What type of cruising does Avalon Waterways offer and what makes them stand out?

Avalon Waterways offers luxury river cruising on modern Suite Ships across Europe, Southeast Asia, Egypt, and South America. Backed by nearly a century of Swiss heritage through the Globus family of brands (founded 1928), they stand out for their Panorama Suites featuring the widest-opening wall-to-wall, floor-to-ceiling panoramic windows in river cruising, their unique Open-Air Balcony concept, and beds that face the view. They have been recognised as the No. 1 Top-Rated River Cruise Line in Europe.

What destinations does Avalon Waterways sail to and what itinerary lengths are available?

Avalon Waterways offers over 80 itineraries on 13 rivers across 24 countries. Destinations include the Rhine, Danube, Moselle, Seine, Rhone, Saone in Europe, the Douro in Portugal, the Mekong in Southeast Asia, the Nile in Egypt, plus Holland, Belgium, and the Galapagos. Itinerary lengths range from 6-day Danube Symphony cruises to 15-day Grand France and Magnificent Europe voyages, with festive Christmas market sailings also available.

What is included in Avalon Waterways's cruise fare?

Avalon Waterways includes breakfast, lunch, and dinner daily; sparkling wine with breakfast; wine and beer with lunch and dinner; soft drinks throughout the day; an expert Cruise Director; complimentary Wi-Fi; gratuities for the Cruise Director and crew; a daily Happy Hour before dinner; a Club Lounge with 24-hour self-serve beverages; the AvalonGO mobile app; an Adventure Host for active excursions; Avalon Choice excursions (Classic, Active, or Discovery); and a Welcome Back Credit for repeat travellers.

What dining, entertainment, and wellness options are available on Avalon Waterways?

Dining features daily breakfast, lunch, and dinner with complimentary wine, beer, and sparkling wine, plus a daily Happy Hour and 24-hour Club Lounge beverages. The Avalon Adventure Host leads fitness activities and active excursions. Guests enjoy panoramic views from the Sky Deck, and the award-winning Panorama Suites offer Comfort Collection Beds facing floor-to-ceiling windows. Entertainment and enrichment activities are included, with the AvalonGO app providing real-time itinerary information.

What shore excursions does Avalon Waterways offer and are they included in the fare?

Yes, Avalon Waterways includes shore excursions in the fare through their Avalon Choice programme, which lets guests select from Classic (cultural sightseeing), Active (biking, hiking, and fitness-oriented outings), or Discovery (local immersion and hands-on experiences) excursions. An Avalon Adventure Host is available as a guide for fitness activities and active excursions. Avalon has been recognised for Best Shore Excursions in the industry.

Who is Avalon Waterways best suited for?

Avalon Waterways is ideal for travellers seeking a premium river cruise experience with flexibility and choice. It appeals to active travellers, culture enthusiasts, and food and wine lovers alike thanks to the Avalon Choice excursion programme. The line has been recognised as best for both families and solo travellers, and its nearly century-old heritage and inclusive approach make it suitable for a wide range of ages and travel styles.

Does Avalon Waterways have a loyalty program or special promotions?

Avalon Waterways offers a Welcome Back Credit programme where repeat guests earn increasing credit toward future trips the more they travel. As part of the Globus family of brands, they also offer cross-brand loyalty benefits. Guests should check AvalonWaterways.co.uk or contact their travel agent for current seasonal promotions and early booking deals.

Does Avalon Waterways include Wi-Fi, and what is their cancellation policy?

Yes, complimentary Wi-Fi is included on all Avalon Waterways cruises. Gratuities for the Cruise Director and crew are also included in the fare. Cancellation policies and full terms and conditions are outlined in the brochure; guests should consult AvalonWaterways.co.uk or their travel agent for specific cancellation deadlines and penalties.

