
Passengers
3,013
Cabins
1,275
Tonnage
92,409t
Crew
987
Length
961m
Speed
22 knots
Launched
2005
MSC Musica lansirala je novu klasu krstarenja – prostrani svijet elegantnih linija i vrhunskog izbora, obogaćen kreativnošću, finim prirodnim materijalima i pažnjom prema detaljima koji su oduvijek krasili MSC Cruises. Čarobni svijet topline i gostoljubivosti čeka svakog gosta.
































PREMIUM SUITE AUREA



BALCONY AUREA


BALCONY BELLA GUARANTEED



DELUXE BALCONY FANTASTICA


DELUXE BALCONY WITH PARTIAL VIEW FANTASTICA



PREMIUM BALCONY FANTASTICA


DELUXE OCEAN VIEW FANTASTICA


DELUXE OCEAN VIEW WITH OBSTRUCTED VIEW FANTASTICA


OCEAN VIEW BELLA GUARANTEED


DELUXE INTERIOR FANTASTICA


INTERIOR BELLA GUARANTEED
Inside Cabin



Belle Époque



L'Oleandro Restaurant



Gli Archi À la Carte Restaurant





II Giardino Buffet Restaurant




Teatro La Scala
You’d normally have to travel to New York to see top-end shows, but thanks to our Broadway-style theatres you can enjoy superlative entertainment with an international line-up of artists without having to leave the ship. Take your pick from a fabulous programme, there’s sure to be a show you love.



Q32 Disco
Uz živu glazbu DJ-a i otvoren od 23:00 do kasno u noć, brodski disco smješten na palubi 14 nudi ekskluzivnu atmosferu uz vlastiti bar. Prostor je dizajniran za udobno sjedenje 172 gosta.



Sanremo Casino Bar
Our casinos are elegantly designed, featuring games for all types of players. You’ll be able to try your hand at Roulette or Blackjack, challenge yourself at one of our Poker tables, or choose among a variety of slot machines.



The 142 seat Piano Bar on deck 5 is the ship's reception bar, featuring live piano music and accompanying orchestra.



Lounge & Wine Bar
The Lounge and Wine Tasting Bar with tapas and live music and can be found on deck 7 of the ship with seating for 135 guests.
Each day special wine tastings are accompanied by different bites of food, such as fried polenta with cream cheese, bruschetta and other specialties as guests are guided through the wine selection by experienced sommeliers.


Coffee Bar
Coffee Bar je bar s dodatnom naplatom, smješten na palubi 6, s kapacitetom od 220 gostiju, gdje se uz kupljena pića poslužuju besplatni zalogaji poput peciva, keksa i čipsa od krumpira.
Dostupni su paketi kave, a ponuda pića uključuje rashlađene kave s alkoholom poput Espresso Martinija, američke kave, cappuccina i toplu čokoladu.
Zabavni program uključuje live glazbu, kvizove općeg znanja, demonstracije umjetnosti i rukotvorina te kulinarske radionice.



Cocktail Bar
The Cocktail Bar is the ideal location for guests to enjoy a pre-dinner cocktail with live musical entertainment.
It is located on deck 6 with seating for up to 45 guests.



Cigar Lounge
Salon za pušače i whiskey bar broda smješteni su na palubi 7 i mogu ugostiti 32 gosta.
Cigar Lounge pruža elegantan ambijent s kožnim sofama i naslonjačima, gdje se gosti mogu opustiti i uživati u cigari uz odabrano piće iz bogate ponude vrhunskih žestokih pića.

Library


Art Gallery
The Art Gallery can be found on deck 7 of the ship. Guests can view a range of artwork from fine prints, lithographs, water colours and oils which can be purchased during the ship's champagne art auctions.



Cyber café
The Cyber Cafe located on deck 7 is the ship's computer room with 17 workstations and a printer (Charges apply).



Card Room



Photo Gallery



Shops
La Boutique
On deck 6 sells men's, women's and children's fashion with brands including Polo, Ralph Lauren, Lacoste and Armani, with sunglasses, watches and fashion jewellery.
The Duty Free Shop
Discover everything the Duty Free shop has to offer, all at tax and duty-free prices*.
You can choose between top-flight international tobacco products, technology products, fine wines, chocolate, make up and travel essentials.
Our expert staff can provide you with all the help you need to make the perfect choice.
* We always give you the lowest tax and duty-free prices applicable in accordance with local legislation
MSC Logo shop
Infuse your cruise with gifts that spark magical memories of your voyage across the waves! Navigate the MSC Logo Shop for everything from gadgets to books and novelty gifts! You’ll also find MSC’s very own DOREMI Mascot right here in the MSC Shop.
Accessories
Top Italian brands such as Armani, Coccinelle, Furla and Fusaro feature alongside international names like Radley London, Calvin Klein, Lacoste, Tommy Hilfiger and Ralph Lauren. Here you are sure to find serious sartorial inspiration for bags and accessories!
Jewellery
A wonderland of all that sparkles; showcasing designs in gold, silver, precious and semi-precious stones and watches.
You’ll love the wide choice of jewellery, perfect as a special gift or to treat yourself, and at prices that will put an extra sparkle in your eye.



Swimming Pools

Arcade



Reception - Guest Service


Virtual Games
The Virtual Games room can be located on deck 14.



