Norwegian Gem

Spin your way to the jackpot playing the most popular slots including reel and video slots. Or pull up a chair at your favourite table game, from blackjack to craps and more. Whatever games you choose, you can bet on a good time in our award-winning casino.

Gem Casino Bar

The Gem Casino Bar is located in Norwegian Gem's casino which features a circus theme reflecting bold and brash colours of traditional travelling circuses at the turn of the century.

It's showtime! And we've got a really big show for you at the Stardust. Enjoy Broadway and Vegas-style shows.

Blazing Boots
You are all invited to Blazing Boots - a first-class tribute to pop country showcasing songs from the genre's biggest superstars including Reba McEntire, Carrie Underwood, Luke Bryan, and many others. This dazzling production blends eye popping music video visuals, hot vocals, and innovative choreography into an evening that is part rock concert, and all fun. From tear-your-heart-out country ballads to barn burning up tempo hits, this show is sure to get you fired up and your boots "blazing".

Ignite the Night
Fusing the visual dynamics of American Idol, the red-carpet fashion of the American Music Awards, and the driving force of Dancing with the Stars, IGNITE THE NIGHT promises an evening of high-energy excitement. A vivid mix of dance, style, and design -choreographed by Dancing with the Stars Pro Dancer and Celebrity Britt Stewart.

The Broadway Cabaret
Experience the dazzling talents of our Gem Production Vocalists as they present the finest Broadway tunes. If you are a fan of the vibrant world of musicals, this is the cabaret for you. Enjoy an evening of the most beloved show tunes from well-known classics to hidden gems, spanning from soulful ballads to sensational Broadway blockbusters.

The Welcome Aboard Show
Embark on a thrilling voyage to preview your cruise's sensational entertainment. From the powerhouse performances of the Gem Production Cast, get to know our dynamic team and brace yourself for surprises that promise to set the stage for an unforgettable holiday ahead!

A lounge inspired by all things spherical and out of space. Bubbles, the use of lighting, colour and ultraviolet artworks will be throughout this room. The lounge is also equipped with plasma TVs.

Amid the hustle and bustle of the Atrium, treat yourself to a mid-day Bloody Mary or your drink of choice. This is a morning and late-night favorite serving beer, wine, cocktails and more.

Art Deco inspired with a large screen behind the bar depicting James Bond inspired graphic silhouettes of funky images from the 60's & 70's.

EFFY Jewellery

Effy Hematian has been designing and manufacturing fine jewellery in the heart of New York's Diamond District for over 40 years. By combining uncompromising attention to detail, exceptional gemstones, and quality American craftmanship, Effy has become one of the most celebrated and desired jewellery brands in the world today - available to you onboard at tax-and duty-free pricing.

Park West Gallery

Take home something you'll never forget! Our impressive onboard art gallery has everything from contemporary to classics-Peter Max to Picasso-giving you access to an unparalleled collection of fine art. Looking for a little excitement? Try attending our live art auctions where you can raise a glass with our Art Team as the bidding gets fast and furious. Plus, everyone who visits our gallery gets a free work of art!

The Photo Gallery

We have everything you need, to capture it all: Binoculars, Camera/Phone Accessories, Professional Portraits, Souvenir, Photography, Photo Books, Wall Art, 3D Photo Crystals, Souvenir Frames, Collectable Photo Accessories & more!

The Tides

Conveniently located in the Atrium, Tides offers the very best deals of the cruise, our exciting one day specials give you the chance to make savings of up to 70% off US prices what better way to take home a gift for everyone. Make sure you check the Freestyle Daily for day and time of each daily special.

Trade Routes Boutiques

Large department store offering a wide selection of branded & choice items.

Tradewinds

The Tradewinds shop on board offers an extensive range of must have items and Duty-free merchandise, all of which have great savings to US domestic prices. We also offer a best price guarantee, if you are planning to shop this Cruise the best deals are right here on board the beautiful Norwegian Gem.

At night, the atmosphere at the Spinnaker Lounge is charged when the music comes up and the stage becomes a dance floor. Panoramic views make this the place perfect for parties and informal meetings.

Enjoy wine, beer and a fully selection of cocktails at this covered outdoor bar.

