Norwegian Viva

This stunning bar is exclusively for guests of The Haven. Enjoy your favourite cocktail and light bites whilst surrounded by true luxury.

Soak up the sun and take a dip in the mesmerising infinity pool. Then let the world melt away as you relax in the sauna and cold room or enjoy a soak in the hot tub. No matter how you plan to spend your time, this private outdoor sanctuary - exclusive for Haven guests - provides the perfect escape. Access to Sundeck restricted to age 16+.

Be the first to soak in the serenity at Vibe Beach Club, exclusively for guests 18 and over. Sit back and toast to the incredible views with a glass of bubbly from the full-service bar. Then dip into our first infinity hot tubs and enjoy the stunning views. Passes are limited to this luxurious private retreat.

Vibe Beach Club – Access Pass

An exclusive oasis at the top of the ship, Vibe Beach Club is an adults-only getaway full of panoramic ocean views, drinks and upgraded lounge chairs with umbrellas. With this package, you'll enjoy Vibe Beach Club access for the entire length of your cruise.

Vibe Beach Club – Cabana

Your exclusive, adults-only retreat at the top of the ship is even more peaceful with your own space. With this package, you'll enjoy Vibe Beach Club from the comfort of a private cabana for the entire length of your cruise. Spend the day relaxing in style with special food & drink menus and complimentary amenities such as water spritzers, chilled towels and skewers of fruit.

Immerse yourself in the virtual world of the Galaxy Pavilion. Explore a new reality on the first flying theatre simulator at sea or tee it up with our exclusive TopGolf Partnership. With everything from escape rooms to racing simulators, it's a high-tech wonderland for the whole family.

Price Per Person: Games starting at $9 USD per play

Our first three-story, glass-walled atrium is a breathtaking space filled with restaurants, lounges, and views of the horizon.

Tickle your funny bone with sidesplitting stand-up routines. Featuring a science of comedy theme, The Improv At Sea has the perfect formula to get you laughing all night long.

Sing along to your favourite hits as your sip on speciality cocktails at Syd Norman's Pour House. The interactive experience and rollicking house band will take you back to rock's glory days.

Ready to race the sea breeze like never before? The Viva Speedway is longer, larger and zoomier than ever. Be the first to speed across the horizon on the first three-level race track at sea.

Price Per Person: $15 USD Adult | $15 USD Children

The Local offers classic pub fare in a relaxed atmosphere. With popular dishes like the Reuben Sandwich and Fish n' Chips, The Local has all your favourite comfort foods. So try one of our beers or cocktails on tap and catch a game with us! Located on Ocean Boulevard with both indoor and outdoor seating available.

Discover a modern twist on a classic game. Sit back in a classically elegant pub and play a round of darts with your favourite crew.

Amid the hustle and bustle of the Penrose Atrium, treat yourself to a mid-day Bloody Mary or your drink of choice. This is a morning and late-night favourite serving beer, wine, cocktails and more.

Beetlejuice: The Musical
It's showtime. We said his name three times as the ghost-with-the-most makes his debut in this edgy and irreverent musical comedy based on Tim Burton's dearly beloved film. BEETLEJUICE The Musical tells the story of Lydia Deetz, a strange and unusual teenager whose life changes when she meets a recently deceased couple and Beetlejuice, a demon with a thing for stripes. When Lydia calls on Beetlejuice to scare away anyone with a pulse, this double-crossing specter unleashes a (Nether) world of pandemonium.

Please note: This show contains adult themes that may not be suitable for all audience members. This production also features strobe lights, flashing light effects and theatrical haze throughout the performance.

Icons
A concert experience featuring the songs of musical legends (icons) from the last six decades. From Dolly to Gaga, our cast of vocalists and orchestra will pay tribute to the music these legendary artists created by collectively showcasing hits that everyone can sing along to.

Crazy Sexy Cool (‘90s)
It's a blast from the past where you'll groove like never before to a non-stop mega mix of the era's greatest hits. Transport yourself back to the era that blessed us with unforgettable music: from boy bands to girl groups, pop princesses to East Cost vs. West Coast hip hop and the heart-wrenching pop-rock power ballads. Prepare to be fully immersed as our incredible DJ leads you on a thrilling journey through the epic music genres of the decade.

