Norwegian Aqua

At the heart of Norwegian Aqua's electrifying entertainment is the three-story Aqua Theatre & Club. Marvel at spectacular performances then keep the party going late into the night when the theatre transforms into a high-energy dance club.

Revolution: A Celebration of Prince
With the world debut of the show Revolution: A Celebration of Prince, this thrilling and inventive original production immerses viewers in the songs, stories, stylings, and electricity of the iconic "Purple One". Audiences can sing and dance along with the cast or simply sit back and absorb world-class performances of legendary hits like Kiss, Little Red Corvette, Delirious and more.

Rumors
Dreams really do come true in the world of rock-n-roll. Norwegian's fan-favourite Rumors, a Fleetwood Mac Tribute Experience, is headed to the main stage of the Aqua Theatre .

Elements: The World Expanded
Experience the visual phenomenon of Elements: The World Expanded, now revamped and reimagined for Norwegian Aqua. The all-new show will be a more immersive version of the already dazzling production, blending mesmerising magic, aerial acrobatics, and captivating dance.

Ocean Music Fest
How does a live concert featuring hit songs, first-rate performers and no ticket price sound? It sounds like the epic, pop-rock show Ocean Music Fest, where skilled musicians show-off their talents in a world-class performance.

Get ready for the wildest ride at sea with the Aqua Slidecoaster, the world's first hybrid rollercoaster and waterslide! Reaching rip-roaring high speeds, launch into another dimension on this exclusive experience equipped with dual slides for double the thrills!

Located on either side of the ship on Ocean Boulevard, Norwegian Aqua's extended Infinity Beach boasts vast scenic views against the stunning horizon from every angle. Submerge in an infinity pool and watch the world go by in total serenity. Lounge in the sunlight on top a lush chaise bed resting over a blanket of water for dipping your toes in. Enjoy a cocktail, some music and drift into infinity in this stunning seaside oasis.

Show off your old-school skills with retro arcade games like Donkey Kong and Ms. Pac-Man. Or take your turn at state-of-the-art VR games. From photo booths to bowling and interactive activities for kids, the Aqua Game Zone is fun for everyone.

Get an epic game going at Glow Court, a high-tech LED sports floor brilliantly engineered for immersive play. Plus, watch from the sidelines or just kick back in the stylish lounge. Then, it's time for a rematch.

Discover a modern twist on a classic game. Sit back and play a round of darts with your favourite crew.

Želite li osvježavajući koktel dok uživate u gurmanskim delicijama? Nema boljeg mjesta za opuštanje uz piće od Luna Bara. Smješten u stražnjem dijelu Indulge Food Hall, nudi nevjerojatan izbor pažljivo odabranih koktela i točenih piva koji će zadovoljiti svaki ukus.

Vibe Beach Club is an exclusive, adults-only retreat with ocean views, plush loungers, an oversized hot tub, and perks like chilled towels and fruit skewers. Access requires a Pass or Cabana for two, available for your full cruise. Reserve early-space is limited.

Let gravity take you spiraling 10-stories down the side of the ship for one truly jaw-dropping, heart-stopping, ride of your life.

Enjoy the fresh ocean air, wide open skies and a wide range of bars, lounges and activities just steps away on the all-new and expanded Ocean Boulevard. Walk over water across Oceanwalk's glass bridge or stroll under the starry sky with your favourite cocktail in hand.

Amid the hustle and bustle of the Penrose Atrium, treat yourself to a mid-day Bloody Mary or your drink of choice. This is a morning and late-night favourite serving beer, wine, cocktails and more.

La Terazza can be found on Deck 8.

Od plivanja do uživanja u piću. Uzmite svoj omiljeni tropski koktel u Waves Pool Baru i provedite dan u potpunom opuštanju.

Započnite svoj dan s raskošnim Caramel Macchiato napitkom. Uživajte u osvježavajućem Teavana® Shaken Iced Green Tea Lemonade dok se opuštate uz bazen. Ili podijelite uzbuđenja dana s prijateljima uz svježe pripremljenu kavu. Posjetite Starbucks® i učinite svoj odmor još slađim.

