow Room (Le Commandant Charcot), the spas offer a wide choice of top-of-the-range treatments provided in association with SOTHYS™, CLARINS (Le Bellot and Le Jacques-Cartier only), BIOLOGIQUE RECHERCHE (Le Commandant Charcot, Le Ponant) and ALGOTHERM (Le Paul Gauguin), leading French spa and wellness centre brands. Discover a range of facial treatments, aromatic baths, exfoliation and body massage treatments designed to provide moments of complete relaxation. You can also supplement your beauty ritual with additional services such as hair-removal, makeovers, manicures and pedicures. **Wellness area - Deck 7** - Spa in partnership with CLARINS™: massage and treatment cubicles, beauty care cubicle- KÉRASTASE / L’Oréal Paris hair salon- Free access sauna (open during the day)- Gym (open during the day)

The gyms on our ships are equipped with the very latest equipment and machines. Treadmills, exercise bikes, strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions. Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT EXPLORATIONS passengers, when the situation allows it.

Provided in partnership with KÉRASTASE®, L’ORÉAL PROFESSIONNEL® or DAVINES®, our hairdressing salons offer a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair's shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.

Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water. *** These services are not free of charge and are billed directly to your stateroom account.*

PONANT EXPLORATIONS ships are non-smoking, even on the stateroom balconies. Smoking is only allowed in the exterior parts of the ship designated for the purpose.

A number of electrical outlets are provided for our cruise guests to use in our common areas. The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms. Electrical outlets are available to our passengers in the common areas.

Children under one year of age shall not be authorised to embark on the ships. On classic cruises, children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board. On "expedition" cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children's participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers. For all "expedition" cruises on board Le Commandant Charcot, children are accepted from 8 years old only. Children aged 4 years or more can be welcomed in the Kid's Club when the service is offered on board (consult the list of cruises concerned).

The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.

A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.

Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.

There is a doctor on board available to the passengers on all our ships: - The schedules of consultation are listed each day in the log book (emergency consultation 24/7).- The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.- During the excursions, the passengers are accompanied by a doctor or a nurse.- There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.- The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows. **Medical Consultations** There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise. **Special Medical Treatment** If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise. **Seasickness** Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.

Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind: - Specially designed staterooms;- Access ramps allowing easy movement in communal areas;- Posters, signage and stateroom numbers are translated into Braille. Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip. If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.

**Technical Accessories** We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.

We recommend wearing elegant, casual clothes at your discretion, and for the gala evenings, a cocktail dress for ladies and a shirt and tie for gentlemen, and a white or black-and-white outfit for the Officers' evening. Shorts/Bermudas are not permitted in the evening in the gastronomic restaurants. On an expedition cruise, be sure to bring practical clothes as well as comfortable shoes suitable for travelling in Zodiacs and disembarking on beaches or mud flats. On tropical expeditions be sure to bring a hat, sunglasses and long sleeved/legged clothing. For polar cruises, you will be given a polar parka in your size and suitable boots will be available for use when ashore.

Sustainable development is enshrined in the company's articles of association and has been at the heart of the PONANT EXPLORATIONS project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions. **Clean Ships** We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry's environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations: - Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.- In 2020, PONANT EXPLORATIONS was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.- PONANT EXPLORATIONS was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.- In 2019, PONANT EXPLORATIONS became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.- PONANT EXPLORATIONS is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment. **Wastewater** All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water. **Waste** We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste. **Single-use plastics** We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.

So that everyone's tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).

At PONANT EXPLORATIONS, the "all-inclusive" includes: - accommodation in stateroom,- the full meal plan,- the Open Bar: beginning with boarding, and during the duration of the cruise, a wide selection of drinks (mineral water, soft drinks, wine, beer, champagne, spirits, coffee, tea) is served on request and at any time of the day. Certain premium alcoholic beverages on the menu are not included in the Open Bar,- free Wi-Fi internet access 24 hours a day*,- activities offered during expedition cruises (see section "Expedition cruises")