亞法隆西貢號 — 艾凡隆河輪

自從首次在湄公河上啟航以來，Avalon Saigon 因提供親密的巡航體驗而受到讚譽，成為 Avalon 獲獎的套房船隊的一部分。被 TravelAge West 評選為「最佳新河流巡航船」，Saigon 以最多僅36位客人航行，提供您期待的所有現代設施，同時融入東南亞獨特的特色和魅力。Avalon Saigon 設計為能輕鬆進入其他郵輪無法到達的區域，卻與運載雙倍於我們僅36位客人的船隻一樣寬長。從胡志明市無縫航行至金邊（或反之），Saigon 消除了與其他河流郵輪行程相關的數小時的巴士旅行時間。Avalon Saigon 套房船融合了適合越南和柬埔寨體驗的經典殖民魅力，並具備您期待的現代設施。每間全景套房擁有245平方英尺的生活空間，配備從牆到牆、從地板到天花板的全景窗戶，創造出河流巡航中唯一的露天陽台。擁有面向窗戶的奢華床，您不會錯過湄公河的迷人景色。您還會發現船上有充足的活動空間，讓您不會感到擁擠。從空調的 Panorama Lounge 到露天的觀景休息室，您會發現許多座位和舒適的放鬆空間。由於休息室位於船的前部，無論您坐在哪裡，您都能享有良好的前方視野。我們的船員從始至終體現了 Avalon 的「您優先」精神。從接待人員和酒保到服務生和客房服務員，您將體驗到精緻的服務，並享受 Avalon 所帶來的輕鬆奢華。

客艙特色： - 舒適系列床具 - 埃及超梳棉床單 - 柔軟與堅固的枕頭 - 床型配置選擇 - 每晚翻床服務 - 床頭桌配有閱讀燈 - 14英尺的全景窗戶，打開後可形成大型露天陽台 - 寬敞的私人浴室，配有玻璃門全淋浴、吹風機及高級L'Occitane浴室用品 - 寬敞的衣櫃，配有充足的儲物架 - 床下行李存放方便 - 鬧鐘 - 寫字桌/梳妝台，配有鏡子和舒適椅子 - 室內電話 - 浴袍和拖鞋 - 免費過濾水 - 房內保險箱 - 個別氣候控制 - 一張特大床或兩張單人床 - USB接口

With Avalon, every dining experience brings your destination to life. They start with fresh, quality ingredients and delectable recipes that are crafted by their culinary experts. Try authentic dishes from Vietnam and Cambodia — or more familiar Western alternatives.

用餐室菜單以東南亞美食與當地特色為主，應季而製，採用新鮮在地食材，亦備西方經典菜餚。早午餐採自助式，四道式晚餐搭配免費葡萄酒、啤酒與軟飲。

With Avalon, the onboard ship experience is as lively and captivating as your time on shore! Get behind the scenes as you tour the Galley and Bridge and join new friends for special events or movie nights.

Complimentary tea, coffee, soft drinks, local beer/spirits are offered on board throughout the day.

**全景酒廊** 為了享受輕鬆的休閒時光和交流，客人可以造訪全景酒廊，這裡擁有從地板到天花板的全景窗戶，提供驚人的景色。全景酒廊是船上的娛樂場所，配備時尚的家具、全方位服務的酒吧和自助飲料站。客人在這裡可以欣賞到當地表演者的現場晚間秀，包括舞者和音樂家。根據亞法隆西貢號在湄公河沿途訪問的港口，全景酒廊還會舉辦與柬埔寨和越南文化及歷史相關的講座和多媒體展示，由當地講者主講。酒廊的其他娛樂選項包括下午茶服務、雞尾酒時光和電影之夜。

在頂層甲板上，有一個開放式的觀景酒廊，配備遮陽系統和高級休閒椅，讓客人可以手握飲品，享受絕佳的美景。

艙上的禮品店為客人提供購買柬埔寨和越南手工紀念品、傳統服飾、時尚配飾、特殊場合禮物和珠寶的機會。

THE MEKONG EXPERIENCE

A journey with Avalon Waterways® along the mighty Mekong River reveals a course of history, mystery, and magical beauty through Vietnam and Cambodia. Avalon cruisers are treated to a fantastic fusion of distinctive sights, ancient wonders, and colourful cultures, while winding through the breathtaking riverscapes and landscapes of Southeast Asia. And because bigger isn’t always better where river cruise ships are concerned, our Avalon Suite ShipSM; on the Mekong delivers an intimate experience with unmatched personalized service aboard the award-winning Avalon SaigonSM. Carrying a maximum of just 36 guests, the Avalon SaigonSM brings you closer to the must-see sights, fascinating stories, and friendly people in each destination. All the while, you'll enjoy Avalon’s signature relaxed luxury on board. Plus, the Avalon SaigonSM is one of the few Mekong river cruise ships sailing between Ho Chi Minh City and Phnom Penh, eliminating the need for hours of motorcoach travel time -- meaning more cruising time for you!

