MS EUROPA 2

The younger sister of the Sansibar on Sylt sees much more of the world: the view from the open-air bar over the sea and the parties on the dance floor to DJ sounds are unforgettable. And for a late breakfast and small dishes in the afternoon and evening, it is also the top location.

With its incomparable panorama, the Belvedere is a cozy place to linger. But above all, it is an atmospheric lounge where readings and concerts also take place.

The piano bar follows the tradition of bars in classic grand hotels: you can reflect on the day with a first-class drink and pleasantly understated music from the Steinway grand piano. You can also enjoy a sea view that probably no other hotel in the world can offer.

With its cosy bar and lounge area and small stage, Club 2 adapts to the theme of the itinerary and is constantly reinventing itself with its colour and lighting concept. Let the day end with exquisite drinks and small snacks, in keeping with the destination, and be inspired by the diverse entertainment programme.

The perfect setting for the perfect drink, nothing more and nothing less. In a classic, stylish ambience with club chairs and precious woods. With Cuban specialties from the humidor. 

• Multifaceted shows.
• Performances with numerous guest stars, soloists, entertainers and acrobats.
• Concerts from classical music to pop.
• Vaudeville highlights.
• State-of-the-art stage technology with LED screen.

art2sea

Look forward to an inspiring journey into the world of art - art2sea welcomes important artists, gallery owners, art experts or curators from major museums. In cooperation with renowned experts, fascinating insights into the international art world are created. Exclusive exhibition, gallery and museum visits offer you a look behind the scenes.

Art on the High Seas

A walk through the bright corridors of the EUROPA 2 is as inspiring as a day in a museum of contemporary art. More than 890 original paintings and exhibits, photographs and sculptures - from Damien Hirst to Gerhard Richter - accompany the ship and its guests around the world. This collection is complemented by changing exhibitions and lectures by artists on various art historical topics. 

In the pool or at the bar next to it – where does the perfect refreshment await? The relaxed meeting point on the pool deck serves snacks for breakfast and lunch, legendary waffles in the afternoon, fresh juices and coffee specialties. It offers a casual atmosphere until the evening.

Instead of in large concert halls, you can experience your star acoustically and up close - the concerts in the EUROPA 2 theatre thus have an almost private touch. Enjoy exclusive encounters with outstanding musicians.

Energy for Body and Soul

Treat your body and soul to a break. The EUROPA 2 offers you maximum space to breathe and let go in the OCEAN SPA. It is the perfect place to find yourself.

• Sauna area with herbal sauna, deep ocean sauna, Finnish sauna, steam bath, ice fountain
• Personal spa* with sauna, private whirlpool, massage beds and relaxation options
• Tepidarium and relaxation area with loungers
• whirlpool
• Diverse range of massages* with innovative and classic wellness treatments such as Shiatsu, Hot Stone, Ayurveda and lymphatic drainage as well as Thalasso treatments*
• Hairdresser* and beauty treatments* e.g. soothing facial treatments from the pure line of VINOBLE COSMETICS  

Workouts and Personal trainers

Relaxed or dynamic, focused or holistic, classic or innovative: what type of fitness are you? The possibilities for being physically active on the EUROPA 2 are varied: intensive workouts, high-end fitness equipment and tailor-made fitness concepts with a personal trainer* accompany you on your personal path.

• 210 m² fitness with the latest equipment from Technogym
• Extensive range of indoor and outdoor sports courses
• Targeted training with a personal trainer*: comprehensive fitness check, systematic training and detailed nutrition plans
• Sports hosts professionally explain equipment and exercises, give new ideas for your training success and small motivational boosts
• golf simulators* and fitting station*

Head to the most beautiful golf courses in the world with the EUROPA 2 and benefit from the insider knowledge and skills of experienced PGA golf professionals. And if you want to hone your perfect swing while on the high seas and miles away from the next green, two state-of-the-art golf simulators are at your disposal.

Across the oceans directly to the tee

Enjoy the many amenities of our exceptional ships at sea, and discover the most attractive destinations on earth on land - combined with your favorite sport. This is a matter of course on golf cruises with the EUROPA and EUROPA 2. On dream trips across the wide seas, you will visit the most attractive golf courses in the world.

