What type of cruising does Avalon Waterways offer and what makes them stand out?

Avalon Waterways offers luxury river cruising on modern Suite Ships across Europe, Southeast Asia, Egypt, and South America. Backed by nearly a century of Swiss heritage through the Globus family of brands (founded 1928), they stand out for their Panorama Suites featuring the widest-opening wall-to-wall, floor-to-ceiling panoramic windows in river cruising, their unique Open-Air Balcony concept, and beds that face the view. They have been recognised as the No. 1 Top-Rated River Cruise Line in Europe.

What destinations does Avalon Waterways sail to and what itinerary lengths are available?

Avalon Waterways offers over 80 itineraries on 13 rivers across 24 countries. Destinations include the Rhine, Danube, Moselle, Seine, Rhone, Saone in Europe, the Douro in Portugal, the Mekong in Southeast Asia, the Nile in Egypt, plus Holland, Belgium, and the Galapagos. Itinerary lengths range from 6-day Danube Symphony cruises to 15-day Grand France and Magnificent Europe voyages, with festive Christmas market sailings also available.

What is included in Avalon Waterways's cruise fare?

Avalon Waterways includes breakfast, lunch, and dinner daily; sparkling wine with breakfast; wine and beer with lunch and dinner; soft drinks throughout the day; an expert Cruise Director; complimentary Wi-Fi; gratuities for the Cruise Director and crew; a daily Happy Hour before dinner; a Club Lounge with 24-hour self-serve beverages; the AvalonGO mobile app; an Adventure Host for active excursions; Avalon Choice excursions (Classic, Active, or Discovery); and a Welcome Back Credit for repeat travellers.

What dining, entertainment, and wellness options are available on Avalon Waterways?

Dining features daily breakfast, lunch, and dinner with complimentary wine, beer, and sparkling wine, plus a daily Happy Hour and 24-hour Club Lounge beverages. The Avalon Adventure Host leads fitness activities and active excursions. Guests enjoy panoramic views from the Sky Deck, and the award-winning Panorama Suites offer Comfort Collection Beds facing floor-to-ceiling windows. Entertainment and enrichment activities are included, with the AvalonGO app providing real-time itinerary information.

What shore excursions does Avalon Waterways offer and are they included in the fare?

Yes, Avalon Waterways includes shore excursions in the fare through their Avalon Choice programme, which lets guests select from Classic (cultural sightseeing), Active (biking, hiking, and fitness-oriented outings), or Discovery (local immersion and hands-on experiences) excursions. An Avalon Adventure Host is available as a guide for fitness activities and active excursions. Avalon has been recognised for Best Shore Excursions in the industry.

Who is Avalon Waterways best suited for?

Avalon Waterways is ideal for travellers seeking a premium river cruise experience with flexibility and choice. It appeals to active travellers, culture enthusiasts, and food and wine lovers alike thanks to the Avalon Choice excursion programme. The line has been recognised as best for both families and solo travellers, and its nearly century-old heritage and inclusive approach make it suitable for a wide range of ages and travel styles.

Does Avalon Waterways have a loyalty program or special promotions?

Avalon Waterways offers a Welcome Back Credit programme where repeat guests earn increasing credit toward future trips the more they travel. As part of the Globus family of brands, they also offer cross-brand loyalty benefits. Guests should check AvalonWaterways.co.uk or contact their travel agent for current seasonal promotions and early booking deals.

Does Avalon Waterways include Wi-Fi, and what is their cancellation policy?

Yes, complimentary Wi-Fi is included on all Avalon Waterways cruises. Gratuities for the Cruise Director and crew are also included in the fare. Cancellation policies and full terms and conditions are outlined in the brochure; guests should consult AvalonWaterways.co.uk or their travel agent for specific cancellation deadlines and penalties.

