MSC Virtuosa

Feel the finesse and elegance of luxury cruises with MSC Yacht Club, an exclusive area of refined indulgence. Surround yourself in unparalleled comfort and personalised service as you embark on an astounding voyage aboard our finest ships. Discover a world where privacy meets luxury, where every detail is meticulously crafted to exceed your highest expectations. Savour the sophistication and elegance of luxury cruises from the very first step onboard. Our dedicated staff will cater to your every need, ensuring that your journey is nothing but sensational. Welcome to MSC Yacht Club, get away from it all, whilst having everything you may wish for.

Private Venues

The MSC Yacht Club is an authentic ship within a ship: each MSC Yacht Club venue has been meticulously tailored to provide our guests with the highest standards of comfort and privacy.

Exclusivity

• Butler & Concierge 24/7: From priority embarkation to personalised services
• Private & Dedicated areas: Exclusive lounge, restaurant, sundeck & pool
• Premium Beverages: Premium Extra Drink package in all ship areas
• Unlimited Browse Wi-Fi: Unlimited data valid for the entire cruise
• Thermal Suite Access: Unlimited access valid for the entire cruise

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The Top Sail Lounge, located in the MSC Yacht Club area at the forefront of the ship, offers breathtaking views alongside exceptional food and service.

As part of a luxury cruise experience, this exclusive lounge is accessible 24/7 to MSC Yacht Club guests. A complimentary bar awaits you, with premium beverages available all day, as well as delicious gourmet finger food at various times.

You can enjoy live music every evening and participate in hosted events like the High Tea moment and Officer Welcome Onboard cocktail.

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The MSC Yacht Club Sundeck & Pool is an exclusive luxurious outdoor area with captivating swimming pool, spacious sundeck, and relaxing large hot tubs for an remarkable luxury cruise experience.

In the MSC Yacht Club you are provided with exceptional service, including fresh towels and cleaning sunglasses while enjoying the One Pool. Elegant and private cabanas are also available on selected ships.

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This futuristic venue is much more than just a bar. It's an immersive entertainment experience.

Featuring Rob, the first humanoid robotic bartender at sea, the MSC Starship Club takes our guests to a different world.

Not only can Rob mix a range of signature cosmic drinks, he also speaks 8 languages, and enjoys entertaining guests with jokes, riddles and space facts. If he's in the mood, he may even show you his dance moves!

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This warm, elegant bar offers a carefully selected wine list and creative signature cocktails accompanied by the sound of live jazz music and a pop-up art gallery.

In addition, discover the Art Wall and the current exhibition of Andy Warhol and Roy Lichtenstein, the pioneers of Pop Art.

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Broadcasting live throughout the ship, our TV Studio and radio suite air live games, quizzes, talent contests and other fun content. An excellent selection of cocktails, beer, wine and soft drinks are available to get you ready for your big performance.

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There are infinite choices in this ideal spot to join friends for an aperitif before a meal, or for a refreshing drink at any time of day. From traditional aperitifs, our Signature Cocktails to the contemporary classics, there is something to suit your taste.

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Atmospheric and charismatic, our traditional British pub is the perfect setting to drop in for a pint. Serving beer, premium spirits and a wide array of beer based cocktails, the pub is an ideal place to kick back and have fun. If hunger kicks in, you can also enjoy burgers, hotdogs and the traditional beer battered fish and chips made with the freshest ingredients by our talented chefs to satisfy your hunger pangs.

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Dance away into the early hours in our chic nightclub. Grab yourself a drink from our extensive list of cocktails, mocktails, Spritz, Mojito’s, classic cocktails, beers or ciders and feel the beat. Dance the night away as skilled DJ’s spin the best of today’s dance and club favourites through a state-of-the-art sound system in our trendy nightclub.

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The longest LED Dome at Sea. The indoor promenade features both Main and Speciality Restaurants along with numerous shops.

With 1168m2 of retail space, MSC Virtuosa will exceed the already record breaking retail space onboard MSC Grandiosa, to present the largest shopping area at sea on any cruise ship with 11 state-of-the art boutiques and over 250 brands.