MSC Events
MSC Factor
Think you’ve got what it takes to be a star in our on-board talent competition, The MSC Factor? Then come and showcase what you can do in the most exciting talent show at sea. Whatever your specific talent may be, don’t be shy – come and show the world what it’s been missing.
Beer Festival
Fun-packed festive celebrations with a Bavarian flair - decorations, costumes, games, music and of course beer. There’s even a Master of Beer competition and a 6-metre-tall inflatable beer mug.
Sailaway Party
A start-of-the-cruise event celebrating the ship's departure, led by the Entertainment Team and Dancers in a spectacular Costume Parade.
Masterchef
The world's best-loved food show awaits you on the MSC Cruises fleet! Experience the adrenaline-fuelled creativity of an extraordinary on-board cooking competition for adults and junior guests.
Theme Parties
We organise various daytime and evening Theme Parties on board. You may wish to bring bright fun clothes for the Sunshine Party and something white for the White Party.



MSC Bike Adventours
Get ready to cycle into adventure
One of the best ways to explore a city is from the seat of a bicycle. MSC Bike Adventours are about delivering memorable cycling experiences with regular or electric bikes through carefully crafted itineraries discovering destinations' highlights guided by our passionate Bike Leaders.
Join the adventure exploring vibrant cities and stunning landscapes, gliding along on a dynamic and a low-environment impact ride in the sun-kissed Mediterranean, the captivating Northern Europe, and the dazzling Emirates, with even more exhilarating destinations on the horizon!
You don't have to go fast, you just have to go
MSC Bike Adventours are catered to all levels, featuring both leisurely rides and energetic adventures delivered in small groups to ensure a smooth ride. Reserve today the Bike Adventours to secure the ride into your next adventures.

Responsible Shore Excursions: Protectours
Otkrijte MSC Protectours, gdje nezaboravne avanture donose dublju povezanost sa svijetom oko vas. Uživajte u aktivnostima poput vožnje bicikla, kajakarenja, sadnje stabala i istraživanja pješice, upijajući ljepotu svake destinacije i doprinoseći lokalnim zajednicama. Iskusite putovanja koja nadilaze običan razgled i ostavljaju značajan trag.
Što su Protectours
Posvećeni smo očuvanju prekrasnog svijeta za buduće generacije. Fokusirajući se na okoliš, Protectours pomaže ostvariti ovaj ključni cilj.
Svi izleti uključuju aktivnosti s manjim utjecajem na okoliš – poput hodanja, vožnje bicikla ili kajakarenja – dok neke iskustva idu i korak dalje, nudeći praktične načine za podršku prirodi, poput sadnje stabala ili posjeta zaštićenim područjima. Tako možete uživati u jedinstvenim uvidima u prirodni svijet, istovremeno čuvajući njegovu ljepotu i pomažući osigurati bolju budućnost!
Svijet izvanrednih iskustava
Protectours vam pružaju nezaboravna iskustva u bliskom kontaktu s prirodom i zajednicama u raznolikim okruženjima diljem svijeta. Lokalni vodiči, stručnjaci za divlji svijet ili tradiciju, odvest će vas na ronjenje među koraljnim plantažama ili na Fjord Safari na hibridno-električnom katamaranu i još mnogo toga.
MSC Cruises i okoliš
Brinemo o okolišu u kojem djelujemo, o gostima koji putuju s nama i o ljudima koji s nama rade. Naša predanost proteže se i na aktivnosti na kopnu. Protectours nisu samo način da našim gostima ponudimo raznolike izlete s manjim utjecajem, već i poticaj našim partnerima na kopnu da razvijaju ture usmjerene na zaštitu okoliša.

Easy & Accessible Excursions
Istražite svaku destinaciju vlastitim tempom
Naši Easy & Accessible Tours čine istraživanje ugodnim i dostupnim za svakoga!
Ove ture omogućuju sporijim šetačima, korisnicima invalidskih kolica i skutera, kao i svim gostima koji vole opušteno istraživati, da posjete najbolje što svaka destinacija nudi kroz pažljivo osmišljene ture prilagođene upravo njima. Kroz posebno odabrane itinerere i posebno dizajnirane ture, gosti će moći uživati u rutama bez stepenica, vlastitim tempom, doživljavajući čari naših destinacija u potpunoj udobnosti. Bit će dostupna vozila prilagođena posebnim potrebama za male grupe, a itinereri tura uvijek će uključivati pristup toaletima prilagođenim osobama s posebnim potrebama.
Molimo imajte na umu da se vozila i njihovi zahtjevi za invalidska kolica i skutere (širina, visina, težina) razlikuju od ture do ture, stoga pažljivo provjerite specifične uvjete u opisu svake ture.
Pristupačna vozila i sadržaji
Vozila opremljena rješenjima za pristup invalidskim kolicima. Posjećujemo pristupačne sanitarne čvorove s širokim vratima.
Male grupe s iskusnim vodičima
Lokalni vodiči su stručnjaci za svoje područje, kao i za izlete prilagođene posebnim potrebama.
Posjetite vlastitim tempom
Ture osmišljene za opušteni obilazak najvažnijih znamenitosti destinacije, uzimajući u obzir posebne potrebe gostiju i olakšavajući svakom sudioniku samostalno kretanje.
Rute bez stepenica
Ture su usmjerene na uklanjanje prepreka i osiguravanje glatkog pristupa svim posjećenim znamenitostima.