Ovaj zapanjujući bar namijenjen je isključivo gostima The Haven. Uživajte u omiljenom koktelu i laganim zalogajima okruženi pravim luksuzom.

Soak up the sun and take a dip in the mesmerising infinity pool. Then let the world melt away as you relax in the sauna and cold room or enjoy a soak in the hot tub. No matter how you plan to spend your time, this private outdoor sanctuary - exclusive for Haven guests - provides the perfect escape. Access to Sundeck restricted to age 16+.

You are the FIRST to AQUA and you have bragging rights. The all new NCL Super Selfie will capture your photo, on top of AQUA, whilst at sea!

Tickle your funny bone with sidesplitting stand-up routines. Featuring a science of comedy theme, Levity Comedy has the perfect formula to get you laughing all night long.

Want a refreshing cocktail whilst taking in the outside? There's no better place to sit down for a drink than the Soleil Bar. Located at the aft end of Indulge Outdoor Lounge on Ocean Boulevard, our expansive oceanfront promenade, you'll find an incredible mix of cocktails and draft beers alongside the sea, where the view is intoxicating.

Our iCafe help desk offers you the comfort and convenience of staying in touch via the Internet whilst you are Freestyle Cruising®. Please refer to Manager Hours posted in the Freestyle Daily.

The Collection: Immerse yourself in the allure of luxury as you peruse our curated collection of pre-loved handbags featuring iconic brands such as Gucci, Prada, Fendi, Louis Vuitton, and many more. Elevate your onboard shopping experience and discover the epitome of opulence at The Collection - Sustainable at Sea, where every bag is a symbol of prestige and refinement.

The Zone: Conveniently located at the Gateway, The Zone offers the very best deals of the cruise, including one day specials across a variety of brands with savings of up to 70% off US prices! Make sure you check the Freestyle Daily for days and times for our daily special offers!

Time Zone: Treat yourself to a new timepiece or simply give the gift of time. Visit the Time Zone for a world class collection of Swiss watches from Frederique Constant, Movado and more. You will be amazed at the savings on board, all at the best tax and duty-free prices.

Timeless Luxury & Fine Watches: Explore an exquisite collection of fine Swiss timepieces, including Pre-Owned Rolex, Rado, Longines and more. Consult with our knowledgeable experts to select the timepiece of your dreams, all whilst enjoying remarkable tax and duty-free savings. Your journey to timeless sophistication begins here.

TAG Heuer: From the golden age of racing to the cutting-edge circuits of today, TAG Heuer remains an integral part of motorsport, embodying precision and an unwavering commitment to excellence. Forged by speed and driven by excellence, we are ready to celebrate new victories.

Photo Gallery: We have everything you need, to capture it all: Binoculars, Camera/Phone Accessories, Professional Portraits, Souvenir Photography, Photo Books, Wall Art, 3D Photo Crystals, Souvenir Frames, Collectable Photo Accessories & more!

Park West Gallery: Take home something you'll never forget! Our impressive onboard art gallery has everything from contemporary to classics-Peter Max to Picasso-giving you access to an unparalleled collection of fine art. Looking for a little excitement? Try attending our live art auctions where you can raise a glass with our Art Team as the bidding gets fast and furious. Plus, everyone who visits our gallery gets a free work of art!

Lifestyles: Elevate your style with our stunning handbags from brands like Ralph Lauren, Bally and Guess or explore our apparel collections featuring timeless luxury brands such as Lacoste. Whether you're searching for the perfect souvenir, treating yourself to a little indulgence or searching for exclusive Norwegian Aqua collections, our boutiques offers a world of possibilities.

Eye Styles: Step into style and sophistication aboard NCL Aqua. Indulge in the ultimate eyewear experience as you explore our curated collection featuring iconic brands such as Ray-Ban, Oakley, Michael Kors, Maui Jim, Gucci, Prada, and more. Our diverse range of styles ensures you'll find the perfect complement to your unique look.

EFFY Jewellery: Effy Hematian has been designing and manufacturing fine jewellery in the heart of New York's Diamond District for over 40 years. By combining uncompromising attention to detail, exceptional gemstones, and quality American craftmanship, Effy has become one of the most celebrated and desired jewellery brands in the world today - available to you onboard at tax-and duty-free pricing.