Stroll through Norwegian Gem's Art Gallery of original works for sale by a wide range of well-known artists.

Norwegian Gem's meeting room area features various individual rooms. They can be used together or separately.

Looking for a quiet place to write postcards, play cards or read a book? Drop by the Life Styles Room.

Warm up with a Caramel Macchiato or cool down with a Teavana® Shaken Iced Green Tea Lemonade. Recount the day's excitement with your friends over Chai Lattes and a scone. Come on by Starbucks® to make your holiday even sweeter.

Full Sake Bar within the Orchid Garden Restaurant.

Main pool.

Vibe Beach Club is an exclusive, adults-only retreat with ocean views, plush loungers, an oversized hot tub, and perks like chilled towels and fruit skewers. Access requires a Pass or Cabana for two, available for your full cruise. Reserve early-space is limited.

There are six hot tubs conveniently located throughout the ship. Try them all out or pick your favourite and make relaxing and unwinding a part of your daily regimen.

Shoot hoops, join a pick up game, or play tennis at the enclosed, outdoor Basketball/Volleyball/Tennis Court.

Aroma Spa Seaweed Massage - 100 minutes

Indulge in this detoxifying wrap and massage to reduce fluid retention and cellulite and replenish your body's systems with vital trace elements. This treatment concludes with a full body massage.

Aroma Spa Seaweed Massage - 75 minutes

Indulge in this detoxifying wrap and massage to reduce fluid retention and cellulite and replenish your body's systems with vital trace elements. This treatment concludes with a full body massage.

Aroma Stone Therapy - 50 minutes

Heated Basalt Stones are applied to key points of the body, whilst your therapist massages your body with warmed, fragrant aromatherapy oils.

Aroma Stone Therapy - 75 minutes

Heated Basalt Stones are applied to key points of the body, whilst your therapist massages your body with warmed, fragrant aromatherapy oils.

Bamboo Massage - 50 minutes

Imagine warm bamboo shoots of various sizes soaked in essential oil rolling, sliding and massaging your muscles into pure bliss. Getting into the belly of the muscle, this deeper tissue massage targets specific areas, releasing the build-up of tightness using sliding and rolling techniques across the body, hands and feet, kneading away soreness to your specified level of pressure.

Bamboo Massage - 75 minutes

Imagine warm bamboo shoots of various sizes soaked in essential oil rolling, sliding and massaging your muscles into pure bliss. Getting into the belly of the muscle, this deeper tissue massage targets specific areas, releasing the build-up of tightness using sliding and rolling techniques across the body, hands and feet, kneading away soreness to your specified level of pressure.

Body Composition Analysis

Our fitness professionals will determine your body fat percentage, metabolic rate and water retention level and then compare the results to the percentage recommended for you.

Couples Deep Tissue Muscle Massage

You and your favourite person can enjoy a gorgeously relaxing full body Deep Tissue Muscle Massage as you lie side by side. The listed price is per couple.

Couture Touch Face and Body Treatment - 100 minutes

Condition your skin and condition your muscles with this all-embracing hands-on experience. Includes a ELEMIS hands-on TOUCH facial with your choice of a Deep Tissue Muscle Massage or an Aroma Stone Therapy.

Couture Touch Face and Body Treatment - 50 minutes

Condition your skin and condition your muscles with this all-embracing hands-on experience. Includes a ELEMIS hands-on TOUCH facial with your choice of a Deep Tissue Muscle Massage or an Aroma Stone Therapy.

DYSPORT® Cosmetic Wrinkle Treatment - Crow's Feet

Soften the wrinkles around the outside corner of the eyes with this targeted wrinkle treatment.

DYSPORT® Cosmetic Wrinkle Treatment - Forehead Lines

Smooth horizontal forehead lines with this targeted wrinkle treatment.

DYSPORT® Cosmetic Wrinkle Treatment - Frown Lines

Soften wrinkles between the eyebrows with this targeted wrinkle treatment.

Deep Tissue Muscle Massage - 50 minutes

Using muscle-melting warmed oils and deep pressure massage movements, we massage deep into the belly of the muscle, erasing stress, tension and lactic acid build up.