Behind The Scenes
Come and see how we do it! Go “Behind-the-Scenes” and experience what goes into delivering a perfect cruise vacation.
Explore several “off-limit” areas of the ship
Are you ready for the ultimate behind-the-scenes experience on our magnificent cruise ship? This exclusive excursion is limited to small groups of 20 people, so you'll have a truly intimate and immersive experience.
Join us as we take you on a journey through the hidden corners of our ship, where only a select few have gone before. You'll have the chance to see the inner workings of the ship, from the bridge of command, engine room to the gallery and beyond.
A one-of-a-kind discovery tour
Our knowledgeable tour guides and shipboard staff will be on hand to answer any questions you may have and give an overview of the internal operation of the ship.
But that's not all – you'll also have the opportunity to meet the ship's captain and learn about their experiences at sea. This is a once-in-a-lifetime chance to get an inside look at the operations of a cruise ship and to see what goes on behind the scenes. Don't miss out on this amazing opportunity – book your spot now to ensure one of the very few seats available!
BOOK THE TOUR ON BOARD AT THE EXCURSIONS' OFFICE
Important Note: it is strictly forbidden to take along mobile phones and cameras and participants must wear only closed shoes.



Family Excursions
Otkrijte svaku destinaciju sa svojom djecom u ritmu koji odgovara obiteljima, zahvaljujući našim izletima Family Fun. Vođeni talentiranim, kvalificiranim lokalnim vodičima u stalnoj vezi s brodom, oni su vaš putovnica prema novim kulturama, povijesnim znamenitostima, prirodnim ljepotama i još mnogo toga.
Štoviše, djeca imaju posebnu cijenu za izlete na kopnu!


Shore Excursion Explorer Package
Produžite Čaroliju Još Malo Duže
Jedna od najvećih radosti krstarenja jest prilika da u udobnosti i stilu otkrijete očaravajuće nove destinacije. Na svakom pristaništu, naše izlete nude najnezaboravnija iskustva na najfascinantnijim mjestima, uz pratnju iskusnog i profesionalnog osoblja. Kako biste maksimalno iskoristili svoje vrijeme na kopnu, zašto ne biste iskoristili naš Paket Istraživača Izleta? Paket obuhvaća tri najbolja izleta* dostupna na svakom krstarenju po vrlo atraktivnoj cijeni. Napominjemo da je ova ponuda ograničene dostupnosti i vrijedi samo za odabrane polaske**.
*Paket Istraživača Izleta nije moguće mijenjati niti refundirati. U slučaju otkazivanja jednog ili više izleta od strane MSC Cruises, ponuda se ne može primijeniti na druge izlete različite od onih uključenih u paket.
**Paket Istraživača Izleta dostupan je na odabranim polascima za sljedeće destinacije: Mediteran, Sjeverna Europa, MSC Grand Voyages, Abu Dabi, Dubai i Katar, Karibi i Antili, Južna Amerika.



MSC Travel Agency
The MSC Travel Agency can be located on deck 6.



MSC Family Explorer Club
IZLETI NA OBALI ZA OBITELJI
Otkrijte naše ture prilagođene djeci, posebno osmišljene za obitelji
MSC Family Explorer Club
Istražite destinaciju zajedno na zabavnoj obiteljskoj avanturi, nadahnutoj poviješću i osmišljenoj da obuhvati sve najvažnije znamenitosti.
ISTAKNUTO U FAMILY EXPLORER CLUBU
Svaku turu vodi stručni vodič i talentirani pripovjedač koji su na raspolaganju za svaku potrebnu pomoć.
Voditelji ovih tura nisu samo vodiči, već su vješti u privlačenju pažnje djece i odraslih kroz pripovijedanje koje na zanimljiv način opisuje atrakcije i povijest mjesta – oni su pravi zabavljači.
Tijekom ovog interaktivnog iskustva djeca svih uzrasta osjećat će se kao pravi istraživači.
Poput detektiva i istraživača, djeca igraju ključnu ulogu u ispunjavanju jedinstvene misije na svakoj turi, nadahnutoj poviješću mjesta.
Djeca i roditelji imaju priliku osloboditi maštu i zajedno uživati u rješavanju igara i zagonetki. Svaka tura uključuje i ikoničnu povijesnu osobu, simbol grada.
Znamo da je ovo i vaš odmor, i ponekad želite pobjeći i uživati u malo vremena za odrasle.
Za roditelje koji žele samostalno sudjelovati na turi, nudimo besplatnu uslugu čuvanja djece za djecu od 3 do 11 godina.
Dok ste u luci, vaša djeca mogu ostati na brodu u zabavnom i nadziranom okruženju sa svojim novim prijateljima i osobljem Mini Cluba.
Za više informacija obratite se Mini Clubu na brodu.
Fitness i opuštanje
Sportske i rekreacijske mogućnosti zadovoljit će sve ukuse i dobi, od videoigara do raskošnog bazenskog kompleksa, ne zaboravljajući potpuno opremljenu teretanu i MSC Aurea Spa s modernim tretmanima ljepote i egzotičnim balinežanskim masažama.
Sport i fitness
Putovanje s MSC Cruises pruža vam slobodno vrijeme i sadržaje za održavanje i unapređenje vaše kondicije zahvaljujući širokom izboru sportskih sadržaja i vrhunskom sportskom centru s prekrasnim pogledom na more. Možete uživati u panorami, sagorijevati kalorije i održavati formu. Bilo da volite trenirati sami, uživate u vježbanju u društvu ili živite za natjecanje, pronaći ćete upravo ono što vam treba.
Spa i ljepota
Osjećati se zdravo i izgledati najbolje dio je iskustva MSC Cruises. Isprobajte nešto novo, poput visokotehnoloških tretmana ljepote, umirujuće saune ili uživajte u balinežanskoj masaži. Rezervirajte sada jedan od naših spa paketa i iskoristite prednosti naših cijena prije ukrcaja.



MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura.
Thermal Area
Start your wellness journey in our on board thermal area and achieve a lasting feeling of absolute well-being that will stay with you well beyond your cruise. Our thermal experiences are designed to slowly raise your body temperature while you relax, taking full advantage of the holistic and therapeutic benefits of water and heat.
Medi Spa Center
Relaxing on one of our ships will do wonders for you, but we also have a few secrets on board to help you look and feel even better. Make the most of our range of safe and effective Anti-Ageing treatments and return from your cruise visibly rejuvenated.
Please note:
In order to grant the best experience to our guests, all Thermal Area experiences are available by appointment only.
Pregnant guests are not permitted to use any heat treatments within the Thermal Area.
The image is representative only; the size layout and furniture may vary.



Sport & Fitness
Basketball
Come to the outdoor basketball court at the Sport Centre for a chance to hang out with friends, have fun shooting hoops and enjoy a full-body workout at the same time. You may not make the latest line-up of the Harlem Globetrotters, but you’re sure to have a great time.
Five-a-side Football
Fancy a game of footy? Your wish can be granted at the outdoor five-a-side football pitch at the Sport Center. Team up with some friends or family and play a match against another on-board team. A great way to have fun, get active and turn strangers into friends.
Volleyball
Fast-paced, energetic and a ton of fun to play, volleyball is one of the world’s most popular team sports and one you can enjoy at the outdoor volleyball court at the on-board Sport Centre. Burn some calories and get a thorough cardio-vascular workout while you land a kill and beat the opposing team.
Tennis Court
Anyone for tennis? Play to your heart’s content at the outdoor or indoor tennis court of our on-board Sport Centre. Tennis is ideal for getting some healthy activity, honing your hand-to-eye coordination and having loads of fun. Game, set and match to you.
Power Walking Track
Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.
Minigolf
You’ll need to combine hand-to-eye coordination with a deft, light touch to get around our entertaining open-air mini-golf course on board the ship. Get together with your friends and family to see who has what it takes to be crowned the mini-golf King or Queen.
Shuffleboard
Shuffleboard is located on Deck 13.
Sports Tournaments



Beauty and Hair Salon
Uživajte u stručnosti visoko specijaliziranog osoblja u estetskim tretmanima koji vam pružaju izvrsne rezultate i pojačavaju opuštajuće učinke vaše krstarenja. Prilagodite svoje krstarenje najboljim tretmanima za vaše tijelo. Opustite se i osjećajte se fantastično!
Frizerski salon
Osvježite svoj izgled novom frizurom! Dostupni su različiti paketi koji uključuju personalizirani šampon i masku za njegu, šišanje te tretman bojanja u jednom koraku. Napustite salon stilizirani i spremni za nezaboravnu večer na brodu.
Brijačnica
U sklopu MSC Aurea Spa nalazi se posebna brijačnica koja će vas održavati u vrhunskoj formi tijekom vašeg boravka na brodu! Napustite salon stilizirani i spremni za sjajnu večer.
Slika je samo ilustrativna; veličina, raspored i namještaj mogu varirati.


Gym by TechnoGym®

Baby Club
You can leave your toddlers with our MSC Babycare staff, or stay with them and enjoy the special Chicco toys and games. They'll love our music and rhythm activities, designed to awaken their curiosity.
MSC Cruises offers two services to all parents of babies under 3 years old*.
Our partnership with leading baby care brand Chicco provides a dedicated play area with facilities for babies and toddlers under 3 years old.
*To be left under the responsibility of youth staff during MSC Baby Care service, babies must be more than 6 months old.

Mini Club

Junior Club

Young Club

Teen Club
Omladinci u dobi od 15 do 17 godina mogu se radovati nezaboravnom provodu na brodu. Aktivnosti Teen Cluba obuhvaćaju sportove i natjecanja, plesne susrete i igre na društvenim mrežama, kao i turnire na Wii, Xbox i PS4 konzolama.
*Dostupno na: MSC Grandiosa
**Dostupno na: svim MSC brodovima



Lego Experience
Jednom tijekom svakog krstarenja priređujemo poseban zabavni događaj pod nazivom LEGO® Experience On Board: cijeli dan posvećen zabavnim LEGO aktivnostima za cijelu obitelj. Zahvaljujući ovoj posebnoj aktivnosti, vaša djeca mogu sate provoditi gradeći i stvarajući što god požele!