The promenade is destined to become the ultimate destination for socializing and entertainment possibilities for guests.

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945 ülőhely és 1.000 m². Vendégeink minden este élő előadásokkal élvezhetik a művészetet, három fogásos ültetéssel az éjszaka során.

A képek csak illusztrációk.

Virtuosa Bar & Lounge is located on Deck 6.

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Meet up with friends for an aperitif or after dinner cocktail and enjoy the stunning views while you listen to live piano music. With our handpicked carefully sourced drinks and fresh ingredients we are sure that you will be spoilt for choice.

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Horizon Pool is located on Deck 16.

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Tropical Pool is located on Deck 15.

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Atmosphere Pool is located on Deck 15.

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The on-board casino offers wide variety of games for all different types of players: Slot machines offering progressive jackpots throughout the cruise, Blackjack, Roulette, 3 Card Poker, Extreme Poker, Dream 21.

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One of the most intricate and exciting water parks at sea, with three twisting slides, a ‘Himalayan Bridge’ and a range of pools, features and activities for all ages.

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For the young and the young at heart, two Car racing virtual simulators compete head-to-head in a race that will get hearts racing.

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Infinity Atrium is located on Deck 5.

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Sit back and enjoy the fun with an exclusive Signature Cocktail at the Carousel Lounge, a glamorous and modern, technology-packed venue specifically designed to meet the needs of Carousel Productions at Sea. This custom-built lounge covers 1,000 sq.m. and can accommodate up to 400 guests.

Taste our Signature Cocktail while you enjoy a pre-show followed by this immersive entertainment experience.

(not included in the cruise fare, limited spaces, a signature cocktail package needs to be booked).

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Check out our Himalayan Bridge to take an 80-m sky walk across a suspension bridge located at the aft of the vessel at a height of some 60 metres above sea level. A truly unique place to take your daily constitutional, with superb ocean views thrown in for good measure.

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Located on Deck 16.

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Relax at the poolside with friends and family, with a refreshing drink from the Atmosphere Bar North. From Signature Cocktails, beers, coladas, soft drinks, coffee and tea there is something to suit everyone's taste.

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MSC Aurea Spa boasts an exotic interior of natural stone, precious woods and rich mosaics, and is equipped with specific and massage treatment suites. Being pampered by a traditional Balinese Massage is a truly unique experience. Thanks to a blend of scented essences and aromatic oils, your body is enveloped in an endlessly peaceful and relaxing aura.   

Thermal Area
Start your wellness journey in our on board thermal area and achieve a lasting feeling of absolute well-being that will stay with you well beyond your cruise. Our thermal experiences are designed to slowly raise your body temperature while you relax, taking full advantage of the holistic and therapeutic benefits of water and heat.

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Fitted with authentic TechnoGym® equipment and featuring panoramic ocean views, the on-board gym is the place to be for all those who take their fitness regime seriously. Hone your physique with a full set of TechnoGym® apparatus every day of your cruise to look better than ever before.

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Beauty Salon
You can enjoy the expertise of highly specialised staff in aesthetic treatments to offer you excellent results and improve the relaxing effects of your cruise. Customise your cruise with the best treatments for your body. Unwind and feel fantastic!

Hair Salon
Refresh your look with a new hairstyle! There are different packages which include a personalised shampoo & conditioning mask, a haircut and a single-process colour treatment. Leave the salon styled and ready for a great evening on board.

Barber Shop
Inside the MSC Aurea Spa there’s a dedicated Barber Shop to keep you looking at your best during your time on board! Leave the salon styled and ready for a great evening.

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Power Walking Pálya
Az utazás alatti pihenés nem jelenti azt, hogy fel kell adnia edzési rutinját: öltözzön fel, és csatlakozzon a fedélzeti power walking és kocogó pályához, ahol napi mozgásigényét kielégítve élvezheti a lélegzetelállító óceáni kilátást.

Röplabda
Gyors tempójú, energikus és rendkívül szórakoztató sport, a röplabda a világ egyik legnépszerűbb csapatsportja, amelyet a fedélzeti sportközpont szabadtéri pályáján élvezhet. Égesse a kalóriákat, és szerezzen alapos kardió edzést, miközben pontot szerez, és legyőzi az ellenfelet.