Deal or No Deal
Enjoy an exhilarating show where contestants play & deal for cash in a high-energy contest of nerves and intuition. Play cards will be available for purchase onboard.

Livin La Viva Loca (Latin)
A sizzling club experience that will take you on a journey through the passionate, sultry, and dynamic rhythms of Latin Music. Led by our incredible DJ, our dance floor will be a fusion of pulsating rhythms; from the infectious salsa of Cuba, to the rhythmic Reggaeton of Puerto Rico and the seductive sway of Dominican Republic's Bachata. Get ready to dance the night away to the timeless hits of Gloria Estefan, Marc Anthony, Celia Cruz, Ricky Martin, Luis Fonsi and more. As a special treat, the Viva's sensational Latin Duo will play live. Join us and surrender yourself to the allure of Latin music. Witness the venue transformation from the Theatre to Night Club with your own eyes. Hosted by your Cruise Director.

Ocean Music Fest
Don't miss Ocean Music Fest, where musicians merge their talents for a world-class concert experience. This must-see event filled with party favourites is sure to make you want to dance the night away.

Press Your Luck Live
Feel the suspense of this family favourite game show, as guests are up against the big board in the hopes of "No Whammys" and lots of big wins.

Syd Norman’s Presents: Turn Back Time
Re-live the glory days of high school as Syd Norman's presents Prom: Turn Back Time in the Viva Club. Come dressed to impress in your most awesome 80's attire. This event features strobe lighting with the most rockin' band on the seven seas! Standing room only, so put your dancing shoes on and get ready to rock the night away!

Cheers to crossing the finish first! Celebrate your speedy victory with a round at the Viva Speedway Bar.

Beauty by Design & Afficionados

Step into a world of enchanting fragrances and pamper yourself or someone special with beauty products and fragrances from Chanel, Hermes, Lancôme and more. Delight your senses with our premium liquor selection, featuring iconic brands such as Johnnie Walker and Jose Cuervo & for the tobacco connoisseur, explore our range of fine cigars from Davidoff and Gurkha, offering unparalleled quality and sophistication.

EFFY Jewellery

Step into a realm of unparalleled elegance within one of the most opulent retail destinations at sea. Effy Hematian has been designing and manufacturing fine jewellery in the heart of New York's Diamond District for over 40 years. By combining uncompromising attention to detail, exceptional gemstones, and quality American craftmanship, Effy has become one of the most celebrated and desired jewellery brands in the world today - available to you onboard at tax-and duty-free pricing.

John Hardy

Visit our John Hardy boutique, inspired by Bali and its time-honoured jewellery-making traditions, John Hardy's artisan collective was founded in 1975 with a dedication to handcrafted jewellery. We are committed to sustainable luxury business practises, our craftspeople and the preservation of Bali.

Pandora Jewellery & Lifestyles

Whether you're searching for the perfect souvenir or treating yourself to a little indulgence, our boutique offers a world of possibilities. Delight in the charm of our dedicated Pandora area, where you'll find jewellery pieces to cherish for a lifetime. Elevate your style with our stunning handbags from brands like Guess and Nine West or explore our apparel selection featuring brands such as US POLO ASSN, Life is Good, and more, where comfort meets style in every stitch.

Photo Gallery

We have everything you need, to capture it all: Binoculars, Camera/Phone Accessories, Professional Portraits, Souvenir Photography, Photo Books, Wall Art, 3D Photo Crystals, Souvenir Frames, Collectable Photo Accessories & more!

Tech @ Sea & Destination

Elevate your onboard experience with cutting-edge audio solutions and sleek gadgets. Discover top-notch headphones, earbuds, speakers, and more at Tech @ Sea.

Shop the Destination where you will find souvenirs for everyone inspired by your itinerary. Capture memories of your cruise with unique gifts and keepsakes.

The Collection

Immerse yourself in the allure of luxury as you peruse our curated collection of pre-loved handbags featuring iconic brands such as Gucci, Prada, Fendi, Louis Vuitton, and many more. Elevate your onboard shopping experience and discover the epitome of opulence at The Collection - Sustainable at Sea, where every bag is a symbol of prestige and refinement.