Deep Tissue Muscle Massage - 75 minutes

Using muscle-melting warmed oils and deep pressure massage movements, we massage deep into the belly of the muscle, erasing stress, tension and lactic acid build up.

ELEMIS Deep Cleanse Grooming Treatment with Shave

A quick, clean, silky shave for the man who wants to be smooth!

ELEMIS Dynamic Resurfacing Precision Peel

Experience the age-defying benefits of marine-charged Padina Pavonica whilst targeted massage encourages optimum cellular function.

Express Shave

A quick, clean, silky shave for the man who wants to be smooth!

Fire and Ice Manicure

Beautify your nails with this invigorating manicure that will warm your spirit and cool your stress.

Fire and Ice Pedicure

This super rejuvenating pedicure will warm your senses and cool your tension, leaving your nails and skin looking beautiful.

GO SMILE™ Teeth Whitening Treatment

Are you ready to smile? Then try our advanced tooth-whiten

Intensely Cleansing Salt Scrub - 50 minutes

The extraordinary cleansing power of salt goes to work releasing toxins in this body polishing treatment. Choose from Frangipani Monoi Salt Scrub or Lime and Ginger Salt Glow with a 25 minute massage.

Intensely Cleansing Salt Scrub - 75 minutes

The extraordinary cleansing power of salt goes to work releasing toxins in this body polishing treatment. Choose from Frangipani Monoi Salt Scrub or Lime and Ginger Salt Glow with a 50 minute massage.

Ionithermie Cellulite Reduction Treatment

Reduce the appearance of cellulite and firm and tone the skin with this Parisian treatment that offers substantial inch loss in just one session.

Nutritional Consultation

If you are ready to enhance your well-being with a sensible diet and exercise programme, our fitness professionals can provide you with the in-depth information you need to get you started.

Personal Training

After conducting a Body Composition Analysis, our personal trainers will design a nutrition and exercise plan that will help you achieve the results you've always wanted.

Pro-Collagen Age Defy

This anti-aging facial combines the benefits of exotic ingredients to plump out fine lines and reduce skin-fatigue - helping relax wrinkles, whilst an age-defying peel-off mask encourages the highest cellular function, visibly improving firmness and elasticity for beautifully nourished, younger looking skin.

Pro-Collagen Grooming Treatment with Shave

Our most opulent grooming service for men, this is simply the shave of all shaves combined with the facial of all facials! Your skin will be left perfectly smooth.

Restylane® Lip Enhancement Treatment

Add volume to uneven or small lips. This treatment provides you with a fuller, natural looking lip instantly.

Restylane® Lip Lines Treatment

This treatment softens the border of the lip for a smoother lip line.

Restylane® Marionette Lines Treatment

Restore youthful contours by softening the lines from the corners of the mouth to the chin with this FDA approved dermal filler.

Restylane® Smile Lines Treatment

Restore youthful contours by softening the lines from the corners of the nose to the mouth.

Swedish Massage - 50 minutes

This relaxing Swedish massage uses techniques that will smooth away stress and tension.

Swedish Massage - 75 minutes

Enjoy this deeply relaxing Swedish massage for a full 75 minutes.

Traditional Chinese Acupuncture - 1 session

Curious about acupuncture and how it can benefit you? Try this special introductory treatment.

We welcome guests with special needs. The information you are provided with about your holiday (which may be on our website, in our brochures or elsewhere) before you make your booking will include a general indication of the suitability of the holiday for someone with reduced mobility. However, reduced mobility of course means different things to different individuals as we fully appreciate that individual capabilities, restrictions and requirements will vary considerably. If you suffer from reduced mobility or any medical condition or disability which may affect your holiday, please give us full details before booking so that we can provide you with precise information as to the suitability of the holiday taking into account your specific needs. Guests who have significant mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. Any assistance provided by Norwegian Cruise Line, its team members or service providers does not form part of the contracted services unless agreed differently in writing or where required by legal regulations (for example, in accordance with EU regulation 1107/2006 dated 5 July 2006 on the rights of disabled persons and persons with reduced mobility when travelling by air and EU regulation 1177/2010 dated 24 November 2010 concerning the rights of passengers when travelling by sea). Any special requirements which we have accepted will be specifically confirmed as accepted on your confirmation invoice. Unless and until specifically confirmed as accepted, all special requests and requirements are subject to availability and do not form part of the contracted services.