EFFY: Meticulous gemstones and materials, combined with uncompromising attention to quality and details, have made Effy one of the most celebrated and desired jewellery brands in the world today.

Breitling: Join us for Breitling's "140 Years of Firsts", celebrating their legacy of innovation and pioneering achievements in watchmaking.

Beauty by Design: Step into a world of enchanting fragrances and pamper yourself or someone special with beauty products and fragrances from Chanel, Sol De Janeiro, Hermes, Lancome and more.

Afficionados: Delight your senses with our premium liquor selection, featuring iconic brands such as Macallan, Johnnie Walker, Grey Goose and Patron & for the tobacco connoisseur, explore our range of fine cigars from Davidoff and Gurkha offering unparalleled quality and sophistication.

U Perspectives Photography Studio slavimo ljubav, život i ljudsku povezanost stvarajući spektakularne portrete koji će se prenositi s generacije na generaciju. Vaš umjetnik portreta na brodu zabilježit će vaš jedinstveni duh u našem privatnom studiju ili na lokaciji po vašem izboru. Posjetite nas i saznajte više o ovom personaliziranom iskustvu portretiranja.

Marvel at our two-story waterfall and take a holistic approach to wellness in our Thermal Suite. This collection of experiences includes guest favourites such as a steam room, salt room, ice room and charcoal sauna, as well as the first clay sauna at sea.

Vitality Pool & Flotation Salt Pool - The focal point of the new Mandara Spa is the indoor Flotation Salt pool, Vitality pool and multi-story waterfall area. Our Flotation Salt pool is state-of-the-art - floating in the warm, salt water creates a feeling of weightlessness and lowers your stress levels whilst antioxidants give your skin a renewed glow. Enjoy the healthful benefits of a dip in the Thalassotherapy pool as you sit back and relax in our new Thalassotherapy loungers.

Relaxation Area - Our expansive relaxation area is higher up than ever before, offering breathtaking views of the ocean and horizon and separated from the rest of the spa - providing an entire room simply dedicated to relaxing. Recline in our guest-favourite hot-stone loungers; Norwegian Aqua now offers twice as many of these beds as Norwegian Prima and Norwegian Viva.

Clay Sauna - Discover the health and beauty effects of clay in the first clay sauna at sea. Revitalise your glow with benefits that include deep cleansing, gentle exfoliation and improvement of skin tone and texture.

Ice Room - Cool off in the refreshing Ice Room. The cold air helps to increase blood circulation, awaken the senses, invigorate the respiratory tract, relieve stress and strengthen the immune system. Cold exposure has even been shown to make hair and nails shinier!

Charcoal Sauna - The detoxifying properties of charcoal have been utilised for thousands of years - and are now available in this rejuvenating sauna. Recline into relaxation as the sauna helps boost your circulatory system and metabolism whilst removing heavy metals and toxins from your body. The heat energy that charcoal generates can also relax stiffness and tension, including relief from headaches and back pain.

Salt Room - Experience the subtle and soothing effects of this salt chamber. Salt is a natural, non-invasive treatment than alleviates health problems and reduces stress. Our salt therapy chambers are designed to mimic the salt mines and caves of ancient Europe, which have been used for hundreds of years for their healing properties.

Experiential Shower - Unwind with the uniquely soothing and relaxing sensation of the Experiential Shower, leaving your skin hydrated, refreshed and invigorated. A combination of colours, temperatures and effects create a multi-sensory experience.

