Silver Endeavour

Istaknuta iskustva
Besprijekorni izleti do ikoničnih mjesta

Istražite znamenite znamenitosti i kulturna blaga kroz naša Istaknuta iskustva, poludnevne ili cjelodnevne avanture vođene stručnim vodičima. Uživajte u besprijekornim, bezbrižnim putovanjima do nezaobilaznih atrakcija — savršeno za goste koji traže praktično i ugodno iskustvo bez komplikacija.

Potpisna iskustva
Manji izleti, kreirani od strane Silversea

Ova duboko uranjajuća Potpisna iskustva pružaju privilegirani pristup i personalizirane susrete s lokalnim stručnjacima. Idealna su za one koji žele smisleno i društveno istraživanje, povezujući se s destinacijama kroz autentične gastronomske doživljaje i sporiji ritam putovanja.

Privatna iskustva
Ekskluzivni izleti za vašu grupu

Stvorite vlastitu ekskluzivnu avanturu s posvećenim vozilom, vozačem i vodičem. Istražujte vlastitim tempom, zadržite se duže ili spontano otkrijte nove lokacije. Dostupna u većini luka za poludnevne ili cjelodnevne rezervacije, Privatna iskustva savršena su za obitelji koje traže privatnost i fleksibilnost.

Prilagođena iskustva
Izleti po mjeri, dizajnirani za vas

Uživajte u personaliziranim Prilagođenim iskustvima oblikovanim prema vašim interesima, s ekskluzivnim pristupom i specijaliziranim vodičima. Naš tim brine o svakom detalju, osiguravajući nezaboravne trenutke koji nadmašuju vaša očekivanja — u potpunosti prilagođene vašem tempu i željama.

Kontinentalna iskustva
Izleti u unutrašnjost tijekom krstarenja

Upustite se u putovanja u unutrašnjost trajuća dva do tri dana do ikoničnih mjesta poput Tadž Mahala ili Angkor Wata. S uključenim letovima, smještajem i vođenim pristupom, ova uranjajuća putovanja nude rijetka iskustva izvan obale — sve uz prepoznatljivu uslugu Silversea.

Više dana na moru znači obilje odmora i opuštanja za neke, no drugi radije iskuse sve što zemlja ima za ponuditi. Naše srednjekrstarske kopnene avanture omogućuju vam da u potpunosti iskoristite svoje vrijeme s nama, a da pritom ne propustite niti jedan trenutak! Ove kratke eskapade nude raznovrsne doživljaje, razbijaju monotoniju dana na moru i pružaju dublje istraživanje izvan obale.

Neka Silversea kreira poseban događaj ili izlet isključivo za vas. Stručnjaci za izlete na kopnu stoje vam na raspolaganju za sva vaša pitanja vezana uz Shorex. Dogovorite termin i ostvarite ekskluzivan pristup stručnim preporukama, personaliziranom planiranju i besprijekornoj koordinaciji svih privatnih, samostalnih tura, uključujući najvažnije znamenitosti regije, panoramske letove, vodene sportove i mnogo više. Iskoristite ovu uslugu unaprijed putem e-pošte na [email protected] ili tijekom plovidbe posjetom Silvershore® Concierge pultu. Dopustite Silver Shore Conciergeu da kreira vašu turu po mjeri ili se prepustite vožnji privatnim automobilom na cijeli dan – tempo i program birate vi.

Prostorija za prljavštinu na brodu Silver Endeavour savršeno je mjesto za pripremu za sve vaše ekspedicijske aktivnosti. Prostrano dizajnirane, dvije prostorije za prljavštinu (na lijevoj i desnoj strani broda) iznimno su moderne i opremljene vrhunskom opremom, uključujući grijače za čizme i LED ekrane za brifinge u malim grupama. Smještena na palubi 3, Prostorija za prljavštinu vodi izravno do pristupne platforme, omogućujući jednostavan ulazak i izlazak iz Zodiaka.

Slike služe kao opći prikaz. Značajke, materijali, završna obrada i raspored mogu se razlikovati od prikazanih.

• Silver Nova, Silver Ray: Dusk Bar (lijeva strana broda);
• Silver Muse, Silver Spirit: Panorama Lounge (lijeva strana) i Pool Grill (lijeva strana);
• Silver Moon, Silver Dawn: Panorama Lounge (desna strana) i Pool Grill (lijeva strana);
• Silver Shadow, Silver Whisper: Panorama Lounge (desna strana) i Pool Grill (desna strana);
• Silver Cloud, Silver Wind: Panorama Lounge (lijeva strana) i Pool Grill (lijeva strana);
• Silver Origin: na otvorenoj palubi 4, krma;

Silversea ljubazno moli sve goste da poštuju područja gdje je pušenje zabranjeno.