Babies and Toddlers Services
Baby Clubs - along with activities that the whole family can enjoy together, we offer a Baby Club onboard all our ships with dedicated activities and facilities.
MSC Baby Care Service - we have thought about mums and dads too! Everyday, you can drop your baby off at the Baby Club, where they will be looked after by qualified and dedicated staff who will let them play (during specific times).
MSC and Chicco - on our cruise ships you’ll find the most modern, fun and educational toys, chosen for you by the Osservatorio Chicco, Baby Research Center.
Medical Centre - every ship in the MSC Cruises fleet has a well-equipped modern Medical Centre on board. The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. Over-the-counter medicines can be purchased on board.
24 hours Room Service - all our restaurants and 24-hour Cabin Service are ready and happy to help, ensuring you can feed your baby swiftly on demand, for their and your own comfort.
Baby Laundry Service - our unique new Baby Laundry service washes baby and toddler clothes separately from everything else, using a specialised machine, program and detergents to clean and sanitise even at temperatures as low as 30°C. We’ll collect your children’s items from your cabin and deliver them to you the following day clean, safe and sterilised: ideal for protecting their skin. You’ll find full details in your cabin, along with a biodegradable paper laundry bag and a service coupon to fill in.

Web Series

Family Dining

Kids Clubs and Family Activities

Parent Time
Wind down, lie back, chill out or dress up, and make the most of every marvellous moment.
While your kids are having the time of their lives, with our expert staff, you are free to enjoy all of those things you never quite have time for back home. So wind down, lie back, chill out or dress up, and make the most of every marvellous moment.
The image is representative only; the size layout and furniture may vary.
Medical Facilities
Svi MSC kruzeri imaju dobro opremljeni Medicinski centar, pod nadzorom brodskog liječnika i drugog medicinskog osoblja. Medicinski centar otvoren je u vremenu navedenom u dnevnom programu broda. Hitne medicinske usluge dostupne su 24 sata dnevno pozivom na broj za hitne medicinske intervencije. Izvan hitnih slučajeva, medicinske usluge se naplaćuju, a cijene su dostupne na brodu. Gosti koji tijekom krstarenja imaju medicinske troškove mogu zatražiti povrat od svoje osiguravajuće kuće nakon iskrcaja.
Dijaliza
Gosti koji primaju peritonealnu dijalizu mogu putovati kao i obično, donoseći sa sobom sve lijekove i opremu potrebnu tijekom krstarenja. Odgovarajuća medicinska skrb dostupna je putem brodskih medicinskih ustanova.
Oprema i uređaji za hemodijalizu bit će dostupni na brodu samo putem specijaliziranih neovisnih tvrtki na određenim rutama. Za dodatne informacije o ovoj usluzi, molimo kontaktirajte svog putničkog agenta.
Trudnoća
MSC Cruises SA ne dopušta gostima koji su u bilo kojem trenutku krstarenja trudni više od 23 tjedna da plove na brodu. Ovo je zbog sigurnosti majke i fetusa, jer specijalizirana opstetrička i neonatalna skrb nije dostupna na brodu.
Trudnice koje će tijekom krstarenja imati 23 ili manje tjedana trudnoće moraju dostaviti pismo od svog opstetričara/ginekologa koje potvrđuje sljedeće:
Ultrazvukom potvrđeni očekivani datum poroda (EDD)
Da je trudnoća niskog rizika
Da je gostica sposobna ploviti na brodu bez neposrednog pristupa specijalističkoj opstetričkoj ili neonatalnoj skrbi
Pisma treba poslati e-poštom na odjel za posebne potrebe u trenutku rezervacije i najmanje 2 tjedna prije datuma ukrcaja. Kopiju je potrebno predočiti prilikom prijave na dan ukrcaja.
Accessibility & Medical
ACCESSIBILITY
Please review the details below regarding different accessibility needs. This will help you to determine whether the accommodation we are able to provide is right for you and your party to travel safely and comfortably. Any accessibility or medical request can be flagged by completing the Accessibility&Medical Request Form available HERE and at all accredited travel agencies. This information should be provided at time of booking but no later than 30 days prior to sailing
This allows us time to provide the best possible service for our guests, which is determined by the facilities and resources on board each ship. If we do not receive timely notification, MSC Cruises cannot guarantee the requested accommodation. However, we will always strive to ensure every guest receives the accommodation they need to enjoy their time onboard. Due to the limited availability of accessible accommodation, guests are recommended to notify us as soon as possible as they will be allocated on a first come, first served basis.
if you booked through our website, the documentation should be sent to the following email address: specialservicesuk@msccruises.co.uk. However, If you booked your cruise through a travel agency, the documentation should be sent directly to your travel agent.
REDUCED MOBILITY
For guests who primarily use a wheelchair or mobility scooter, we highly recommend reserving a cabin for guests with disabilities or reduced mobility. These cabins are specifically designed with enhanced accessible features, including handrails for support, ramps for easy balcony access, lower shelves for convenient storage, spacious wet-room-style bathrooms, and wider entrance doors for smoother navigation. These thoughtful features are incorporated to cater to the unique needs of individuals with reduced mobility, promoting a more comfortable and independent experience.
While standard cabins may be suitable for guests with minor mobility impairments or those who do not require a wheelchair to move around the cabin, they are not suitable for guests who rely on a wheelchair as their primary means of mobility. Since availability of reduced mobility cabin is limited, and requests will be accommodated in a first come, first served basis, it is important to request it as soon as possible and consider also the possibility of considering eventually a different sailing date. If you choose to book a standard cabin, you are acknowledging that you can stand for brief moments and take a step without a mobility device and can access the bathroom area without additional supports (a shower stool can be requested, if needed). If you use a wheelchair or scooter, it’s essential to verify that your wheelchair meets our size restrictions.