Kosárlabda
Látogasson el a sportközpont szabadtéri kosárlabdapályájára, ahol barátaival együtt szórakozhat, dobálhatja a kosarakat, miközben teljes testet átmozgató edzésben részesül. Lehet, hogy nem kerül be a Harlem Globetrotters legújabb csapatába, de garantáltan felejthetetlen élményben lesz része.

Ötfős Labdarúgás
Megkívánta a focit? A sportközpont szabadtéri ötfős pályáján ezt könnyedén megvalósíthatja. Álljon össze barátaival vagy családtagjaival, és mérkőzzön meg egy másik fedélzeti csapattal. Remek módja a szórakozásnak, a mozgásnak és annak, hogy idegenekből barátok váljanak.

What does MSC Yacht Club include?

In the MSC Yacht Club, you can enjoy an all-inclusive luxury cruise experience with a wide range of exclusive privileges, starting with 24-hour butler service, dedicated priority check-in and check-out, and a 24-hour dedicated concierge. Drinks are also included with the Premium Extra Drink package, not only in the MSC Yacht Club but also throughout the ship. This allows you to enjoy your favourite beverages at various locations such as the buffet, main restaurant, specialty restaurants, and onboard bars. Wi-Fi connection is available for the entire duration of the cruise with the Browse Cruise package for two devices per person.

Gourmet dining awaits at the private MSC Yacht Club restaurant, with flexible dining times. The Top Sail Lounge offers nightly live music, while the Panoramic Top Sail Lounge provides a bar, afternoon tea service, and light food selection for 20 hours a day.

All MSC Yacht Club suites are situated on the foredecks of the ship to ensure you exceptional comfort with room service available 24/7. You can benefit from unlimited access to the thermal area in the MSC Aurea SPA for your complete relaxation. You can also take advantage of spa discounts, specialty restaurant packages, open-air sports facilities, Kid's Club, aquapark, and diverse programs of Broadway and Las Vegas-style theatre shows.

Are drinks included in the MSC Yacht Club?

Yes, the MSC Yacht Club includes the Premium Extra Drink package. This package includes all beverages priced up to 14€/16USD and is available at all onboard bars, buffet, main restaurant, and specialty restaurants, as well as on Ocean Cay MSC Marine Reserve and other exclusive MSC destinations, according to what's on offer in each venue.

Within every MSC Yacht Club suite, you'll find a delightful mini-bar that is replenished daily. Treat yourself to complimentary beverages from the mini-bar and unwind with your preferred drink in the luxurious ambiance of your suite. You will be able to choose from a wide selection of beverages, from soft drinks such as juices, sodas or iced tea, bottled water and beers.

Please note: In line with our responsible drinking policies, a daily limit of 15 alcoholic beverages per guest applies both within and outside the exclusive MSC Yacht Club area.

Which internet package is included in the MSC Yacht Club?

MSC Yacht Club Guests benefit from the Browse internet package, with unlimited data valid for two devices per person for the entire duration of the cruise. This package allows you to:

• Browse the web.
• Send and receive emails and images.
• Chat on messenger apps (e.g. WhatsApp).

Once onboard, you can also choose to upgrade the Browse internet package to the Browse and Stream package, available for an additional fee.

How can MSC Yacht Club guests enjoy complimentary access to daily publications during their cruise?

As an MSC Yacht Club guest, you can enjoy complimentary access to our new digital service, which provides over 200 daily publications, including newspapers, magazines, and more, directly on your personal devices.

Whether you are interested in the latest news, entertainment, fashion, or travel, all of this content is available to download and enjoy as part of your exclusive MSC Yacht Club benefits.

For the best experience, we recommend bringing a tablet or compatible device, as you can connect up to two devices to access all your favourite publications seamlessly.

This service is available exclusively when onboard and connected to the ship's network.

The QR code for accessing the PressReader can be found on the welcome letter in your suite.

Can you bring external Guests such as family or friends staying in the main ship in the MSC Yacht Club area?