Što je uključeno u Free At Sea™ paket nadogradnje

Naknada za nadogradnju:

• Nadogradnja za krstarenja od 2 dana od 99 £ po osobi
• Nadogradnja za krstarenja od 3-4 dana od 129 £ po osobi
• Nadogradnja za krstarenja od 5-6 dana od 199 £ po osobi
• Nadogradnja za krstarenja od 7-8 dana od 249 £ po osobi
• Nadogradnja za krstarenja od 9-10 dana od 309 £ po osobi
• Nadogradnja za krstarenja od 11-12 dana od 359 £ po osobi
• Nadogradnja za krstarenja od 13-14 dana od 409 £ po osobi
• Nadogradnja za krstarenja od 15-16 dana od 459 £ po osobi
• Nadogradnja za krstarenja od 17-18 dana od 519 £ po osobi
• Nadogradnja za krstarenja od 19-20 dana od 569 £ po osobi
• Nadogradnja za krstarenja od 21 i više dana od 619 £ po osobi

Paket premium pića

Uživajte u neograničenoj ponudi vrhunskih žestokih pića, koktela, vina, točenog piva, sokova i bezalkoholnih pića uz naš novi Free at Sea paket pića. Uključuje više vrhunskih marki i raznovrsnosti nego ikad prije, s preko 100 koktela na izbor! Nove marke uključuju Grey Goose, Casamigos, Woodford Reserve i još mnogo toga!

Paket specijalitetnih jela

Prepustite se izvanrednim višerazinskim obrocima u našim nagrađivanim specijaliziranim restoranima, poput Cagney's Steakhouse ili Le Bistro. Uživajte u uzdignutim gastronomskim iskustvima s globalno inspiriranom kuhinjom i izvanrednom uslugom. Broj obroka ovisi o trajanju krstarenja.

Paket Wi-Fi usluge

Sada svi u kabini mogu ostati povezani uz više minuta i veću brzinu zahvaljujući NCL-ovom brzom Wi-Fi-ju pokretanom Starlink tehnologijom!

Paket kreditnih izleta

Iskusite više na svakom pristaništu koje posjetite uz kredit za izlete u vrijednosti od 50 USD po turi i kabini.

Zabava za cijelu obitelj

Vodite djecu sa sobom od 139 £ po osobi na odabranim polascima i uživajte u vašem sljedećem obiteljskom odmoru! * Treći i četvrti gost plaćaju samo poreze

*Uvjeti i odredbe

Alcohol Consumption Policy

Passengers must be 21 years of age or older to purchase or consume alcohol whilst in US sailings.

Parental consent is required for guests 18 to 20 to consume only beer and wine whilst vessels is in international waters. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk upon embarkation of the vessel. In Alaska and Hawaii waters parental consent is NOT permitted for guests 18 to 20 years old.

Please note that with the exception of Wine and Champagne, all guests are prohibited from bringing alcohol on board our ships. If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase(s) and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area.

China/Asia:

Do not serve or sell alcohol to guests under 21 years of age. Parental consent is NOT permitted for guests 18 to 20 whilst in China/ Asia waters.

Roundtrip Australian, European and New Zealand Itineraries:

Do not serve or sell alcohol to guests under 18 years of age. Parental consent is NOT required for guests 18 to 20 years old to purchase and consume alcoholic beverages.

Wine & Champagne Policy

Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes noted below.

Wine or champagne sent directly to the ship by travel agents, friends, family, etc. or from another retail source, are subject to the same fees. Box wines are not allowed on board.

Guests who purchase a beverage package, or who have a beverage package as part of More At Sea, will not be charged a corkage fee.

* Norwegian encourages the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates Norwegian's Guest Code of Conduct or who is deemed a danger to himself, herself or others by vessel management. Continued abuse of alcohol whilst sailing and/or violation of Norwegian's alcohol policy may result in immediate disembarkation.

Non-Alcoholic Beverages Policy

Effective for sailings July 15, 2016 and beyond, guests are prohibited from bringing any beverages -- including liquor, beer and non-alcoholic drinks such as water, soda and juices -- on board either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula; and fully sealed and/or corked wine bottles for personal consumption onboard that is subject to screening and a corkage fee (for guests 21 years of age or older). Open beverages of any kind must be consumed or discarded at the security check-point, on embarkation day and at any port of call. This revised policy brings the company in line with other best practise travel security protocols and reduces the need for individual time consuming screening and package inspection of large volumes of beverages.

Budući da nam je zdravlje i dobrobit naših gostiju i posade od najveće važnosti, unutarnji javni prostori na svim našim brodovima, osim cigar loungea i casina, su zone bez pušenja. Za pušenje su predviđene posebne vanjske zone.