The wheelchair should not exceed 50cm (20 inches) in width, have a weight limit of 45kgs (99 pounds), and, when folded, should not exceed 50cm (20 inches). These limitations are in place to ensure safe manoeuvrability and storage within the cabin space. For safety and convenience, wheelchairs, mobility scooters, and other assistive mobility devices must be stored inside your cabin when not in use. They cannot be stored in the hallways. Please take this into consideration when booking a regular cabin.
This policy aligns with International Safety Regulations and helps maintain clear and safe passageways throughout the ship.
Given the strict International Safety Regulations governing cruise ships and the limited capacity for carrying assistive mobility devices, it is imperative that you declare any wheelchairs or scooters you intend to bring onboard at the time of booking or as soon as you become aware of the need to bring them. This advance notice enables us to assess space availability and make the necessary arrangements to accommodate your device. Failure to provide this information at the time of booking may, regrettably, result in your device being denied boarding, a situation we are committed to helping you avoid.
To further support guests with reduced mobility, MSC Cruises offers a range of services:
Mobility Aids: Guests are welcome to bring manual or electric wheelchairs or scooters, as well as other mobility aids such as canes, rollators, walkers, and crutches, which need to be stored inside the cabin. Please be reminded to communicate it during your cruise reservation through the Accessibility&Medical Request Form. If you plan to bring an electric wheelchair or scooter, please specify the type of battery it uses (gel, dry, or lithium). For safety reasons, wet batteries are not permitted on board MSC ships.
Please confirm the dimensions of the specific vessel on which you will be sailing to ensure your mobility device comfortably navigates through the cabin door.
Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take onboard and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.
Tender Service: In some ports, due to operational needs, the ship is anchored, therefore guests will disembark from the ship using a complementary tender service that runs from ship to shore for the entire duration of the ship’s stay in port.
If the cruise itinerary includes ports where tender boats are used for shore access, please be aware that guests must be sufficiently fit and mobile to embark and disembark from the tender without assistance. This means that guests must take into consideration the use of steps, the possibility of gaps, height difference between the platform and the tender, the potential sudden movement of the tender, the dimensions and weight of the mobility device. Please be informed that crew members are not permitted to carry wheelchairs or mobility scooters into the tender. In case of any doubt about the itinerary, please feel free to reach out to our MSC Contact Center.
To inform us of your reduced mobility need, please fill in the form at the following link Accessibility&Medical Request Form
VISUAL IMPAIRMENTS
Guests with visual impairments will find braille signs available at the entrance of the cabin door and safety instructions available in braille (on top of an English audible version). Moreover, majority of the onboard elevators' signs are in braille with the addition of the audio call signal on ships of last generation.
For guests with partial visual impairment, the digital daily programs and menus can be available in large print versions, upon request.
Service dogs are welcomed onboard our ships. Please refer to the dedicated session in chapter 1.8.
While our onboard staff is committed to providing excellent service, it's important to note that they are not specifically trained to provide daily care or assistance with personal tasks such as eating, dressing, or personal hygiene, nor can offer a 24/7 guiding service. Upon embarkation day, an orientation tour of the ship can be offered upon request together with a meeting with our staff to provide a general overview of the ship’s program and entertainment activities.
The more information is provided, the more we will be able to provide accommodation for your needs. For example, knowing the degree of visual impairment and the level of autonomy will help us to understand the level of assistance you may require and allow us to provide appropriate support.
To inform us of your visual impairment, please fill in the form at the following link
Accessibility&Medical Request Form
HEARING & SPEECH IMPAIRMENTS
In accordance with International Safety Regulations (SOLAS), guests with hearing disabilities will automatically have a TDD/TTY System kit installed in their cabin. This kit typically includes light and vibrating devices installed under the mattress of the bed, a text phone to communicate with Reception-Guest Service, and an analog alarm clock to ensure you can receive important alerts and communicate effectively. As these kits are available in limited numbers on each ship, they will be assigned on a first come, first served basis.
For minor hearing impairments, a sound amplifier is available at the main Reception-Guest Service to increase the quality of communication with our staff.
Guests can also join a cruise with a sign language interpreter to further enhance communication access. A meeting with the onboard staff on embarkation day can be requested to have a general overview of the program of the ship and entertainments activities.
To inform us of your request for your visual impairment, please fill in the form at the following link Accessibility&Medical Request Form
RESPIRATORY NEEDS