No. Access to the MSC Yacht Club is exclusive to its members, and therefore, you cannot bring along family or external friends. However, you and your friends and family can meet outside of the MSC Yacht Club and come together to experience the countless activities available on board an MSC cruise.

Is the MSC Yacht Club luggage allowance higher compared to regular Guests?

Yes. You have the advantage of unlimited luggage allowance as a member of the MSC Yacht Club.

Are children and infants allowed in the MSC Yacht Club?

Yes, MSC Cruises is a family-friendly company. All children, regardless of age, are invited to join the MSC Yacht Club, and can participate in all the kids' activities available on the ship.

How to join the MSC Yacht Club? Shall you need to register to the MSC Yacht Club?

There is no registration required to be part of the MSC Yacht Club. You become a member of the MSC Yacht Club from the moment you book your MSC Yacht Club luxury cruise and will thus benefit from all the privileges and benefits that go with it during your holiday.

To fully appreciate the exclusive ambiance of the MSC Yacht Club , dressing appropriately in its various venues is highly recommended.

MSC Yacht Club Restaurant:

• To preserve the exceptional ambiance of this private restaurant we kindly ask you to dress in a way that complements its exclusiveness.
• By day: Feel at ease in casual wear, including t-shirts and tops, but to maintain a respectful atmosphere, swimwear must be avoided at any time.
• By night: We kindly ask that you dress in smart casual attire. This includes options such as dresses, skirts, long pants, jeans, and button-down tops. However, please avoid shorts and flip flops.
• For Gala evenings: An elegant and glamourous attire is strongly recommended with sophisticated outfits such as cocktail dresses, skirts, slacks, designer jeans, elegant dress tops, blazers, or even tuxedo suits and gowns.

MSC Yacht Club Top Sail Lounge:

• By day: Casual clothing, including t-shirts and tops, is perfectly acceptable, but we kindly request that you do not wear swimwear at any given time.
• By night: Smart casual attire is required for entry to the Top Sail Lounge. Feel free to wear dresses, skirts, long pants, jeans, and button-down tops. However, please avoid wearing shorts and flip flops.

MSC Yacht Club Grill & Bar:

• Wear your bathing costumes, t-shirts, tank tops, hats, and sunglasses as you please. Just remember that topless bathing is not allowed in this family-friendly area.

The Minors Policy protects the safety and well-being of all passengers on board. ‘Minor’ refers to any person under the age of 18 (on cruises that do not include a port in the USA) or 21 (on voyages that do include a port in the USA). We have recently updated our Minors Policy, effective May 15th, 2025.

Infants under Two years old

Starting from 15 May 2025, infants under 2 years old are admitted on board, except on cruises starting from 11 nights onwards, for which it is required that the minor is at least 2 years old at the moment of embarkation.

What if I have booked two seven-night cruises? Does the age requirement for infants under two apply? The age requirement does not apply in case the 11 nights (or longer) cruise is the combination of two or more cruises, where the ship returns to its Home Port during the cruise

Children under 18 - 21 YEARS OLD

Are guests under 18 permitted to travel without adult supervision? MSC Cruises does not permit minors to occupy a cabin without the presence of at least one adult. For sailings within the US, guests aged 18-20 can be accommodated in a cabin alone, provided they are traveling with a guest aged 21 or older.

Who is considered an adult? To be considered an adult, passengers must be 18 or 21 years old at the time of embarkation, depending on the itinerary.

Is there an exception? Yes, an exception applies for minors under 18 traveling with one parent or legal guardian, provided the following conditions are met:

• The parent/legal guardian must specifically request at the time of booking that the minors be assigned a cabin without an adult and sign a liability waiver, which must be submitted to the Contact Centre.
• The parent/guardian is traveling with 2 to 5 minors.
• The cabin is occupied by either one minor aged 12 or older, or two minors, with the eldest at least 12 and the youngest at least 8.

No more than two minors may occupy a cabin without an adult.

For MSC Lirica, Musica, and Fantasia class ships:

Parent/guardian and minors must stay in connecting cabins, and the balcony of the minors' cabin will be locked.