Svaki brod tvrtke Silversea opremljen je Medicinskim centrom, u kojem su na raspolaganju liječnik i medicinska sestra dostupni 24 sata dnevno tijekom plovidbe. Dok je brod usidren, dodatna hitna medicinska skrb može se osigurati putem lokalnih zdravstvenih ustanova. Gosti mogu biti terećeni za medicinske usluge i lijekove korištene tijekom liječenja. Medicinski centar nije namijenjen niti dizajniran za kontinuirano liječenje postojećih zdravstvenih stanja ili za dugotrajnu intenzivnu njegu, a Silversea ne snosi odgovornost za dijagnozu, liječenje ili usluge koje pruža medicinsko osoblje na brodu.

Svi gosti dužni su prilikom rezervacije pisano izvijestiti Silverseu o sljedećem:

• Bilo kojem tjelesnom ili mentalnom stanju koje može zahtijevati medicinski ili stručni tretman ili pažnju tijekom putovanja
• Bilo kojem stanju koje može učiniti gosta nesposobnim za putovanje ili koje može zahtijevati posebnu skrb ili pomoć
• Bilo kojem stanju koje može predstavljati rizik ili opasnost za gosta ili druge osobe na brodu
• Bilo kojem stanju koje može zahtijevati kisik iz medicinskih razloga
• Bilo kojoj namjeri ili potrebi za korištenjem invalidskih kolica na brodu.

Ako imate posebne prehrambene zahtjeve, Silversea će učiniti sve da udovolji vašim željama. Molimo vas da Silversea obavijestite o svojim potrebama putem Obrasca za informacije za goste najmanje 75 dana prije polaska. Obavijest pošaljite na [email protected]

Wheelchair guests must bring their own collapsible wheelchair. Please note that not all shore excursions are suitable for guests with impaired mobility. Silversea strongly recommends wheelchair guests travel with someone who is able to assist them both ashore and at sea as Silversea may be unable to offer special assistance. Please note that wheel-on and/or wheel-off access may not be available at some ports-of-call. Silversea reserves the right to deny boarding to any guest who failed to notify Silversea of such requirement at the time of booking.

Silversea welcomes guests with mobility needs and offers various accessibility features onboard. However, due to the nature of cruising, some destinations and excursions may present challenges. Below is a guide to help guests plan their journey.

BEFORE BOOKING

Do guests need to notify Silversea in advance about mobility needs?

Yes, guests should inform Silversea of any special assistance or mobility equipment requirements before sailing. This can be done via My Silversea under Guest Information / Special Request, or by contacting [email protected].

Does Silversea provide wheelchairs?

Yes, each vessel has wheelchairs available at the reception for temporary use, such as embarkation and disembarkation. Guests who require a wheelchair for the entire cruise should bring their own.

Can guests bring their own mobility equipment?

Yes, personal wheelchairs, scooters, and other mobility aids are allowed. However, guests staying in standard (non-ADA) suites should note that electric scooters may not fit through the doors.

Therefore, guests traveling with a wheelchair, scooter, or ECV are always highly suggested to book a wheelchair-accessible suite with a wider entrance door and an appropriate path of travel inside the room and accommodate the equipment. Regular Suites have a narrower entrance door and may not have the necessary interior space to accommodate wheelchairs and scooters.

What features do wheelchair-accessible suites offer?

Silversea ships offer specially designed suites for guests who require mobility assistance. These suites are equipped with wider entrance doors and appropriate paths of travel to accommodate wheelchairs, scooters, and other mobility equipment. All areas within these suites are reachable without the need for additional ramps, except for Silver Suites onboard Silver Moon and Silver Dawn and Classic Veranda onboard Silver Endeavour. In these suites Silversea offer ramp to go outside the balcony. The vessels also have wheelchairs available at the reception for guest use.

Where to find the information regarding the disabled access suites?

This information is visible under the Suite tab by suite category.

Also, can be found on the deck plan after clicking on the “View Deck Plan” tab on the ship page. The disabled access suites are indicated with the universal accessibility icon.

EMBARKATION & DISEMBARKATION

How do guests get on and off the ship with mobility equipment?

Silversea vessels have procedures in place to assist guests with mobility equipment during embarkation and disembarkation. When the gangway is flat, guests can drive their wheelchair off the ship. However, if the gangway involves stairs, our staff will provide assistance. The Safety Officer or Bridge must be informed whenever a wheelchair is involved in disembarkation or boarding, and our crew members are available to assist guests in need.