CPAP / BIPAP - If you use a CPAP or BIPAP machine, kindly ensure that your device is compatible with the ship's power supply, which is 120V/60Hz or 240V/60Hz. Outlets in guest cabins accommodate both U.S.-style and Northern European-style plugs. We recommend carrying your electrical devices onboard as hand luggage to prevent any damage during transit. Complimentary distilled water and extension cords are available onboard; however, a charge will apply if the extension cord is not returned. For safety reasons, guests are not permitted to bring their own extension cords onboard. If you require any extension cords, please request them at the time of booking.
Oxygen - Please be aware that the onboard medical centre has a limited oxygen supply, primarily intended for use by patients within the medical facility. Therefore, if you require long-term oxygen therapy, it is your responsibility to make arrangements for your regular oxygen needs while onboard.
If you require oxygen, please note the following:
Oxygen Concentrators: Like any other electrical device, oxygen concentrators must be compatible with the onboard power supply. Battery backup is recommended, and concentrators should be carried as hand luggage.
Compressed Gas Cylinders: Arrangements for oxygen cylinder supply must be made through a vendor. The maximum permitted size is E or M-24 size (680 L at 2,200 psi). For safety reasons, only one cylinder is allowed in the cabin at any time, although additional secure storage may be available upon request. Secure cylinder storage is limited and should be requested well in advance of your sailing date. You are responsible for ensuring that your supply has been delivered and safely stowed before sailing. Please be aware that oxygen cylinders may be restricted on flights, so it is your responsibility to consult with the airline prior to travel.
Liquid Gas Reservoir: Liquid oxygen reservoirs with a maximum weight of 55kg may be permitted if suitable safe storage is available onboard. This will be determined on a case-by-case basis by the Safety Department. Requests should be made at the time of booking or as soon as possible. You are responsible for filling portable cylinders, as the ship's crew is not trained to do this.
Mechanical ventilation
For guests who require mechanical ventilation, it is essential to provide detailed information at the time of booking or at least 30 days before sailing. This information should include details about the ventilator type, spare battery capacity, and the caregivers who are able to operate the equipment. We do not recommend traveling on remote itineraries, including ocean crossings, specific regions such as Antarctica or Africa, itineraries with multiple consecutive sea days, or in remote locations where resources are limited in case of device failure.
To inform us of your respiratory need, please fill in the form at the following link Accessibility&Medical Request Form
COGNITIVE IMPAIRMENT
To better anticipate the needs of our guests with cognitive, behavioural or mental health conditions, we recommend consulting with your doctor before your cruise and consider traveling with a companion for support in case of need as our staff cannot provide daily personal assistance.
Please be also advised that children with autism are welcome in our Mini Club provided they are toilet-trained and independent, as our youth staff who are fully trained in autism cannot assist with personal care.
Special Dietary Requirements
Smoking Policy
Dok ste na moru, nije moguće pristupiti internetu putem brze širokopojasne veze kao na kopnu. Umjesto toga, internetska povezanost na brodu osigurava se vezama između broda i komunikacijskih satelita u orbiti visoko iznad Zemlje.
Pristup internetu putem satelita dostupan je u svim javnim prostorijama broda i u većini kabina, uključujući sve suite MSC Yacht Cluba. Sve što vam treba jest jedan od naših paketa za pristup internetu putem satelita i mobilni uređaj za pristup internetu (pametni telefon, tablet, laptop i slično).
Uz paket Browse & Stream moguće je koristiti video pozive, slušati glazbu i gledati video sadržaje u streamu. Ove usluge nisu dostupne s paketom Browse.
Preopterećenost mreže može usporiti pristup internetu, baš kao i na kopnu.
Stoga je najbolje, kad je moguće, izbjegavati takve periode.
Paketi su dostupni po danu ili za cijelo trajanje krstarenja. Cijena „po krstarenju“ temelji se na duljini plovidbe. Za pregled cijena za određeno krstarenje posjetite odjeljak „Wifi“ na web stranici ili se informirajte putem brodske mreže dok ste na brodu.
Na brodu ćete moći nadograditi svoj paket putem MSC Captive Portala (web stranice za aktivaciju unaprijed plaćenog paketa). Možete nadograditi na paket Browse za dodatne uređaje ili na paket Browse & Stream. Platit ćete samo razliku između punih cijena paketa (kako biste zadržali prednost od 20% popusta).
Omogućavanje pristupa internetu na brodu putem satelitske veze zahtijeva značajna ulaganja u najsuvremeniju tehnologiju. Naknade koje plaćaju korisnici usluge pristupa internetu putem satelita pomažu pokriti znatne troškove pružanja ove usluge.
Na brodovima koji nude premium uslugu pod nazivom Satellite Internet Plus, cijena je viša. Brodovi s ovom uslugom uključuju MSC Seaside, MSC Seaview i MSC Splendida. Gosti na tim brodovima uživat će u bržoj brzini i boljoj povezanosti.
Kada je korisnik prijavljen, ažuriranja i aplikacije koje rade u pozadini mogu povećati promet čak i kada korisnik ne koristi aktivno internet. Kako bi se smanjila preopterećenost i ubrzao pristup internetu za aktivne korisnike, sustav će automatski isključiti svakog korisnika nakon XX minuta.
Kako biste izbjegli prekid veze, možete se vratiti na ovu stranicu prije isteka XX minuta i PONIŠTITI odbrojavanje.
Ako vas sustav automatski odjavi, vezu možete ponovno aktivirati jednostavnim klikom na START.
Service Animals
Prikladno obučeni i certificirani vodiči pasa dopušteni su na svim brodovima, pod uvjetom da su u dobrom zdravstvenom stanju i posjeduju svu potrebnu dokumentaciju za ulazak u strane zemlje koje se posjećuju tijekom krstarenja.
Gost će unaprijed biti obaviješten o smještaju predviđenom za životinju, dostupnim sadržajima (ako su potrebni) te o postupku ukrcaja i iskrcaja.
Gost je osobno odgovoran (uz pomoć skrbnika, ako je primjenjivo) za čuvanje, hranjenje i opću skrb o životinji tijekom cijelog boravka na brodu.
Onboard Language