For all other MSC ships:

The parent or legal guardian and the minor(s) shall be accommodated in connecting cabins with the minor cabin’s balcony being locked or in interior adjacent cabins**.

The parent or legal guardian shall be required to purchase a bracelet to have access to the cabin occupied by the minor(s) at any time during the cruise.

Can guests under 21 travel alone in the US? Travellers of all nationalities must be at least 21 to travel alone on cruises embarking in the US or travelling to the US. They must have turned 21 by the time they enter a U.S. port. Guests aged under 21 must travel accompanied by their parents or a legal guardian. Otherwise, a signed authorisation letter from the absent parent must be provided when booking, along with the name of a chaperon or a designated individual in charge of the minor

Can guests aged 18-20 stay in a cabin alone? Yes, guests aged 18-20 may stay in a cabin alone if they are traveling with someone aged 21 or older, without any additional requirements.

Will I be advised regarding their their bookings not compliant with the policy? Yes, MSC Cruises will contact guests with confirmed bookings. Guests be offered the following options:

• Free Cruise Move to sailings with ports outside the US.
• Free Cruise Move to another (later) available date (on available sailings at the time of the Cruise Move) if, for this new sailing, the guests will be 21. 
• Or our Standard Cancellation Policy will apply.

What happens if a new booking does not comply with the policy for US guests under 21? The guest will be offered a Free Cruise Move with new pricing or the booking will be cancelled according to the standard cancellation policy.

Spa & Gym Minors Policy

This procedure outlines the guidelines for minors who are wanting to participate in treatments or services offered in the SPA on board.

13 - 17 years are permitted to receive:

• Swedish Massage
• Body Scrubs
• Hands-On Facials
• Lash & Brow Services
• Waxing Services (excluding intimate waxing)
• Hair Services except Colour
• Barbering Services
• Nail Services

12 years and under are permitted to receive:

• Hair Services except Colour
• Nail Services

GYM, GYM Sauna, Fitness Classes and Personal Training Sessions

• From ages 13 years to 15 years, a parent or guardian must complete a GYM waiver and they must accompany the minor when using the GYM/GYM Sauna.
• From ages 16 years to 17 years, a parent or guardian must complete a gym waiver only.
• 12 years and under are not permitted to use the GYM, GYM Sauna, Fitness Classes or Personal Training Sessions.
• 13 - 17 years are permitted to receive: Swedish Massage, Body Scrubs, Hands-On Facials, Lash & Brow Services, Waxing Services (excluding intimate waxing), Hair Services except Colour, Barbering Services, Nail Services.
• 12 years and under are permitted to receive: Hair Services except Colour, Nail Service.

Guidelines

• Minors (17 years and under) must have their parents' consent before receiving treatments. A parent or guardian must accompany the minor to the spa, complete the waiver and then sign the final receipt with no exceptions.
• Ensure all consultation forms are stored as per procedure.
• Minors (13-17 years) receiving massage treatments and body treatments are required to wear their bathing suits during treatments and an adult must be present in the same room.
• Minors 12 years and under must be accompanied by a parent or guardian all times.
• Aromatherapy oils are not to be used on minors. Base oil only.
• Thermal Area usage is permitted to guests 18 years and above.
• Swedish Massage is the only massage that we can offer to minors.

Stay connected throughout your cruise and share every unforgettable moment with friends and family as you explore the world's wonders. Choose from one of our convenient Internet Packages to keep you connected every step of the way.

Share your special moments in real time, stream your favourite shows or browse the web and check your emails whenever you want. Our Internet Packages are tailored to cover the connection and the number of devices you need during your cruise.

Browse Cruise

The "Browse Internet Cruise Package" keeps you connected with friends and family all cruise long. Text on messenger services, browse the web and send emails using your devices. Book online and get up to a 30% discount off the onboard price*.

Includes:

• Unlimited data
• 24 hour access
• Browse the web
• Send and receive emails and images
• Chat on messenger apps (e.g. WhatsApp)

Browse & Stream Cruise Package

The "Browse & Stream Cruise Package" keeps you connected with friends and family all cruise long. Text on messenger services, browse the web and send emails using your devices. Book online and get up to a 30% discount off the onboard price*.