The Gateway

Embark on a journey of refined style at The Gateway where you'll discover an exquisite selection of timepieces from renowned brands such as Tissot, Movado, Citizen, Bulova, Longines, and many more.

The Zone

Step into style and sophistication aboard NCL Viva. Indulge in the ultimate eyewear experience as you explore our curated collection featuring iconic brands such as Ray-Ban, Oakley, Michael Kors, Maui Jim, Gucci, Prada, and more. Our diverse range of styles ensures you'll find the perfect complement to your unique look.

Timeless Luxury

Explore an exquisite collection of fine Swiss timepieces, including Pre-Owned Rolex, Tag Heuer, Breitling, Oris and more. Consult with our knowledgeable experts to select the timepiece of your dreams, all whilst enjoying remarkable tax and duty-free savings. Your journey to timeless sophistication begins here.

Relax and enjoy beverages and light bites with other solo cruisers in the Studio Lounge, exclusive to Studio guests.

Want a refreshing cocktail whilst savouring epicurean delights? There's no better place to sit down for a drink than the Luna Bar. Located aft within Indulge Food Hall, you'll find an incredible mix of curated cocktails and draft beers to satisfy any taste.

Want a refreshing cocktail whilst taking in the outside? There's no better place to sit down for a drink than the Soleil Bar. Located at the aft end of Indulge Outdoor Lounge on Ocean Boulevard, our expansive oceanfront promenade, you'll find an incredible mix of cocktails and draft beers alongside the sea, where the view is intoxicating.

Grab a whiskey before or after dinner at this jewel of a bar.

The Drop

Ready to slide this fast? Dare to experience The Drop, the first free-fall dry slide in the world.

The Rush

Be the first to slide this fast. At 10-stories tall, Norwegian Viva's newest slides are the fastest at sea.

The Wave

It's time to make waves! Ride the tide on our first tidal wave waterslide.

Splash down our first tidal wave waterslide, relax and watch the amazing views in our infinity hot tubs or take a dip in the main pool.

At Perspectives Photography Studio, we celebrate love, life and human connection creating spectacular portraits that will be handed down for generations. Your onboard Portrait Artist(s) will capture your unique spirit in our private studio or on location, it's your choice. Visit us on Deck 8 to learn more about this personalised portrait experience.

Take advantage of this time together whilst onboard to create beautiful photographs that will last a lifetime. Our professional photographers set up studios in the atrium and around the ship each night so you can have a variety of images to choose from. Relax, have fun and build your digital portfolio - it's always free to try! Visit the Photo Gallery to learn more, view your photos and enjoy great deals on photography packages, frames, wall art, 3D Crystals, binoculars, mobile accessories and more!

Our iCafe help desk offers you the comfort and convenience of staying in touch via the Internet whilst you are Freestyle Cruising®.

Please refer to Manager Hours posted in the Freestyle Daily.

Tickle your funny bone with sidesplitting stand-up routines. Featuring a science of comedy theme, Levity Comedy has the perfect formula to get you laughing all night long.

Experience the ultimate in relaxation and heat therapy at the Thermal Suite where you can refresh and recharge.

Pro-Collagen Age Defy
This anti-aging facial combines the benefits of exotic ingredients to plump out fine lines and reduce skin-fatigue - helping relax wrinkles, whilst an age-defying peel-off mask encourages the highest cellular function, visibly improving firmness and elasticity for beautifully nourished, younger looking skin.

Ocean Wave
This therapeutic warm wrap of nutrient-rich sea plants and marine algae envelops the body, releasing stress and tension whilst nestled on a water-filled cushion. The deep cleansing seaweed mask, combined with aromatherapy essential oils, decongests and stimulates the body's system as a scalp and foot massage soothes and relaxes.

Nutritional Consultation
If you are ready to enhance your well-being with a sensible diet and exercise programme, our fitness professionals can provide you with the in-depth information you need to get you started.

Ionithermie Cellulite Reduction Treatment
Reduce the appearance of cellulite and firm and tone the skin with this Parisian treatment that offers substantial inch loss in just one session.

Musclease Aroma Spa Ocean Wrap
A warming blend of Pine and Rosemary essential oils help ease the pains of rheumatism arthritis, muscular spasms, and fatigue.