Unutarnji prostori

Cigar Lounge: Pušenje cigara dopušteno je isključivo u označenom cigar loungeu. Pušenje cigareta, lula, elektroničkih cigareta i uređaja za isparavanje nije dozvoljeno u cigar loungeu. Pušenje cigara i lula na brodovima Norwegian Sky, Norwegian Sun, Norwegian Star i Pride of America dopušteno je samo u označenim vanjskim prostorima jer na tim brodovima nema cigar loungea.

Casino: Na brodovima Norwegian Bliss, Norwegian Joy i Norwegian Encore postoji posebna prostorija za pušenje unutar casina. Na svim ostalim brodovima, aktivni igrači u casinu mogu pušiti cigarete, elektroničke cigarete i uređaje za isparavanje tijekom radnog vremena casina. Pušenje cigara i lula u casinu nije dopušteno.

Kabine: Gostima nije dopušteno pušiti cigarete, cigare, lule, elektroničke cigarete ni uređaje za isparavanje u svojim kabinama ili na balkonima. Pušenje unutar kabine ili na balkonu rezultirat će dodatnim troškom čišćenja od 250 USD koji će biti naplaćen na vašem računu na brodu. Ukoliko se otkriju opekline od cigareta na namještaju, posteljini, ručnicima ili tepihu, gosti će biti obaviješteni i naplaćeni za nastalu štetu. Gosti u Garden Villas mogu pušiti u svom privatnom vrtu i na privatnim sunčalištima.

Vanjski prostori

Pušenje, uključujući cigare, lule, elektroničke cigarete i uređaje za isparavanje, nije dopušteno u ili u blizini prostora za posluživanje hrane, na stazi za trčanje, vanjskim sportskim terenima, dječjim bazenima, Vibe Beach Clubu, Posh Beach Clubu ili The Waterfrontu.

The Haven: Na brodovima s kompleksom The Haven, pušenje nije dopušteno u dvorištu The Haven, ali je dopušteno na sunčalištu The Haven (naprijed) na brodovima klase Breakaway i Breakaway Plus.

We know how important it is to stay connected with loved ones, share your amazing moments, or simply keep up with your favourite online activities. That's why we offer two unlimited Wi-Fi packages designed to suit your needs whilst you enjoy your cruise. Experience the fastest internet at sea, powered by Starlink, ensuring reliable connectivity throughout your journey.

Internet packages

Na svakom brodu nalaze se liječnik i medicinska sestra koji pružaju medicinsku skrb i usluge po uobičajenim cijenama. Uobičajeni lijekovi dostupni su na brodu i mogu ih propisati brodski liječnik.

Before and During Your Cruise

Norwegian Cruise Line has a dedicated team of experienced travel professionals specifically trained to assist guests with disabilities and special needs, before, during and even after your cruise.

The Access Desk

Within our Reservations Department, an exclusive team of experienced professionals operate to help facilitate your travel. After receiving your Accessibility & Medical Questionnaire, these specially trained in Norwegian Cruise Line's policies and procedures, will document your reservation with information concerning your service requests. These details will be communicated to our cruise staff who will take care of the accommodations and prepare for your holiday.

A member of the Access Desk will speak with you about each and every aspect of your cruise, from transportation to and from the vessel, your stateroom, shore excursions and any other expectation or need that you may have.

Onboard

Once you have boarded, you will be met by staff who will have all of the information that you conveyed to Norwegian Cruise Line either directly or through your travel professional. Staff will be available throughout your cruise to see to your needs. Norwegian Cruise Line has Access Officers who will be the primary point person working to make sure all your needs are met. Norwegian Cruise Line also has a centralised internal corporate resolution staff to assist the Access Officer, available by telephone 24 hours a day.

To get more information or request accessibility assistance on your upcoming cruise, fill out the Accessibility & Medical Questionnaire or contact us using the phone number at the bottom of this page.