Includes:

• Unlimited data
• 24 hour access
• Browse the web
• Send and receive emails and images
• Chat on messenger apps (e.g. WhatsApp)
• Video chat
• Stream music and videos
• Post video and live stream on social media

Find the perfect Internet package for you.

Az MSC Fun Pass csomag végtelen izgalmat kínál extra kreditekkel a Szórakoztató Zónában, így élvezheti a lélegzetelállító programokat, mint a bowling, a virtuális valóság játékok és a 4D mozik. Tökéletes választás az egész család számára, ez a bérlet garantálja a hosszú órákon át tartó szórakozást.

A szórakozás soha nem ér véget

Akik már hajóztak az MSC Cruises társasággal, tudják, hogy fedélzetünkön soha nincs hiány izgalmas programokból. Az exkluzív élő előadásoktól a tengeren található leglenyűgözőbb vízi parkokig, kihívjuk Önt, hogy mondja ki a „Unatkozom” szavakat egy MSC Cruises nyaralás alatt.

A nyaralás során számos tevékenység és időtöltés ingyenesen elérhető, ugyanakkor vannak lenyűgöző extra programok is. Annak érdekében, hogy a legtöbbet hozza ki ezekből a különleges szórakozási lehetőségekből, megalkottuk az MSC Fun Pass-t.

Hogyan működik a Fun Pass?

Az online vásárolt Fun Pass extra krediteket biztosít a fedélzeten található Szórakoztató Zónában való felhasználásra. A Fun Pass csak egy vendégfiókhoz köthető, de az egész család használhatja. Amint a kreditek elfogynak, az egyes attrakciók költsége a hajóúti számlájára kerül felszámításra.

A Fun Pass megvásárolható a fedélzeten, a Szórakoztató Zónában, vagy a legjobb ár érdekében foglalja le online a hajóút előtt, és élvezze a fedélzeti árakhoz képest 20% kedvezményt.

Fedezze fel a Fun Pass előnyeit, amelyek az Ön hajóján elérhetők.

Reduced Mobility

For guests who primarily use a wheelchair or mobility scooter, we highly recommend reserving an accessible cabin . These cabins are specifically designed with enhanced accessible features, including handrails for support, ramps for easy balcony access, lower shelves for convenient storage, spacious wet-room-style bathrooms, and wider entrance doors for smoother navigation. These thoughtful features are incorporated to cater to the unique needs of individuals with reduced mobility, promoting a more comfortable and independent experience. We require our guests to complete the Accessibility and Medical Requests Form 30 days prior to sailing if an accessible cabin is required.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take on board and use on a cruise ship, and to organize both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

Pregnancy

Guests are required to submit a Accessibility and Medical Requests form no later than 30 days before sailing.

The medical facilities and equipment on board may not be technically adequate to deal with a birth or pregnancy complications. Therefore, for safety reasons, we cannot admit women on board who will have reached or exceeded their twenty-third weeks and six days of pregnancy by the end of the cruise. Regardless of the stage of pregnancy, a doctor's note is required with the following information:

• Passenger's name
• Passenger is fit to travel with no immediate access to specialist obstetric or neonatal care.
• Expected date of delivery must be written: “Confirmed by ultrasound”.
• Pregnancy is low risk.
  

Cabin Facilities

While standard cabins may be suitable for guests with minor mobility impairments or those who do not require a wheelchair to move around the cabin, they are not suitable for guests who rely on a wheelchair as their primary means of mobility. Since availability of reduced mobility cabins are limited, and requests will be accommodated on a first come, first served basis, it is important to request at time of booking. If an accessible cabin is booked by a guest who does not require it, they may at any time be moved to a non-accessible stateroom. If you choose to book a standard cabin, you are acknowledging that you can stand for a brief ime, take steps without a mobility device and can access the bathroom area without additional supports (a shower stool can be requested, if needed). If you use a wheelchair or scooter, it’s essential to verify that your wheelchair meets our size restrictions.