亚法隆西贡号 — 艾凡隆河轮

自从首次在湄公河上启航以来，Avalon Saigon 因提供亲密的巡航体验而受到赞誉，成为 Avalon 获奖的套房船队的一部分。被 TravelAge West 评选为“最佳新河流巡航船”，Saigon 以最多仅36位客人航行，提供您期待的所有现代设施，同时融入东南亚独特的特色和魅力。Avalon Saigon 设计为能轻松进入其他邮轮无法到达的区域，却与运载双倍于我们仅36位客人的船只一样宽长。从胡志明市无缝航行至金边（或反之），Saigon 消除了与其他河流邮轮行程相关的数小时的巴士旅行时间。Avalon Saigon 套房船融合了适合越南和柬埔寨体验的经典殖民魅力，并具备您期待的现代设施。每间全景套房拥有245平方英尺的生活空间，配备从墙到墙、从地板到天花板的全景窗户，创造出河流巡航中唯一的露天阳台。拥有面向窗户的奢华床，您不会错过湄公河的迷人景色。您还会发现船上有充足的活动空间，让您不会感到拥挤。从空调的 Panorama Lounge 到露天的观景休息室，您会发现许多座位和舒适的放松空间。由于休息室位于船的前部，无论您坐在哪里，您都能享有良好的前方视野。我们的船员从始至终体现了 Avalon 的“您优先”精神。从接待人员和酒保到服务生和客房服务员，您将体验到精致的服务，并享受 Avalon 所带来的轻松奢华。

舱房特色： - 舒适系列床铺 - 埃及超长绒棉床单 - 软硬枕头 - 床铺配置选择 - 每晚铺床服务 - 带阅读灯的床头桌 - 14英尺墙到墙的全景窗户，可打开形成大型开放式阳台 - 大型私人浴室，配有玻璃门的全淋浴、吹风机和优质L'Occitane浴室用品 - 宽敞的衣柜，带有充足的储物架 - 床下行李存放方便 - 闹钟 - 带镜子的写字台/梳妆台和舒适椅子 - 室内电话 - 浴袍和拖鞋 - 免费过滤水 - 房间保险箱 - 独立气候控制 - 一张特大床或两张单人床 - USB接口

With Avalon, every dining experience brings your destination to life. They start with fresh, quality ingredients and delectable recipes that are crafted by their culinary experts. Try authentic dishes from Vietnam and Cambodia — or more familiar Western alternatives.

用餐室菜单以东南亚美食与当地特色为主，应季而制，采用新鲜在地食材，亦备西方经典菜肴。早午餐采自助式，四道式晚餐搭配免费葡萄酒、啤酒与软饮。

With Avalon, the onboard ship experience is as lively and captivating as your time on shore! Get behind the scenes as you tour the Galley and Bridge and join new friends for special events or movie nights.

Complimentary tea, coffee, soft drinks, local beer/spirits are offered on board throughout the day.

**全景酒廊** 为了享受轻松的休闲时光和交流，客人可以造访全景酒廊，这里拥有从地板到天花板的全景窗户，提供惊人的景色。全景酒廊是船上的娱乐场所，配备时尚的家具、全方位服务的酒吧和自助饮料站。客人在这里可以欣赏到当地表演者的现场晚间秀，包括舞者和音乐家。根据亚法隆西贡号在湄公河沿途访问的港口，全景酒廊还会举办与柬埔寨和越南文化及历史相关的讲座和多媒体展示，由当地讲者主讲。酒廊的其他娱乐选项包括下午茶服务、鸡尾酒时光和电影之夜。

在顶层甲板上，有一个开放式的观景酒廊，配备遮阳系统和高级休闲椅，让客人可以手握饮品，享受绝佳的美景。

舱上的礼品店为客人提供购买柬埔寨和越南手工纪念品、传统服饰、时尚配饰、特殊场合礼物和珠宝的机会。

THE MEKONG EXPERIENCE

A journey with Avalon Waterways® along the mighty Mekong River reveals a course of history, mystery, and magical beauty through Vietnam and Cambodia. Avalon cruisers are treated to a fantastic fusion of distinctive sights, ancient wonders, and colourful cultures, while winding through the breathtaking riverscapes and landscapes of Southeast Asia. And because bigger isn’t always better where river cruise ships are concerned, our Avalon Suite ShipSM; on the Mekong delivers an intimate experience with unmatched personalized service aboard the award-winning Avalon SaigonSM. Carrying a maximum of just 36 guests, the Avalon SaigonSM brings you closer to the must-see sights, fascinating stories, and friendly people in each destination. All the while, you'll enjoy Avalon’s signature relaxed luxury on board. Plus, the Avalon SaigonSM is one of the few Mekong river cruise ships sailing between Ho Chi Minh City and Phnom Penh, eliminating the need for hours of motorcoach travel time -- meaning more cruising time for you!