Our GOLF & CRUISE PACKAGE

• welcome cocktail
• First-class support from experienced PGA golf professionals on board and on land
• Golf-related services including luggage service, shoe cleaning and cleaning of golf clubs
• Individual training on the video analyzer
• Warm-up on the driving range including balls (if time permits)
• Green fees and trolleys (e-trolleys and e-carts subject to availability)
• Transfers to and from the golf course with German or English-speaking tour guide
• typical halfway snack
• One special rating per trip
• Exclusive dinner together with the PGA golf professional
• Lectures and personal tips from PGA golf professionals
• golf gift set

The sea can be experienced particularly intensively on the spacious teak pool deck. Impressive focal point is the long pool that invites guests to calmly swim their lengths or exercise with gentle aqua-fitness. Here, at the heart of the EUROPA 2, there is plenty of room for each individual guest to let his thoughts wander and simply do nothing. Comfortable sun lounges are available for every guest to enjoy either the sun or shade – both in pleasant airy as well as sheltered areas.

A journey to find your inner balance

Experience innovative training and relaxation in perfect harmony: IN2BALANCE combines relaxation techniques from the Far East, burn-out prevention exercises, nutritional advice and interval training to create a restorative, holistic course.

For children from the age of 2, there are qualified childcare specialists who organise both special children’s events on board as well as children’s and teens’ excursions. The supervision times for children from 4 years and up are usually from 9.00 to 17.00 hrs and from 18.30 to 22.00 hrs. The supervision times for adolescents from 11 years and up are usually from 9.00 to 17.00 hrs and from 18.30 to 21.00 hrs. During this time, games, sports and creative programmes will be offered. The Kids' Club and Teens' Club provide rooms for supervised playing and are partly accessible outside of the supervision times. Their equipment is appropriate for the age group concerned.

The childcare service in the Knopf Club for children between the ages of 2 and 3 is available for a fee of EUR 65 (USD 80/GBP 60) per day and is available during the following supervision times: from 9.00 to 17.00 hrs and, as part of our sleeping supervision service, from 18.30 to 22.00 hrs. Registration for the Knopf Club is required before commencement of the cruise.

On days at sea, we offer a childcare late-risers service for parents who wish to enjoy a lie-in. In this case, children from 2 years and up are collected from the suite and taken for a group breakfast in one of the restaurants. In addition, on family cruises we also offer special shore activities for children and teens (subject to a charge). We will also be happy to provide an evening babysitter via our chief nanny (subject to availability and for a fee). Please note that the pool is not supervised on board. Guests use the pool at their own risk.

If you have any health problems, you can use a modern ship's hospital on board our ships, which is run by an experienced ship's doctor. Please note the consultation hours posted on board.

A basic supply of medication is available on board. We ask our guests to bring their necessary medication with them in sufficient quantities.

Treatment on the ship is equivalent to a visit to the doctor abroad (flag state Malta). German fee guidelines and German health insurance do not apply on board. We therefore recommend taking out private foreign travel health insurance. Payment is made via the on-board account; billing via insurance card is not possible.

On this ship there are two barrier-free penthouse suites (category 13, deck 8, suites 811 and 813, living space 42 m² each, veranda 10 m²).

Please note our information on "barrier-free travel" in advance (see previous point).

Please submit the forms "own wheelchair" and "Information and requirements for barrier-free travel" (see previous point) with your travel registration to ensure a smooth process.

You can send us the forms by email, fax or post:

Hapag-Lloyd Cruises,

a company of TUI Cruises GmbH

Heidenkampsweg 58

20097 Hamburg

Telephone +49 40 307030 - 70

Fax +49 40 307031 - 70

E-Mail verkaufsteam(at)hl-cruises.com

Please also note our information under the point "arrival and departure".

If you are bringing a rollator with you, please inform us in advance on the above details. There are no additional costs for you. On flights, the rollator is considered hand luggage.