Gosti sa posebnim medicinskim dijetama i/ili alergijama na hranu trebaju kontaktirati Access Desk kako bi razgovarali o politikama i procedurama Norwegian Cruise Linea vezanim uz posebne dijete i vaše specifične alergije prije ukrcaja na krstarenje. Budući da se brodovi opskrbljuju diljem svijeta, u nekim zemljama može biti lakše ispuniti vaše zahtjeve vezane uz alergije na hranu, dok je u drugima to znatno teže. Zahtjevi za posebne dijete trebaju biti podneseni najmanje 45 dana prije polaska. Zahtjevi unutar 45 dana prije polaska ne mogu se garantirati. Na zahtjev možemo organizirati obroke bez šećera i s niskim udjelom natrija za goste s takvim medicinskim prehrambenim ograničenjima. Hladnjaci su dostupni na zahtjev za pohranu inzulina.

NAPOMENA:

• Zbog državnih propisa, Norwegian Cruise Line ne može pohranjivati lijekove ili lako kvarljivu robu izvan kabina.
• Gosti mogu donijeti trajne, tvornički zatvorene, neprehrambene grickalice.
• Kozerska prehrana nije organizirana putem Access Desk-a.

Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines.

In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs, they CANNOT sail.

Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate

Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog

A relief box will be provided

All guests travelling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.

*Please note, whilst we accept service dogs that are trained to perform a specific task onboard our ships, due to local restrictions and requirements, not all ports of call may allow you to go ashore.

*Please note, due to government requirements and restrictions, guests embarking or disembarking the ship in an Icelandic port are unable to fly into or out of Iceland with a service animal unless they fulfil certain quarantine conditions upon arrival to Iceland. If your itinerary includes a visit to an Icelandic port of call, not embarking or disembarking, you will be able to sail with your service animal but you will not be able to go ashore whilst in port.

For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.

Wheelchair accessible staterooms are available on all our ships. We recommend you book well in advance as possible as availability is limited. Accessible staterooms offer wider door frames, roll in showers, shower benches, high-rise toilets and handrails in shower and toilet area.

Motorised wheelchairs and scooters are allowed in our accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should you choose a stateroom that has not been designated as accessible, you will need to bring a collapsible wheelchair, or if you have a motorised wheelchair or scooter, the width must not exceed 26 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety and escape way requirements established by SOLAS regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.

Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a U.S. port.

Please visit Scootaround’s website or call 1-888-441-7575. Scootaround’s team of trained professionals can review the different rental options available based on your accommodations and find the one that best suits your needs. As a preferred vendor, they have unique access to deliver your equipment on board Norwegian cruise ships.

Scootaround provides a wide range of cruise mobility rentals and accessibility solutions, including scooters, wheelchairs, powerchairs, and oxygen concentrators.

Amenities and Services include:

• A limited number of wheelchair accessible staterooms with grab bars in the bathrooms, raised beds, adjustable hanging rods in the closets, shower seats, extra wide doors for easy access
• Wheelchair rental available for use on the vessels
• All Norwegian Cruise Line ships have pool lifts
• All Norwegian Cruise Line ships have accessible restrooms in a variety of public spaces
• Accessible transportation to and from the vessel can be arranged in advance for all US destinations with 15 day advance notice provided to the Access Desk
• The Access Desk can provide specific and up to date information on the accessibility of shore excursions prior to your cruise

Assistance On & Off Ship

Guests requesting wheelchair assistance on and off the ship during embarkation / disembarkation, must be able to enter and exit the terminal without assistance.

Assistance onto the ship at embarkation

Norwegian Cruise Line crew cannot exit the terminal, therefore guests cannot be picked up at the drop-off area/curb. Guests must enter the terminal before they can be provided wheelchair assistance. Guests are taken to the check-in area and then up the ramp to board the ship, but cannot be taken all the way to their stateroom.

Assistance off the ship at disembarkation

Announcements will be made onboard to advise guests to meet at a specific location, where they will wait for crew members with wheelchairs, to arrive and assist them to the security/check-out area. Guests are dropped off at the check-out area. Guests will need to make their own way out of the terminal to the curb.

Ship Transfers and Shore Excursions Facilities

Ship Transfers & Tenders

Guests must be aware that certain vessel transfers, such as tendering and gangways, may not be fully accessible to wheelchairs or scooters at the time that they desire or that they cannot go ashore at all. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Guests may need to utilise steps or a stair case to access the tender and to re-board the ship. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times whilst at dock or whilst tendering.