**東南亞的神奇湄公河** 用湄公河上充滿活力的色彩來描繪你的世界，這條河流編織出從沙巴的高地到壯觀的下龍灣的繁忙城市和驚豔景點的掛毯。沉浸於越南與柬埔寨沿著「水之母」的日常生活優雅傳統中，這裡的人們和風景描繪出如同吳哥窟那般神秘的魔幻畫面。這是搭乘艾凡隆河輪的迷人西貢號套房船SM;的升華之旅。

Fit for All.

Saying hello to adventure doesn’t mean you have to say goodbye to your healthy habits and restorative rituals. From heart-healthy menu options and heart-pumping activities–from mindful yoga moves to more bikes to explore on shore and innovative ways to work out in our refreshed onboard fitness center, Avalon makes it easy to remain a picture of health amidst the most beautiful scenery in the world.

在下層甲板，客人可以在小巧但設備齊全的健身中心保持身體健康，釋放壓力。

在頂層甲板上，客人還可以使用寧靜的水療療程室，由專業按摩師管理。療程範圍從按摩到身體包裹，僅接受預約。

**無障礙設施** 艾凡隆河輪努力滿足身心障礙及行動不便旅客的特殊需求，但若無法做到，則不承擔責任。由於在許多情況下我們無法為旅客提供個別協助，且我們的大部分交通服務並未配備輪椅坡道，因此建議您查看我們的條款與條件以獲取詳細資訊，並聯繫我們以了解更多。

**特殊飲食需求** 我們知道有些旅客可能有特定的飲食要求。不幸的是，我們無法保證在我們的假期中滿足所有飲食需求。我們會盡力滿足您的要求，但我們的船隻、酒店和餐廳可能無法處理特定的飲食需求。飲食要求應在預訂時告知，並請您在登船時與您的酒店經理討論這些需求。

**年齡限制** 艾凡隆河輪多年來發現，郵輪假期並不適合年幼的孩子。因此，他們不接受8歲以下兒童的預訂，並且船上沒有為兒童提供特殊安排或活動。

您的舒適是我們的首要考量。船上及岸上的服裝規範為休閒風格。請攜帶舒適的步行鞋以便觀光。晚餐服裝為休閒—男士可穿開領襯衫和長褲；女士則可選擇長褲、裙子或洋裝。如果您願意，也可以穿外套和領帶。在歐洲的歡迎晚宴和告別晚宴為正式晚餐，但不需過於正式。在湄公河、亞馬遜河和加拉巴哥群島，由於氣候溫暖潮濕，不建議穿著正式服裝，包括外套和領帶。

**永續旅行** 艾凡隆致力於最小化對環境的影響，並減少對非可再生資源的依賴。在這項努力中，我們已實施政策以支持這一使命，並小心翼翼地將我們的產品與這一使命及我們的價值觀相結合。我們承諾遵守所有相關的法律和/或法規。艾凡隆遵循「只留下腳印，只帶走照片」的政策。我們的員工和主要服務提供者努力確保不會移除任何自然或文化文物或材料，以確保每個環境在我們的訪問前後看起來和運作相同。我們的郵輪導遊會教育乘客遵循我們的「不造成傷害」行為準則，以確保乘客的遵守。

所有艙房均配備空調與暖氣。所有船隻的艙房內均設有獨立控制裝置。

洗衣服務在船上提供，收取適度的費用。請在您的艙房內查看價格表。船上無法提供乾洗服務。出於安全考量，我們要求乘客不要在艙房內熨燙衣物，因為這會造成安全隱患。船上的洗衣服務將為您的衣物進行熨燙，需支付額外費用。加拉帕戈斯群島不提供洗衣服務。

所有艾凡隆河輪在歐洲的船隻均提供免費Wi-Fi。在湄公河上，免費Wi-Fi可在全景酒廊使用。由於您將航行於偏遠地區，信號並不總是可靠。要訪問船上的Wi-Fi網絡，您將在接待處獲得一個PIN碼，以便在您的筆記本電腦、平板電腦或移動設備上使用。在亞馬遜或加拉巴哥群島上無法使用Wi-Fi。

醫療服務由於靠近陸地，岸上醫療服務可以迅速呼叫。在亞馬遜和加拉帕戈斯的船上，配備有急救訓練的工作人員。

所有船隻的內部均為禁煙區。吸煙僅限於每艘船指定的戶外區域。

小費僅包含您的郵輪總監和船員，並不包括當地主持人、當地導遊和司機。對於埃及航程，請注意郵輪總監、船員、當地主持人、當地導遊或司機的小費不包含在內。