Charting a Sustainable Future
Laundry Services
Svi obožavaju osjećaj svježe oprane odjeće i praktičnost usluge pranja rublja istog dana. Produžite užitak opuštanja nakon prekrasnog dugog odmora vraćajući se kući s košuljama i hlačama opranim, osušenim i spremnim za spremanje. Upravo zato nudimo nekoliko paketa usluga pranja rublja na izbor.
Uživajte u usluzi pranja rublja bez muke – uz skromnu jednokratnu naknadu, vi i svaki putnik u vašoj kabini možete koristiti ovu uslugu kad god poželite, za do 40 komada po kabini tijekom krstarenja. Vaši će se predmeti preuzeti prije 12:00 sati i vratiti unutar 48 sati. Usluga pranja rublja nije dostupna posljednjeg dana krstarenja.
Dress Code
We want to make sure you are always prepared when cruising with MSC. Below are some suggestions to make sure you pack appropriate clothing for the various activities you will undertake during your cruise.
Daytime Attire
Casual wear is recommended for daytime attire. Shorts and T-shirts are permitted.
Evening Wear
A more polished look is recommended for evening wear when dining in the main dining rooms, speciality restaurants and while enjoying the entertainment in the theatre, bars, and lounges. Collared shirts, tailored trousers or shorts, skirts, and dresses are suggested. It is advisable to layer clothing and bring a light jacket or jumper for cooler nights and the ship’s air-conditioned public areas.
Gala Night
On Gala Night, dress to impress! Whether that means a tuxedo, suit and tie, an evening gown or cocktail dress, or perhaps it’s your very best jeans and polo shirt, your attire should fit your own level of elegance. The only thing required is your smile.
Theme parties
We organise various daytime and evening theme parties on board. You may wish to bring bright, fun clothes for the Sunshine Party and something white for the White Party.
Sports lovers
For sports lovers, gym shoes and tracksuits are must-haves when using our cutting-edge gym and attending yoga and dance courses, where available.
Northern Europe cruises
For cruises sailing towards the Svalbard Islands and Polar areas, please ensure you have adequate polar clothing.
Shore Excursions
For shore excursions, which may include visits to religious sites, we advise that appropriate clothing should be worn (covered knees and shoulders).
Dress Restrictions
Specific restrictions may be enforced by onboard staff members, including restaurant hostesses and management. At no point is swimwear allowed in any formal dining venue for any meal, including breakfast and lunch. Shorts, flip-flops, and tank tops are not allowed for evening wear or Gala Night in the main dining rooms, speciality restaurants, or MSC Yacht Club. T-shirts are not allowed to be worn on Gala Night. Dress code rules that are posted outside the buffet should be followed.
Minor Policy
The Minors Policy protects the safety and well-being of all passengers on board. ‘Minor’ refers to any person under the age of 18 (on cruises that do not include a port in the USA) or 21 (on voyages that do include a port in the USA). We have recently updated our Minors Policy, effective May 15th, 2025.
Infants under Two years old
Starting from 15 May 2025, infants under 2 years old are admitted on board, except on cruises starting from 11 nights onwards, for which it is required that the minor is at least 2 years old at the moment of embarkation.
What if I have booked two seven-night cruises? Does the age requirement for infants under two apply? The age requirement does not apply in case the 11 nights (or longer) cruise is the combination of two or more cruises, where the ship returns to its Home Port during the cruise
Children under 18 - 21 YEARS OLD
Are guests under 18 permitted to travel without adult supervision? MSC Cruises does not permit minors to occupy a cabin without the presence of at least one adult. For sailings within the US, guests aged 18-20 can be accommodated in a cabin alone, provided they are traveling with a guest aged 21 or older.
Who is considered an adult? To be considered an adult, passengers must be 18 or 21 years old at the time of embarkation, depending on the itinerary.
Is there an exception? Yes, an exception applies for minors under 18 traveling with one parent or legal guardian, provided the following conditions are met:
For MSC Lirica, Musica, and Fantasia class ships:
Parent/guardian and minors must stay in connecting cabins, and the balcony of the minors' cabin will be locked.
For all other MSC ships:
Can guests under 21 travel alone in the US? Travellers of all nationalities must be at least 21 to travel alone on cruises embarking in the US or travelling to the US. They must have turned 21 by the time they enter a U.S. port. Guests aged under 21 must travel accompanied by their parents or a legal guardian. Otherwise, a signed authorisation letter from the absent parent must be provided when booking, along with the name of a chaperon or a designated individual in charge of the minor
Can guests aged 18-20 stay in a cabin alone? Yes, guests aged 18-20 may stay in a cabin alone if they are traveling with someone aged 21 or older, without any additional requirements.
Will I be advised regarding their their bookings not compliant with the policy? Yes, MSC Cruises will contact guests with confirmed bookings. Guests be offered the following options:
What happens if a new booking does not comply with the policy for US guests under 21? The guest will be offered a Free Cruise Move with new pricing or the booking will be cancelled according to the standard cancellation policy.
Spa and Gym Minors Policy
What are the guidelines and age restrictions for minors seeking treatments and services at the spa and gym on board? This procedure outlines the guidelines for minors who are wanting to participate in treatments or services offered in the SPA on board.
12 years and under are permitted to receive:
GYM, GYM Sauna, Fitness Classes and Personal Training Sessions
Guidelines
Adults Only
All ages welcome
Let our specialists help you find the perfect voyage aboard this magnificent vessel.
(+886) 02-2721-7300Contact Advisor392 voyages found
Let our specialists help you find the perfect voyage aboard this magnificent vessel.
(+886) 02-2721-7300Contact Advisor