Visual Impairments

Guests are required to submit a Accessibility and Medical Requests form at least 30 days prior to sailing. Guests with visual impairments will find braille signs available at the entrance of the cabin door. Moreover, majority of the onboard elevators' signs are in braille with the addition of the audio call signal on our newest ships. For guests with partial visual impairment, the digital daily programs and menus can be available in large print versions, upon request. Service dogs are welcomed onboard our ships. Please refer to the dedicated information under "Service Dogs".

Will the onboard staff offer assistance to a guest with visual impairments?

While our onboard staff is committed to providing excellent service, it's important to note that they are not specifically trained to provide daily care or assistance with personal tasks such as eating, dressing, or personal hygiene, nor can they offer a 24/7 guiding service. Upon embarkation day, an orientation tour of the ship can be offered upon request together with a meeting with our staff to provide a general overview of the ship’s program and entertainment activities.

Are there signs for passengers with visual disabilities?

All MSC cruise ships are fitted with Braille signage in public areas, in lifts and at the entrance to cabins. There is also a voice system in lifts on Fantasia and Musica class ships that announces the floor in English.

Service Animals

MSC Cruises provides a relief area with mulch but the guest, undertakes to be personally responsible for the custody, nutrition and general care of the animal throughout the period spent on board and for the possible damage caused by their service dog. If the service dog's behavior creates a fundamental alteration or a direct threat to safety, the dog may be denied boarding or removed from the ship along with the owner at the guest's expense. Service dogs are permitted to accompany the person with a disability in all public areas, including dining venues. While in public areas, dogs must be on a leash, harness, or other restraining device. Due to health regulations, service dogs are not permitted in recreational water facilities: pools, whirlpools, spray parks or Spa facilities. If the guest chooses to disembark the ship at a port at which the service dog must remain onboard, the guest must make arrangements to ensure that the dog is cared for. Note that the ship's staff are not available nor trained to care for the dog, nor can the dog be left in the cabin unattended.

For more information click here.

The onboard language is English.

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays. Smoking is forbidden in all indoor areas, with the sole exception of the casinos, during opening hours for Guests who are seated and playing.

Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays.

For safety reasons, and to minimize the serious fire risk posed by smoking in unauthorized areas, the Company reserves the right to levy a fee should passengers be found smoking in non-designated areas of the vessel. Repeatedly smoking in non-smoking areas can ultimately lead to disembarkation.

We remind you that throwing cigarette butts or anything else overboard at sea is strictly prohibited as it may seriously put in danger safety at sea.

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service. That's why we offer several Laundry Service Packages to choose from.

Daytime Attire: Casual wear is recommended for daytime attire. Shorts and T-shirts are permitted.

Evening Wear: A more polished look is recommended for evening wear when dining in the main dining rooms, speciality restaurants and while enjoying the entertainment in the theatre, bars, and lounges. Collared shirts, tailored trousers or shorts, skirts, and dresses are suggested. It is advisable to layer clothing and bring a light jacket or jumper for cooler nights and the ship's air-conditioned public areas.

Gala Night: On Gala Night, dress to impress! Whether that means a tuxedo, suit and tie, an evening gown or cocktail dress, or perhaps it's your very best jeans and polo shirt, your attire should fit your own level of elegance. The only thing required is your smile.

Theme parties: We organise various daytime and evening theme parties on board. You may wish to bring bright, fun clothes for the Sunshine Party and something white for the White Party.

Sports lovers: For sports lovers, gym shoes and tracksuits are must-haves when using our cutting-edge gym and attending yoga and dance courses, where available.

Northern Europe cruises: For cruises sailing towards the Svalbard Islands and Polar areas, please ensure you have adequate polar clothing.

Shore Excursions: For shore excursions, which may include visits to religious sites, we advise that appropriate clothing should be worn (covered knees and shoulders).

Dress Restrictions: Specific restrictions may be enforced by onboard staff members, including restaurant hostesses and management. At no point is swimwear allowed in any formal dining venue for any meal, including breakfast and lunch. Shorts, flip-flops, and tank tops are not allowed for evening wear or Gala Night in the main dining rooms, speciality restaurants, or MSC Yacht Club. T-shirts are not allowed to be worn on Gala Night. Dress code rules that are posted outside the buffet should be followed.