We have a limited number of staterooms per ship that are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access.

If you do use a wheelchair, you must bring your own and it must be collapsible. If you do not wish to bring your own wheelchair on board, please contact our U.S.-based supplier Scooteround on 001 (888) 441 7575 to arrange delivery of one to the ship. All wheelchairs and scooters must be stored in your stateroom; they cannot be left in the hallway or any other public area. To ensure the safety of our guests and crew, wheelchairs may not be used to transfer from the ship to a tender. Guests in wheelchairs may consequently not be able to participate in certain activities or shore excursions in tender ports. Norwegian Cruise Line can only accept certain types of wheelchairs on board. Please see www.ncl.eu/about/accessible-cruising for further information. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure.

For hearing-/ vision-impaired guests, we have a limited number of staterooms with vibrating alarm clocks and a flashing light system alerting guests to fire alarms. For the vision-impaired, we allow registered guide dogs on all Norwegian Cruise Line ships (airline and international quarantine restrictions may apply and should be checked before booking your cruise).

Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen. U.S.-based Special Needs at Sea is the only company allowed to deliver and supply oxygen to Norwegian Cruise Line ships. Let us know at the time of booking that you'll be bringing oxygen on board, then contact Special Needs at Sea at 001 954 585 0575 to arrange delivery to the ship.

Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking. For certain conditions we ask for medical declaration and liability forms. Due to unpredictable circumstances at sea, Norwegian Cruise Line must reserve the right to refuse or revoke passage to anyone who, based upon objective standards, is in a physical or mental condition that jeopardises the safe operation of the vessel, who poses a direct threat to the health or safety of others or who may require care beyond that which Norwegian Cruise Line can provide.

For guests with diabetes, refrigerators suitable for storing insulin are available in all staterooms except Studios (category T1 and T8).

If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise. For further information see www.ncl.eu.

ALCOHOL CONSUMPTION POLICY

Passengers must be 21 years of age or older to purchase or consume alcohol whilst in US sailings.

Parental consent is required for guests 18 to 20 to consume only beer and wine whilst vessels is in international waters. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk upon embarkation of the vessel. In Alaska and Hawaii waters parental consent is NOT permitted for guests 18 to 20 years old.

Please note that with the exception of Wine and Champagne, all guests are prohibited from bringing alcohol on board our ships. If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase(s) and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area.

China/Asia: Do not serve or sell alcohol to guests under 21 years of age. Parental consent is NOT permitted for guests 18 to 20 whilst in China/ Asia waters.

Roundtrip Australian, European and New Zealand Itineraries: Do not serve or sell alcohol to guests under 18 years of age. Parental consent is NOT required for guests 18 to 20 years old to purchase and consume alcoholic beverages.

Wine & Champagne Policy

Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes noted below.

• 750 ml Bottle: $15.00 USD
• 1,500 ml Magnum: $30.00 USD

Wine or champagne sent directly to the ship by travel agents, friends, family, etc. or from another retail source, are subject to the same fees. Box wines are not allowed on board.

* Norwegian encourages the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates Norwegian's Guest Code of Conduct or who is deemed a danger to himself, herself or others by vessel management. Continued abuse of alcohol whilst sailing and/or violation of Norwegian's alcohol policy may result in immediate disembarkation.

Non-Alcoholic Beverages Policy

Effective for sailings July 15, 2016 and beyond, guests are prohibited from bringing any beverages -- including liquor, beer and non-alcoholic drinks such as water, soda and juices -- on board either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula; and fully sealed and/or corked wine bottles for personal consumption onboard that is subject to screening and a corkage fee (for guests 21 years of age or older). Open beverages of any kind must be consumed or discarded at the security check-point, on embarkation day and at any port of call. This revised policy brings the company in line with other best practise travel security protocols and reduces the need for individual time consuming screening and package inspection of large volumes of beverages.

