Question 1

What type of cruising does Avalon Waterways offer and what makes them stand out?

Accepted Answer

Avalon Waterways offers luxury river cruising on modern Suite Ships across Europe, Southeast Asia, Egypt, and South America. Backed by nearly a century of Swiss heritage through the Globus family of brands (founded 1928), they stand out for their Panorama Suites featuring the widest-opening wall-to-wall, floor-to-ceiling panoramic windows in river cruising, their unique Open-Air Balcony concept, and beds that face the view. They have been recognised as the No. 1 Top-Rated River Cruise Line in Europe.

Question 2

What destinations does Avalon Waterways sail to and what itinerary lengths are available?

Accepted Answer

Avalon Waterways offers over 80 itineraries on 13 rivers across 24 countries. Destinations include the Rhine, Danube, Moselle, Seine, Rhone, Saone in Europe, the Douro in Portugal, the Mekong in Southeast Asia, the Nile in Egypt, plus Holland, Belgium, and the Galapagos. Itinerary lengths range from 6-day Danube Symphony cruises to 15-day Grand France and Magnificent Europe voyages, with festive Christmas market sailings also available.

Question 3

What is included in Avalon Waterways's cruise fare?

Accepted Answer

Avalon Waterways includes breakfast, lunch, and dinner daily; sparkling wine with breakfast; wine and beer with lunch and dinner; soft drinks throughout the day; an expert Cruise Director; complimentary Wi-Fi; gratuities for the Cruise Director and crew; a daily Happy Hour before dinner; a Club Lounge with 24-hour self-serve beverages; the AvalonGO mobile app; an Adventure Host for active excursions; Avalon Choice excursions (Classic, Active, or Discovery); and a Welcome Back Credit for repeat travellers.

Question 4

What dining, entertainment, and wellness options are available on Avalon Waterways?

Accepted Answer

Dining features daily breakfast, lunch, and dinner with complimentary wine, beer, and sparkling wine, plus a daily Happy Hour and 24-hour Club Lounge beverages. The Avalon Adventure Host leads fitness activities and active excursions. Guests enjoy panoramic views from the Sky Deck, and the award-winning Panorama Suites offer Comfort Collection Beds facing floor-to-ceiling windows. Entertainment and enrichment activities are included, with the AvalonGO app providing real-time itinerary information.

Question 5

What shore excursions does Avalon Waterways offer and are they included in the fare?

Accepted Answer

Yes, Avalon Waterways includes shore excursions in the fare through their Avalon Choice programme, which lets guests select from Classic (cultural sightseeing), Active (biking, hiking, and fitness-oriented outings), or Discovery (local immersion and hands-on experiences) excursions. An Avalon Adventure Host is available as a guide for fitness activities and active excursions. Avalon has been recognised for Best Shore Excursions in the industry.

Question 6

Who is Avalon Waterways best suited for?

Accepted Answer

Avalon Waterways is ideal for travellers seeking a premium river cruise experience with flexibility and choice. It appeals to active travellers, culture enthusiasts, and food and wine lovers alike thanks to the Avalon Choice excursion programme. The line has been recognised as best for both families and solo travellers, and its nearly century-old heritage and inclusive approach make it suitable for a wide range of ages and travel styles.

Question 7

Does Avalon Waterways have a loyalty program or special promotions?

Accepted Answer

Avalon Waterways offers a Welcome Back Credit programme where repeat guests earn increasing credit toward future trips the more they travel. As part of the Globus family of brands, they also offer cross-brand loyalty benefits. Guests should check AvalonWaterways.co.uk or contact their travel agent for current seasonal promotions and early booking deals.

Question 8

Does Avalon Waterways include Wi-Fi, and what is their cancellation policy?

Accepted Answer

Yes, complimentary Wi-Fi is included on all Avalon Waterways cruises. Gratuities for the Cruise Director and crew are also included in the fare. Cancellation policies and full terms and conditions are outlined in the brochure; guests should consult AvalonWaterways.co.uk or their travel agent for specific cancellation deadlines and penalties.

Avalon Waterways