Pro-Collagen Grooming Treatment with Shave
Our most opulent grooming service for men, this is simply the shave of all shaves combined with the facial of all facials! Your skin will be left perfectly smooth.

Restylane® Lip Enhancement Treatment
Add volume to uneven or small lips. This treatment provides you with a fuller, natural looking lip instantly.

Zero Gravity
High tech meets high touch in this next generation wellness treatment. Producing a zero gravity effect, the body is suspended on an advanced treatment table that allows for ergonomic workflows and a seamless series of sophisticated techniques used in this choreographed massage.

Eight table positions enable effective and precise reach of every muscle group, including intensive work on the back and main muscles, targeted release of tension, and improved body mechanics. Technology bolsters touch to address daily stress zones and deliver ultimate relaxation.

You won't want to leave the gym, seriously. At the Pulse Fitness Centre, you can get your heart racing with the sunrise and do yoga beside the sunset, thanks to our 270-degree views of the ocean. Gaze at the horizon as you feel your blood flow - whether you're lifting weights, taking a class, or simply stretching; working out has never looked this good.

Personal Training

After conducting a Body Composition Analysis, our personal trainers will design a nutrition and exercise plan that will help you achieve the results you've always wanted.

Mi tartozik a Free At Sea™ frissítő csomaghoz

Frissítési díj:

• 2 napos hajóutak frissítése személyenként 99 fonttól
• 3-4 napos hajóutak frissítése személyenként 129 fonttól
• 5-6 napos hajóutak frissítése személyenként 199 fonttól
• 7-8 napos hajóutak frissítése személyenként 249 fonttól
• 9-10 napos hajóutak frissítése személyenként 309 fonttól
• 11-12 napos hajóutak frissítése személyenként 359 fonttól
• 13-14 napos hajóutak frissítése személyenként 409 fonttól
• 15-16 napos hajóutak frissítése személyenként 459 fonttól
• 17-18 napos hajóutak frissítése személyenként 519 fonttól
• 19-20 napos hajóutak frissítése személyenként 569 fonttól
• 21+ napos hajóutak frissítése személyenként 619 fonttól

Prémium italkompozíció

Élvezze a korlátlan prémium szeszes italokat, koktélokat, borokat, csapolt sört, gyümölcslevet és üdítőket az új Free at Sea italkompozícióval. Több prémium márka és választék, mint valaha, több mint 100 koktél közül választhat! Új márkák között megtalálható a Grey Goose, Casamigos, Woodford Reserve és még sok más!

Különleges étkezési csomag

Ízlelje meg a díjnyertes Speciality Éttermek, mint például a Cagney's Steakhouse vagy a Le Bistro, lenyűgöző többfogásos menüit. Élvezze a világ inspirálta gasztronómiai élményeket és a kivételes kiszolgálást. Az étkezések száma a hajóút hosszától függ.

Wi-Fi csomag

Most mindenki a kabinban kapcsolatban maradhat több perccel és nagyobb sebességgel az NCL Starlink által biztosított nagysebességű WiFi-jével!

Kirándulási jóváírás csomag

Tapasztaljon meg többet minden kikötőben egy 50 dolláros part menti kirándulási jóváírással túránként és kabinonként.

Szórakozás az egész családnak

Hozza magával a gyerekeket már 139 fonttól személyenként kiválasztott indulásokon, és élvezze a következő családi nyaralását! * A 3. és 4. vendég csak az adókat fizeti

*Általános Szerződési Feltételek

We know how important it is to stay connected with loved ones, share your amazing moments, or simply keep up with your favourite online activities. That's why we offer two unlimited Wi-Fi packages designed to suit your needs whilst you enjoy your cruise. Experience the fastest internet at sea, powered by Starlink, ensuring reliable connectivity throughout your journey.

Internet packages

Mivel vendégeink és személyzetünk egészsége és jóléte a legfontosabb számunkra, minden hajónk beltéri közösségi területein – kivéve a szivarszalonokat és a kaszinót – tilos a dohányzás. Külön kijelölt kültéri helyeken engedélyezett a dohányzás.