Effective for sailings July 15, 2016 and beyond, guests are prohibited from bringing any beverages -- including liquor, beer and non-alcoholic drinks such as water, soda and juices -- on board either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula; and fully sealed and/or corked wine bottles for personal consumption onboard that is subject to screening and a corkage fee (for guests 21 years of age or older). Open beverages of any kind must be consumed or discarded at the security check-point, on embarkation day and at any port of call. This revised policy brings the company in line with other best practise travel security protocols and reduces the need for individual time consuming screening and package inspection of large volumes of beverages.

Why the change in policy?

The inspection of large volumes of beverages has an impact on the embarkation process and security resources. As one example, guests who attempt to smuggle alcoholic beverages onboard often try to do so in beverage containers. This means all beverages must be personally screened, taking both time and dedicated personnel.

This modified policy will now bring us in line with other travel industry procedures for transporting beverages and allow security personnel to focus on other screening efforts and not individually inspecting all beverages being brought onboard.

What if I purchase a beverage in a port of call?

Guests will not be permitted to bring any beverages onboard the ship in ports of call and any locally-purchased beverages will be disposed of prior to embarkation. No open containers of beverages, including water, will be allowed onboard during a port of call.

If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area.

What happens if I bring a case of water to the ship?

Guests who bring beverages to embarkation will be directed to return the items to their vehicle. If the guest does not have a vehicle onsite, the items will be disposed of.

If I need to bring water or milk onboard for a medical reason or infant, what’s the process?

Guests who have special needs, medical requirements, or families with infants who require water for formula or milk, should contact the access desk at accessdesk@ncl.com to verify if an exception can be made for their beverage and to obtain pre-approval to provide to security at embarkation.

Is the water onboard safe to drink?

All of our ships produce water in accordance with the guidelines and requirements as defined by the U.S. Department of Health and Human Services, U.S. Public Health Service, Centers for Disease Control and Prevention and the National Centre for Environmental Health.

Can I still bring wine on board?

Yes, guests may bring sealed bottles of wine on board for personal consumption. They will be checked prior to embarkation and a corkage fee applied at that time of $15.00 USD for a 750 ml Bottle or $30.00 USD for a 1,500 ml Magnum bottle. Box wines are not allowed on board.

Guests who purchase a beverage package, or who have a beverage package as part of the Free At Sea promotion, will not be charged a corkage fee.

Why can I bring wine but not other beverages?

As very few guests bring wine onboard, the team is able to easily and quickly screen these items.

As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

Indoor Areas

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapour smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapour smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapour devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.

Outdoor Areas

Smoking, including cigars, pipe, electronic cigarettes and vapour smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.

On Breakaway and Breakaway Plus Class ships and Norwegian Epic:

On Norwegian Breakaway, Norwegian Getaway and Norwegian Epic, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 15 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Escape, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 16 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Bliss and Norwegian Joy, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted at Spice H2O, starboard side.

On Norwegian Encore, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted in the Smoking Room on Deck 8, portside.

On Jewel and Star Class ships and Norwegian Spirit:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 13 forward port side.

On Norwegian Sky and Norwegian Sun:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 12 forward by the entire bar. During inclement weather, deck 11 forward port side by the towel station is the temporary alternative location.

On Pride of America:

The designated smoking area for cigarettes, cigars, pipe, electronic cigarettes and vapour smoking devices are permitted at Waikiki bar on deck 13 aft.

We remain committed to preserving our oceans and protecting the environment, people, and communities that are vital to each and every Norwegian Cruise Line voyage. Our commitment extends far beyond our ships, transforming how we operate on a day-to-day basis by injecting sustainability into all aspects of our approach. Without this, we'd be unable to offer the unrivalled guest experience that defines a Norwegian Cruise.

We understand that protecting our environment and our oceans is not only vital to our industry but also to our planet. Our Safety, Security, Health and Environmental Protection policy establishes our commitment to conduct our operations safely, securely and with sensitivity to the environment around us. Preserving our oceans and protecting our environment is one of our core company values that we strive to meet through our daily goals:

• Prevent accidents and incidents involving pollution of the environment
• Reduce the environmental impact of our operations
• Dispose of rubbish and materials in accordance with national and international rules and regulations
• Recycle and reuse materials
• Continually improve our ISO 14001 certification objectives and targets

Across our fleet, we have implemented many of the most innovative environmental policies and technologies in the cruise industry. As such, we meet or exceed all international, national, state and local port regulations, including those set by MARPOL, the U.S. Coast Guard (USCG) and the U.S. Environmental Protection Agency (EPA). We are also accredited to the international ISO 14001 standard for Environmental Management Systems. This achievement recognises that we utilise a core set of standards for an effective environmental management system that reduces our environmental impact and increases our operating efficiency.