Is assistance available for boarding?

Yes, but guests who require full-time assistance should travel with a companion, as Silversea does not provide dedicated personal caregivers. Butlers can assist with getting to the gangway or dining venues but do not provide continuous mobility assistance.

ONBOARD

Silversea’s ships are designed for accessibility, featuring:

• Wide gangways to accommodate most wheelchairs and scooters
• Accessible public restrooms
• Wheelchair seating in dining venues, bars, and the Venetian Lounge
• Braille/tactile signage for visually impaired guests in elevators, stateroom numbers, and staircases

How does Silversea assist disabled guests in their suites?

Silversea butler can provide reasonable assistance to guest getting to and from the gangway, and to and from a restaurant, however Silversea does not offer full-time wheelchair service and/or staff fully dedicated to providing Guests with wheelchair assistance. Guests traveling on their own wheelchair should be assisted only when requested and are recommended to travel with an able bodily companion.

GOING ASHORE

Are all ports wheelchair accessible?

Not all ports have wheelchair-friendly infrastructure. In some destinations, tender boats or on Silversea Expeditions Zodiacs are required for disembarkation, and wheelchairs or mobility scooters cannot be accommodated in these cases.

Can guests arrange private accessible transportation in port?

If available, private wheelchair-accessible vehicles can be arranged. In some ports, shuttle buses may be wheelchair accessible, but availability is not guaranteed.

Does Silversea offer wheelchair-accessible shore excursions?

Until now we have been offering dedicated “Wheelchair Accessible Excursions” in some areas of the world., These tours are operated by wheelchair accessible vehicles and include only wheelchair accessible venues. These tours are mainly offered in Europe and the US. If you have any questions or concerns regarding shore excursion suitability, please contact the Shore Concierge ([email protected]) before your voyage or visit the Shore Concierge desk for more detailed information once onboard.

Wheelchair accessible shore excursions are indicated on the website with the universal accessibility icon.

Are there alternatives for guests with limited mobility?

In almost every port, Silversea offers low-activity excursions specially designed for mobility challenged guests, who can negotiate the steps on and off the coaches.

Is there any destination that is not recommend to guests with disabilities?

The more exotic destinations, like Asia, South Africa and South America it is recommended to guest to book a private vehicle due to the lack of infrastructure, for example wheelchair accessible vehicles are very rare to find and museums, restaurants and popular attractions are not often completely accessible.

Does Silversea offer wheelchair-accessible transportation between the ship and visiting site?

If available in the port yes, however this is not often available.

How Silversea assist disabled guests during excursions?

If wheelchair accessible excursions are not available, it is recommended to guests to book a private vehicle where they can have a dedicated guide and driver who can give them full attention. On regular shore excursions, the guide must look after all guests and may not be able to fully assist disabled guests.

Potpune usluge batlera, uključujući pranje rublja, peglanje i kemijsko čišćenje, dostupne su uz dodatnu naknadu i mogu se dogovoriti putem vašeg batlera. Usluga pranja rublja je besplatna u višim kategorijama suiteova (Premium Medallion, Medallion, Silver, Royal, Grand, Junior Grand, Signature, Master, Otium i Owner’s Suites) te za članove Venetian Society koji su dostigli određene razine nagrada. Kliknite ovdje za više informacija. Samouslužna praonica rublja nudi perilice, sušilice, pegle i potrepštine za pranje, omogućujući vam da smanjite količinu prtljage potrebne za krstarenje, osobito na duljim putovanjima.

All Silversea ships are equipped to offer wireless (Wi-Fi) Internet access. You can use your own laptop to surf the Internet and check emails at Wi-Fi locations throughout the ship, or from the comfort and privacy of your suite. Computers, email and Internet access are also available on board at the Internet Café. However, it is important to understand that telecommunication services while at sea are via satellite and significantly different than high-speed connections on land back home. The signal travels in a similar manner to radio waves but at much greater distances. Therefore, onboard Internet access is not guaranteed at all times. Satellite communications are also affected by weather and the ship’s location. In particular, Internet service is extremely sporadic while in the Arctic. Guests aboard expedition cruises to/from Svalbard should be prepared to be out of communication for the duration of their time on board.

Onboard cell phone service enables you to make and receive phone calls, text messages and other select data services on your cell phone even when miles away from land. Your cell phone service provider will bill you for calls and/or messages, which may appear as roaming charges. Please note that cell phone service is sporadic at best while in the Arctic. Guests aboard voyages to/from Svalbard should be prepared to be out of communication for the duration of their time on board. Click here for more information on Silversea’s Cellular Phone service.

Will my devices work on board?