Note: We are unable to provide assistance from the ship to tender and/or from tender to shore for guests with scooters and/or wheelchairs that weigh a combined 100 lbs. Guests tendering to Great Stirrup Cay may be exempt from this. Mobility devices must be able to fold in order to be accommodated onboard the tender.

Papeete, Fiji does not have ADA lifts or Medi-vans that can accommodate guests that are full-time wheelchair users, to and from the airport in addition to Shore Excursion transportation. If you are a full-time wheelchair user, please fill out the Accessibility & Medical questionnaire and be as detailed as possible so we can try to accommodate your needs.

Shore Excursions

Some shore excursion facilities may not be fully accessible to guests with mobility challenges. Although we endeavor to make sure that companies based in the United States provide accessible shore excursions, we cannot guarantee that all are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we recommend that you contact our Shore Excursion team experts at 0333 2412319 or visit our website.

At Norwegian Cruise Line, we will attempt to provide our Deaf or Low Hearing guests with an enjoyable cruise, which means making every attempt to make the technology available to assist Deaf and Low Hearing guests during your Freestyle cruise experience. We strongly encourage Deaf or Low Hearing guests to contact the Access Desk prior to cruising so that your specific needs can be discussed prior to your cruise. Many different options are available prior to the cruise and needs vary from guest to guest.

Amenities and Services include:

• Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
• The Sky, Sun and Pride of America have staterooms that are hard wired for Deaf and Low Hearing guests which includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
• On those vessels where rooms have not been hardwired, a portable kit is available upon request in your stateroom that includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
• Pagers are available upon request on all Norwegian Cruise Line vessels to alert Deaf or Low Hearing Guests to vessel announcements and a manual for same can be provided in advance
• Assistive listening devices are available on many vessels in the main theatre through the Guest Service Desk
• Closed-captioned televisions are available for your state room
• Closed-captioned movies are available on the 'New Movie Release' channel. A DVD player may be requested if a guest wishes to bring their own DVD movies from home
• Sign language interpreting services may be provided for Deaf guests if that is their primary means of communication. A request for sign language interpreting, only on sailings that depart from and/or return to a port in the United States, can be made with the Access Desk through the Accessibility & Medical Questionnaire, no later than 90 days prior to sailing. Requests are subject to a number of considerations, including but not limited to, the availability of interpreters and cabin space. A request for an interpreter with less than 90 days' notice may still be granted but cannot be guaranteed
• TTY Phones are available onboard all ships except Norwegian Spirit that use handy phones and text messaging. The guest can request that the phone in their room be replaced with a TTY phone and this will enable them to communicate with the Guest Services Desk staff by teletype

Guests with cognitive, intellectual and development disabilities such as autism, cerebral palsy, Down syndrome and Alzheimer's disease are encouraged to contact the Access Desk to discuss your cruise. Upon request, every effort will be made to meet your cruising special requirements, including boarding and disembarkation assistance.

At Norwegian Cruise Line Holdings, we are committed to driving a positive impact on society and the environment through our global sustainability program, Sail & Sustain. We visit approximately 700 destinations globally, allowing our guests to travel and explore the world, and our business is inextricably linked to the health of our communities and planet.

Caring for Nature

As stewards of the sea, cruise lines have a unique relationship with the natural world. From the shimmering blues of the open ocean to the spectacular beauty of coastal ecosystems, nature is not only the backdrop of the cruising experience — it’s at the heart of it. Caring for Nature is an essential part of our Company’s mission and culture. We are committed to doing our part to preserve our natural environment. By taking proactive steps to protect the natural world, we can help ensure that future generations will continue to experience the wonder of our planet’s most breathtaking destinations — just as we do today.

Empowering People and Strengthening our Communities

We support our team members, strengthen communities and protect our stakeholders as we sail safely around the globe. Our goal is to leave each place a little better than we found it. 

Governance

We have a strong corporate governance system in place to provide high standards of transparency and accountability and strive to be a leader in ethics and responsible business practices.