Beltéri területek

Szivarszalon: A szivarozás kizárólag a kijelölt szivarszalonban engedélyezett. A szivarszalonban tilos a cigaretta, a pipa, az elektromos cigaretta és a gőzölő eszközök használata. A Norwegian Sky, Norwegian Sun, Norwegian Star és Pride of America hajókon, ahol nincs szivarszalon, a szivar- és pipadohányzás csak a kijelölt kültéri területeken megengedett.

Kaszinó: A Norwegian Bliss, Norwegian Joy és Norwegian Encore hajókon a kaszinón belül külön dohányzóhelyiség áll rendelkezésre. Minden más hajón a kaszinó aktív játékosai a játékidő alatt cigarettát, elektromos cigarettát és gőzölő eszközöket használhatnak a kaszinó területén. A szivar- és pipadohányzás a kaszinóban nem engedélyezett.

Kabinok: Vendégeinknek tilos cigarettát, szivart, pipát, elektromos cigarettát vagy gőzölő eszközöket használni a kabinjaikban vagy az erkélyükön. A kabinban vagy az erkélyen történő dohányzás esetén 250 USD összegű takarítási díjat számítunk fel a fedélzeti számlájukra. Amennyiben cigarettakárok – például égésnyomok a bútorokon, ágyneműn, törölközőn vagy szőnyegen – keletkeznek, a vendégeket értesítjük és a károkat megtéríttetjük. A Garden Villas vendégei a saját kertjükben és a privát napozóteraszukon dohányozhatnak.

Kültéri területek

A dohányzás – beleértve a szivart, pipát, elektromos cigarettát és gőzölő eszközöket – tilos az ételt kínáló helyszínekben vagy azok közelében, a futópályán, a kültéri sportlétesítményekben, a gyermekmedencék környékén, a Vibe Beach Clubban, a Posh Beach Clubban és a The Waterfront területén.

The Haven: Azokon a hajókon, ahol megtalálható a The Haven komplexum, a dohányzás tilos a The Haven udvarán, de megengedett a The Haven napozóteraszán (elöl) a Breakaway és Breakaway Plus osztályú hajókon.

Before and During Your Cruise

Norwegian Cruise Line has a dedicated team of experienced travel professionals specifically trained to assist guests with disabilities and special needs, before, during and even after your cruise.

The Access Desk

Within our Reservations Department, an exclusive team of experienced professionals operate to help facilitate your travel. After receiving your Accessibility & Medical Questionnaire, these specially trained in Norwegian Cruise Line's policies and procedures, will document your reservation with information concerning your service requests. These details will be communicated to our cruise staff who will take care of the accommodations and prepare for your holiday.

A member of the Access Desk will speak with you about each and every aspect of your cruise, from transportation to and from the vessel, your stateroom, shore excursions and any other expectation or need that you may have.

Onboard

Once you have boarded, you will be met by staff who will have all of the information that you conveyed to Norwegian Cruise Line either directly or through your travel professional. Staff will be available throughout your cruise to see to your needs. Norwegian Cruise Line has Access Officers who will be the primary point person working to make sure all your needs are met. Norwegian Cruise Line also has a centralised internal corporate resolution staff to assist the Access Officer, available by telephone 24 hours a day.

To get more information or request accessibility assistance on your upcoming cruise, fill out the Accessibility & Medical Questionnaire or contact us using the phone number at the bottom of this page.

Guests with special medical diets and/or food allergies should contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures concerning special diets and your specific allergies prior to your cruise. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request. Refrigerators are available upon request for storing insulin.

PLEASE NOTE:

• Due to government regulations, Norwegian Cruise Line is unable to store medication or perishable goods in areas outside the stateroom.
• Guests may bring shelf-stable, factory sealed, nonperishable snacks.
• Kosher Dining is not handled through the Access Desk. 

Alcohol Consumption Policy

Passengers must be 21 years of age or older to purchase or consume alcohol whilst in US sailings.

Parental consent is required for guests 18 to 20 to consume only beer and wine whilst vessels is in international waters. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk upon embarkation of the vessel. In Alaska and Hawaii waters parental consent is NOT permitted for guests 18 to 20 years old.

Please note that with the exception of Wine and Champagne, all guests are prohibited from bringing alcohol on board our ships. If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase(s) and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area.

China/Asia:

Do not serve or sell alcohol to guests under 21 years of age. Parental consent is NOT permitted for guests 18 to 20 whilst in China/ Asia waters.