To be most successful, prepare your devices BEFORE leaving home:

• Learn how to turn ON and turn OFF both the Wi-Fi and network (mobile/cellular) connections on each of your devices.
• Contact your mobile/cellular service provider to confirm that a roaming agreement with Silversea Cruises has been established and to ask about rates. Learn how to enable your international roaming
• Set up an email account if you do not have one already.
• Be sure you know any usernames and passwords you may need.
• Switch your settings to the most basic choice that shows less graphics and loads faster.
• Make any software updates and turn off any automatic update settings for the duration of your cruise.
• Download any books, audiobooks, music, movies, games, apps, etc. that you may want during your cruise.
• Facebook users should bookmark and plan to use M.Facebook.com or Touch.Facebook.com instead as these have less graphics and load faster.
• Don’t forget to pack any power cords/battery packs, camera cables to transfer pictures, adapter cables and headphones you may need for each of your devices.

Will I be able to download videos and stream music?

Certain websites and services may be restricted due to limited bandwidth. Downloading videos, books and movies or using Skype are examples of high-bandwidth services that will be more frustrating than enjoyable and should be avoided. Plan to use the Internet only for emailing and web browsing.

How can someone contact me on the ship?

In the case of an emergency back home, friends and family should not call your cell phone. The Shore-to-Ship number provided in your Final Cruise Documents is the best way to reach you while aboard ship. Click here for more information on Dial A Ship service, an alternate option for contacting ships at sea, anywhere in the world.

Smjernice za krstarenja Silversea navode da djeca mlađa od 18 godina moraju biti u pratnji roditelja ili druge odgovorne odrasle osobe starije od 21 godine, u istoj ili povezanoj suite, tijekom trajanja putovanja. Ukoliko odrasla osoba koja prati maloljetnika nije njegov roditelj, mora biti potpisan obrazac za roditeljsku suglasnost i skrbništvo od strane roditelja ili zakonskog skrbnika, te dostavljen Silversei prije polaska. Za obrazac roditeljske suglasnosti molimo kontaktirajte naš Odjel za posebne usluge na [email protected]. Gosti moraju imati najmanje 21 godinu da bi mogli kupovati ili konzumirati alkohol. Silversea zadržava pravo odbiti posluživanje bilo kome za koga po vlastitom nahođenju smatra da je pod utjecajem alkohola ili iz bilo kojeg razloga koji smatra potrebnim za očuvanje zdravlja i sigurnosti gostiju i zaposlenika.

Silversea ne može primiti dojenčad mlađu od šest mjeseci te zadržava pravo ograničiti broj djece mlađe od tri godine (Silver Explorer, Silver Cloud i Silver Wind ne primaju dojenčad mlađu od 1 godine, a Silver Origin ne prima djecu mlađu od 5 godina). Roditelji su dužni potpisati ovjerenu odricanje prije polaska kako bi rezervacija za djecu između 6 mjeseci i 1 godine bila valjana. Potpisano i ovjereno odricanje je obavezno za svu djecu u ovom dobnom rasponu. Iako Silversea prima goste starije od 6 mjeseci (starije od 1 godine za Silversea Expeditions), na luksuznim brodovima nema posebnih programa za djecu, niti Silversea pruža skrb, zabavu ili nadzor nad djecom. Silversea zadržava pravo ograničiti broj djece mlađe od 3 godine.

Djeca mlađa od 8 godina smiju sudjelovati u prikladnim Silver Shore Excursions / prijevozu samo ako su vozila opremljena odgovarajućim sigurnosnim pojasom i sjedalima. Sigurnosni pojasevi i sjedala za djecu nisu zajamčeni. Silversea zadržava pravo odbiti djecu mlađu od 8 godina na bilo kojoj turi iz sigurnosnih razloga. Gosti mogu koristiti vlastita odobrena sigurnosna sjedala, booster sjedala ili pojaseve pod uvjetom da su kompatibilni s lokalnim vozilom i da dijete može biti pravilno osigurano.

Nadalje, Zodijaci koji se koriste na Silversea Expeditions ne mogu primiti djecu mlađu od 5 godina. Kako Silversea ne pruža usluge čuvanja djece, odrasli član obitelji mora ostati na brodu s djetetom/djecom tijekom Zodijak izleta.

How many formal nights are on my cruise, and what type of clothing is worn?

Find out what to pack. All the details are shown in the General Information section. For Silversea Expeditions guests, casual resort wear is appropriate at all times when on board, with the exception of two evenings when formal attire is required. For men, this means a jacket, tie optional.

Does Silversea offer tuxedo rental service?

No, however, the onboard boutique has a limited selection of formal wear attire for purchase.