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Privacy Policy

Welcome to Siloah Travel Co., Ltd. (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://siloah.travel (the “Site”).

1. Information We Collect

a. Information You Provide to UsWe may collect information such as your name, email address, phone number, and other contact details. We may also collect messages, inquiries, or other content you send through contact forms or email.

b. Automatically Collected InformationWhen you visit our Site, we may automatically collect information including your IP address, browser type, device details, operating system, pages visited, time spent on pages, referring websites, and usage patterns. Cookies and similar tracking technologies may also be used (see Section 6 below).

2. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain our website. • Respond to inquiries, support requests, or feedback. • Improve user experience and website functionality. • Send updates, marketing, or promotional materials (only if you have opted in). • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties such as:

• Service providers who help us operate the Site (e.g., hosting, analytics, email services). • Legal authorities, if required by law or to protect our rights and safety.

All third parties are required to keep your information secure and use it only for legitimate purposes.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data. • Withdraw consent for processing (where applicable). • Request a copy of your data. • Object to data processing for marketing purposes.

To exercise these rights, please contact us at service@siloahtravel.com.

6. Cookies and Tracking Technologies

Our Site uses cookies to enhance functionality, improve user experience, and analyze traffic. You can disable cookies through your browser settings, but some features of the Site may not function properly.

7. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the Internet is completely secure.

8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Siloah Travel Co., Ltd.
Email: service@siloahtravel.com
Address: 14F.-3, No.137, Sec. 1, Fuxing S. Rd., Da’an Dist., Taipei City 106, Taiwan
Website: https://siloah.travel

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02-27217300

02-27217179

service@siloahtravel.com

Monday ~ Friday 09:00-18:00

Siloah Travel Co., Ltd.

14F.-3, No.137, Sec. 1, Fuxing S. Rd., Da’an Dist., Taipei City 106, Taiwan

Representative: Tung-Hua Tai

VAT: 43871553

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