Our ships call on sensitive areas of the world, and we strive to lead by example as we strive to continue to be effective stewards. Norwegian enforces a zero-tolerance policy for any items thrown overboard. If an environmental incident is observed, guests, crew and shoreside employees are encouraged to use our environmental hotline.

Proper implementation of a progressive waste management programme lessens the environmental impact of our operations, reduces pollution, promotes diversion of material from landfills, conserves natural resources, saves energy and lowers ship fuel use. Waste is reduced through reusing and recycling, with clear benchmarks serving as our measurement for waste minimisation.

Over the past decade, as the availability of recycling programmes and options has increased, we have taken advantage of these programmes wherever possible. One example is when Norwegian partnered with Waste Management in 2010 to develop an industry-first Live Load offload operation. This partnership reduces offload time of waste, truck on-site time, port congestion, transportation costs and the use of pier-side containers. Our ships that used the Live Load model in 2017 were able to conserve the following:

Norwegian Employees Working To Mitigate Waste

• Both shoreside and shipboard employees have been involved in food and clothing drives
• Our shoreside employees and various crew members participate in beach clean-ups and community clean-ups throughout the year
• During ship refurbishment, options to recycle and donate both technical equipment and hotel furniture are always explored

Climate change is one of the defining issues of our time. How governments, organisations and individuals choose to respond to it will have lasting effects for not only our lifetime, but future generations. Knowing this, we believe it is our obligation as leaders in the cruise industry to do our part and help mitigate actions that may influence changes to our climate on a large scale. We are always focused on continuous improvement and are ready to explore new opportunities as our fleet grows.

Emission Abatement
One innovative technology our ships use to decrease exhaust emissions is the Exhaust Gas Cleaning System (EGCS). This technology reduces the amount of sulphur oxide and particulate matter emitted from the ship by cleaning, or scrubbing, the emissions before being released from the stack. Ships equipped with this technology are able to reduce SOx emissions by up to 99 percent. As of December 2020, the following ships have been equipped with this technology: Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Escape, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Joy, Norwegian Pearl, Norwegian Sun and Pride of America.
Whilst in port, our cruise ships continue to generate their own power, providing heat, air conditioning, lighting and hot water for guests and crew, similar to a hotel.

A small number of ports around the world have installed infrastructure for cruise ships to connect to the onshore electrical power grid to supply much of the power needed when the ship is docked. This is known as Cold-Ironing, which can reduce emissions from a ship whilst docked. Out of the 450-plus ports we visit, less than 1% are equipped with this technology. As of December 2020, Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Jewel, Norwegian Joy and Norwegian Star are equipped with cold-ironing capabilities.

Energy Savings

Data is collected from all our ships to track the largest energy consumers on board and to assist in establishing Key Performance Indicators to identify where energy efficiency improvements can be made. Our goal is to focus on the large energy consumers and explore solutions to optimise operations and lower consumption.

Shipboard Energy Efficiency Management Plan (SEEMP)

The SEEMP is a ship-specific plan that focuses on improving energy efficiency. We do so through improving voyage planning, speed optimisation or operating engines on their most economic loads, optimisation of the air conditioning system and improving our ships' hydrodynamic capabilities by upgrading the propulsion systems with more efficient propellers. Onboard energy management meetings are also held quarterly to discuss energy conservation projects, tracking energy efficiency initiatives and future projects.

One of the most successful programmes implemented on our ships is Wasted Heat Recovery (WHR). This process works by recovering heat from the engines and transferring it to freshwater piping, which allows us to utilise a free source of energy for improving water production and saving fuel.

All our ships are equipped with 24 hour Internet Cafés. Click here for more information on rates and services. Wireless internet (also known as Wi-Fi) is also available throughout Norwegian's entire fleet.