Roundtrip Australian, European and New Zealand Itineraries:

Do not serve or sell alcohol to guests under 18 years of age. Parental consent is NOT required for guests 18 to 20 years old to purchase and consume alcoholic beverages.

Wine & Champagne Policy

Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes noted below.

Wine or champagne sent directly to the ship by travel agents, friends, family, etc. or from another retail source, are subject to the same fees. Box wines are not allowed on board.

Guests who purchase a beverage package, or who have a beverage package as part of More At Sea, will not be charged a corkage fee.

* Norwegian encourages the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates Norwegian's Guest Code of Conduct or who is deemed a danger to himself, herself or others by vessel management. Continued abuse of alcohol whilst sailing and/or violation of Norwegian's alcohol policy may result in immediate disembarkation.

Non-Alcoholic Beverages Policy

Effective for sailings July 15, 2016 and beyond, guests are prohibited from bringing any beverages -- including liquor, beer and non-alcoholic drinks such as water, soda and juices -- on board either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula; and fully sealed and/or corked wine bottles for personal consumption onboard that is subject to screening and a corkage fee (for guests 21 years of age or older). Open beverages of any kind must be consumed or discarded at the security check-point, on embarkation day and at any port of call. This revised policy brings the company in line with other best practise travel security protocols and reduces the need for individual time consuming screening and package inspection of large volumes of beverages.

Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines.

In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs, they CANNOT sail.

Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate

Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog

A relief box will be provided

All guests travelling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.

*Please note, whilst we accept service dogs that are trained to perform a specific task onboard our ships, due to local restrictions and requirements, not all ports of call may allow you to go ashore.

*Please note, due to government requirements and restrictions, guests embarking or disembarking the ship in an Icelandic port are unable to fly into or out of Iceland with a service animal unless they fulfil certain quarantine conditions upon arrival to Iceland. If your itinerary includes a visit to an Icelandic port of call, not embarking or disembarking, you will be able to sail with your service animal but you will not be able to go ashore whilst in port.

At Norwegian Cruise Line Holdings, we are committed to driving a positive impact on society and the environment through our global sustainability program, Sail & Sustain. We visit approximately 700 destinations globally, allowing our guests to travel and explore the world, and our business is inextricably linked to the health of our communities and planet.

Caring for Nature

As stewards of the sea, cruise lines have a unique relationship with the natural world. From the shimmering blues of the open ocean to the spectacular beauty of coastal ecosystems, nature is not only the backdrop of the cruising experience — it’s at the heart of it. Caring for Nature is an essential part of our Company’s mission and culture. We are committed to doing our part to preserve our natural environment. By taking proactive steps to protect the natural world, we can help ensure that future generations will continue to experience the wonder of our planet’s most breathtaking destinations — just as we do today.

Empowering People and Strengthening our Communities

We support our team members, strengthen communities and protect our stakeholders as we sail safely around the globe. Our goal is to leave each place a little better than we found it.

Governance

We have a strong corporate governance system in place to provide high standards of transparency and accountability and strive to be a leader in ethics and responsible business practices.

For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.

Wheelchair accessible staterooms are available on all our ships. We recommend you book well in advance as possible as availability is limited. Accessible staterooms offer wider door frames, roll in showers, shower benches, high-rise toilets and handrails in shower and toilet area.

Motorised wheelchairs and scooters are allowed in our accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should you choose a stateroom that has not been designated as accessible, you will need to bring a collapsible wheelchair, or if you have a motorised wheelchair or scooter, the width must not exceed 26 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety and escape way requirements established by SOLAS regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.

Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a U.S. port.

Please visit Scootaround’s website or call 1-888-441-7575. Scootaround’s team of trained professionals can review the different rental options available based on your accommodations and find the one that best suits your needs. As a preferred vendor, they have unique access to deliver your equipment on board Norwegian cruise ships.

Scootaround provides a wide range of cruise mobility rentals and accessibility solutions, including scooters, wheelchairs, powerchairs, and oxygen concentrators.