**东南亚的神奇湄公河** 用湄公河上充满活力的色彩来描绘你的世界，这条河流编织出从沙巴的高地到壮观的下龙湾的繁忙城市和惊艳景点的挂毯。沉浸于越南与柬埔寨沿着「水之母」的日常生活优雅传统中，这里的人们和风景描绘出如同吴哥窟那般神秘的魔幻画面。这是搭乘艾凡隆河轮的迷人西贡号套房船SM;的升华之旅。

Fit for All.

Saying hello to adventure doesn’t mean you have to say goodbye to your healthy habits and restorative rituals. From heart-healthy menu options and heart-pumping activities–from mindful yoga moves to more bikes to explore on shore and innovative ways to work out in our refreshed onboard fitness center, Avalon makes it easy to remain a picture of health amidst the most beautiful scenery in the world.

在下层甲板，客人可以在小巧但设备齐全的健身中心保持身体健康，释放压力。

在顶层甲板上，客人还可以使用宁静的水疗疗程室，由专业按摩师管理。疗程范围从按摩到身体包裹，仅接受预约。

**无障碍设施** 艾凡隆河轮努力满足身心障碍及行动不便旅客的特殊需求，但若无法做到，则不承担责任。由于在许多情况下我们无法为旅客提供个别协助，且我们的大部分交通服务并未配备轮椅坡道，因此建议您查看我们的条款与条件以获取详细信息，并联系我们以了解更多。

**特殊饮食需求** 我们知道有些旅客可能有特定的饮食要求。不幸的是，我们无法保证在我们的假期中满足所有饮食需求。我们会尽力满足您的要求，但我们的船只、酒店和餐厅可能无法处理特定的饮食需求。饮食要求应在预订时告知，并请您在登船时与您的酒店经理讨论这些需求。

**年龄限制** 艾凡隆河轮多年发现，邮轮假期并不适合年幼的孩子。因此，他们不接受8岁以下儿童的预订，并且船上没有为儿童提供特殊安排或活动。

您的舒适是我们的首要考量。船上及岸上的着装规范为休闲风格。请携带舒适的步行鞋以便观光。晚餐服装为休闲—男士可穿开领衬衫和长裤；女士则可选择长裤、裙子或连衣裙。如果您愿意，也可以穿外套和领带。在欧洲的欢迎晚宴和告别晚宴为正式晚餐，但不需过于正式。在湄公河、亚马逊河和加拉帕戈群岛，由于气候温暖潮湿，不建议穿着正式服装，包括外套和领带。

**可持续旅行** 艾凡隆致力于最小化对环境的影响，并减少对非可再生资源的依赖。在这项努力中，我们已实施政策以支持这一使命，并小心翼翼地将我们的产品与这一使命及我们的价值观相结合。我们承诺遵守所有相关的法律和/或法规。艾凡隆遵循「只留下脚印，只带走照片」的政策。我们的员工和主要服务提供者努力确保不会移除任何自然或文化文物或材料，以确保每个环境在我们的访问前后看起来和运作相同。我们的邮轮导游会教育乘客遵循我们的「不造成伤害」行为准则，以确保乘客的遵守。

所有舱房均配备空调与暖气。所有船只的舱房内均设有独立控制装置。

洗衣服务在船上提供，收取适度的费用。请在您的舱房内查看价格表。船上无法提供干洗服务。出于安全考虑，我们要求乘客不要在舱房内熨烫衣物，因为这会造成安全隐患。船上的洗衣服务将为您的衣物进行熨烫，需支付额外费用。加拉帕戈斯群岛不提供洗衣服务。

所有艾凡隆河轮在欧洲的船只均提供免费Wi-Fi。在湄公河上，免费Wi-Fi可在全景酒廊使用。由于您将航行于偏远地区，信号并不总是可靠。要访问船上的Wi-Fi网络，您将在接待处获得一个PIN码，以便在您的笔记本电脑、平板电脑或移动设备上使用。在亚马逊或加拉帕戈斯上无法使用Wi-Fi。

医疗服务由于靠近陆地，岸上医疗服务可以迅速呼叫。在亚马逊和加拉帕戈斯的船上，配备有急救训练的工作人员。

所有船只的内部均为禁烟区。吸烟仅限于每艘船指定的户外区域。

小费仅包含您的邮轮总监和船员，并不包括当地主持人、当地导游和司机。对于埃及航程，请注意邮轮总监、船员、当地主持人、当地导游或司机的小费不包含在内。