Question 1

What type of cruising does Scenic offer and what makes them stand out?

Accepted Answer

Scenic is a luxury cruise and land journey company with over 37 years of experience, offering both river cruises (on the Mekong aboard Scenic Spirit) and ultra-luxury Discovery Yacht ocean cruises (aboard Scenic Eclipse and Scenic Eclipse II). They stand out for their truly all-inclusive approach, intimate ship sizes (68 guests on Scenic Spirit, small-capacity Discovery Yachts), and unique features including helicopters, a submersible, and up to 10 dining experiences on the Eclipse vessels.

Question 2

What destinations does Scenic sail to and what itinerary lengths are available?

Accepted Answer

Scenic's river cruises explore the Mekong through Vietnam and Cambodia with 7- or 9-night cruising options, combinable with luxury land journeys through Laos, Hanoi, and Halong Bay. Scenic Eclipse ocean voyages cover Antarctica, the Arctic (Svalbard, Greenland, Iceland), South America, the Caribbean, Northern Europe, the Baltics, the Mediterranean, and more, ranging from 8 to 68 days including Grand Voyages. Cruise and land combination packages are also available.

Question 3

What is included in Scenic's cruise fare?

Accepted Answer

Scenic's truly all-inclusive fare covers return flights (on Mekong cruises), all meals onboard, premium beverages including in-suite minibar, butler service, all Scenic Freechoice excursions and Scenic Enrich exclusive experiences, transfers, tipping, and gratuities both onboard and onshore. On Scenic Eclipse, inclusions extend to up to 10 dining experiences, Zodiac excursions, and expert Discovery Team-led activities. The only exceptions are ultra-premium rare wines and spirits, spa treatments, and helicopter or submersible experiences.

Question 4

What dining, entertainment, and wellness options are available on Scenic?

Accepted Answer

Scenic Spirit offers fine dining with regionally inspired cuisine from an onboard herb garden, a juice bar, and in-suite dining. Scenic Eclipse features up to 10 dining experiences including Chef's Table and Sunset Soiree events, plus up to nine bars and lounges. Wellness options include the Senses Spa, gym, Vitality Pool and steam-sauna on Scenic Spirit, and extensive spa facilities on Eclipse. Both ships feature a state-of-the-art theatre for lectures and performances, observation lounges, and enrichment programming.

Question 5

What shore excursions does Scenic offer and are they included in the fare?

Accepted Answer

Yes, Scenic Freechoice excursions and Scenic Enrich exclusive experiences are included in the fare. On river cruises, onshore excursions are hosted in small groups averaging just 20 guests, curated at relaxed, moderate, or active paces. Scenic Enrich offers unique cultural encounters such as a Champagne Breakfast at Angkor Temple. On Eclipse voyages, Zodiac excursions and expert Discovery Team-led activities are included, while helicopter flights and submersible dives are available at additional cost.

Question 6

Who is Scenic best suited for?

Accepted Answer

Scenic is ideal for discerning travellers who want a truly all-inclusive luxury experience without hidden costs or bill-signing. River cruises suit couples and mature travellers seeking a relaxed cultural immersion through South East Asia, while Scenic Eclipse appeals to adventure-minded luxury travellers wanting expedition experiences (Antarctica, Arctic) combined with ultra-luxury amenities. Both products suit those who appreciate intimate ship sizes, personalised service, and curated excursions.

Question 7

Does Scenic have a loyalty program or special promotions?

Accepted Answer

Scenic offers the Scenic Club loyalty program, which is free to join and awards points for each day of travel. Members receive exclusive offers and benefits that increase the more they travel with Scenic. The company also regularly runs promotional offers including early booking savings, group booking discounts (for groups of 10 or more), and seasonal deals. Guests can visit scenic.co.uk or contact a Scenic travel advisor for current promotions.

Question 8

Does Scenic include Wi-Fi, and what is their cancellation policy?

Accepted Answer

Wi-Fi is available onboard Scenic vessels, with complimentary access included on Scenic Eclipse and Scenic Spirit. Cancellation policies follow a tiered penalty structure based on the number of days before departure, with specific terms varying between river cruises and ocean voyages. Full details are available in Scenic's Terms and Conditions at scenic.co.uk. Travel insurance is strongly recommended, and guests receive all required documentation and pre-departure information from their Scenic travel advisor.

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