Amenities and Services include:

• A limited number of wheelchair accessible staterooms with grab bars in the bathrooms, raised beds, adjustable hanging rods in the closets, shower seats, extra wide doors for easy access
• Wheelchair rental available for use on the vessels
• All Norwegian Cruise Line ships have pool lifts
• All Norwegian Cruise Line ships have accessible restrooms in a variety of public spaces
• Accessible transportation to and from the vessel can be arranged in advance for all US destinations with 15 day advance notice provided to the Access Desk
• The Access Desk can provide specific and up to date information on the accessibility of shore excursions prior to your cruise

Assistance On & Off Ship

Guests requesting wheelchair assistance on and off the ship during embarkation / disembarkation, must be able to enter and exit the terminal without assistance.

Assistance onto the ship at embarkation

Norwegian Cruise Line crew cannot exit the terminal, therefore guests cannot be picked up at the drop-off area/curb. Guests must enter the terminal before they can be provided wheelchair assistance. Guests are taken to the check-in area and then up the ramp to board the ship, but cannot be taken all the way to their stateroom.

Assistance off the ship at disembarkation

Announcements will be made onboard to advise guests to meet at a specific location, where they will wait for crew members with wheelchairs, to arrive and assist them to the security/check-out area. Guests are dropped off at the check-out area. Guests will need to make their own way out of the terminal to the curb.

Ship Transfers and Shore Excursions Facilities

Ship Transfers & Tenders

Guests must be aware that certain vessel transfers, such as tendering and gangways, may not be fully accessible to wheelchairs or scooters at the time that they desire or that they cannot go ashore at all. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Guests may need to utilise steps or a stair case to access the tender and to re-board the ship. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times whilst at dock or whilst tendering.

Note: We are unable to provide assistance from the ship to tender and/or from tender to shore for guests with scooters and/or wheelchairs that weigh a combined 100 lbs. Guests tendering to Great Stirrup Cay may be exempt from this. Mobility devices must be able to fold in order to be accommodated onboard the tender.

Papeete, Fiji does not have ADA lifts or Medi-vans that can accommodate guests that are full-time wheelchair users, to and from the airport in addition to Shore Excursion transportation. If you are a full-time wheelchair user, please fill out the Accessibility & Medical questionnaire and be as detailed as possible so we can try to accommodate your needs.

Shore Excursions

Some shore excursion facilities may not be fully accessible to guests with mobility challenges. Although we endeavor to make sure that companies based in the United States provide accessible shore excursions, we cannot guarantee that all are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we recommend that you contact our Shore Excursion team experts at 0333 2412319 or visit our website.

At Norwegian Cruise Line, we will attempt to provide our Deaf or Low Hearing guests with an enjoyable cruise, which means making every attempt to make the technology available to assist Deaf and Low Hearing guests during your Freestyle cruise experience. We strongly encourage Deaf or Low Hearing guests to contact the Access Desk prior to cruising so that your specific needs can be discussed prior to your cruise. Many different options are available prior to the cruise and needs vary from guest to guest.

Amenities and Services include:

• Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
• The Sky, Sun and Pride of America have staterooms that are hard wired for Deaf and Low Hearing guests which includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
• On those vessels where rooms have not been hardwired, a portable kit is available upon request in your stateroom that includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
• Pagers are available upon request on all Norwegian Cruise Line vessels to alert Deaf or Low Hearing Guests to vessel announcements and a manual for same can be provided in advance
• Assistive listening devices are available on many vessels in the main theatre through the Guest Service Desk
• Closed-captioned televisions are available for your state room
• Closed-captioned movies are available on the 'New Movie Release' channel. A DVD player may be requested if a guest wishes to bring their own DVD movies from home
• Sign language interpreting services may be provided for Deaf guests if that is their primary means of communication. A request for sign language interpreting, only on sailings that depart from and/or return to a port in the United States, can be made with the Access Desk through the Accessibility & Medical Questionnaire, no later than 90 days prior to sailing. Requests are subject to a number of considerations, including but not limited to, the availability of interpreters and cabin space. A request for an interpreter with less than 90 days' notice may still be granted but cannot be guaranteed
• TTY Phones are available onboard all ships except Norwegian Spirit that use handy phones and text messaging. The guest can request that the phone in their room be replaced with a TTY phone and this will enable them to communicate with the Guest Services Desk staff by teletype