Unfortunately, we are unable to provide transport in the Zodiac for guests who are dependent on a wheelchair. Disembarkation in tender boats (when the ship is at anchor) is also dependent on the weather conditions and cannot always be guaranteed. To ensure that you have a relaxing trip that runs smoothly, please let us know the type of mobility restriction you have before booking and clarify with us whether we can meet your individual needs.

Please note that participation in land activities and disembarkation with Zodiacs (weather permitting) may prove impossible for guests with physical disabilities. We reserve the right to make participation in group activities dependent on the ability to complete the entire activity without any problems and without external assistance. To ensure that you have a relaxing trip that runs smoothly, please inform us of the nature of your mobility impairment before booking and clarify with us whether we can meet your individual needs.

If you suffer from allergies or have special dietary requirements, please let us know in advance so that we can pass this information on to the relevant people.

Hapag-Lloyd Cruises,

a TUI Cruises GmbH company

Heidenkampsweg 58

20097 Hamburg

Germany

Phone +49 40 307030 - 70

Fax +49 40 307031 - 70

Email [email protected]

On board

There is no set dress code on board the EUROPA 2 during the day. In the evening, however, gentlemen visiting the restaurants on Deck 4 and the Sushi Restaurant Sakura should wear smart casual attire – namely, a long-sleeved shirt, a jacket or a summer suit; short trousers and T-shirts of any kind are not permitted. A tie is not required. In the Yacht Club Restaurant, it is not necessary to wear a jacket in the evening.

Ashore

For excursions or private trips ashore, clothing should be particularly comfortable and practical as well as suited to the route you will travel. Sturdy footwear is recommended and flat shoes are indispensable when on board the ship and ashore. For Zodiac excursions, especially in colder regions, we recommend that you wear waterproof clothing to keep you dry.

The private use of drones is not permitted on board our cruise ships. This applies during the cruise and during lay times in port, as well as at landing points in remote regions. In polar regions, Hapag-Lloyd Cruises places great value on respecting international agreements to protect sensitive natural environments and the animal kingdom in particular. In other regions of the world, approval for the use of drones ashore must be made by the passengers individually and without any intervention by Hapag-Lloyd Cruises. As well as a drone licence, which users must acquire in their country of origin, the relevant approval must be available for presentation at all times. Please take these instructions seriously, since passengers who are in breach of these regulations and licensing requirements will be liable to prosecution.

The EUROPA 2 is equipped with a satellite communications system. Provided the connection to the news satellite is available locally, you can make direct telephone calls to any destination worldwide. Please be aware that a charge is incurred immediately upon dialling a telephone number.

In the interest of all guests, we kindly ask you not to make calls on mobile phones in the restaurants.

If somebody from back home wishes to call you aboard the ship, the satellite communications system also allows for a direct telephone connection on board. Phone no. of the EUROPA 2: 00870 773233732

Please note that the caller will be charged as soon as he or she dials the telephone or fax number of the EUROPA 2. The caller can enquire with his telephone provider about the precise fees for a satellite phone call or fax; these are beyond the influence of Hapag-Lloyd Cruises.

The EUROPA 2 is GSM enabled by WMS. WMS is a provider of onboard connectivity for cruise ships and planes. This system enables you to use your personal mobile phone or smartphone at sea in areas where your mobile provider cannot generally guarantee connectivity. The system is normally available outside the 12-mile zone. Within the EU, the WMS system will be activated as soon as we are two miles away from the coast.

Via the guest portal, you have a direct Internet access. In addition, the whole ship is equipped with Wi-Fi hotspots via which you can access the Internet using a laptop or the tablet available in your suite. Internet use is free of charge for one hour per guest per day.

Stay in touch with your loved ones!

The ships in the Hapag-Lloyd Cruises fleet are all equipped with the modern STARLINK satellite system, which provides you with a fast Internet connection on the high seas. This service is available to our guests free of charge for 60 minutes every day. You can use this time to write to your friends and family back home and share your latest pictures or surf the Internet. If you need more than an hour to tell all your stories, you are welcome to remain online for a surcharge.

Fees

• One hour means the total duration of Internet use (60 minutes), regardless of how often you log in and log out. For example, you can divide this hour into three sessions of 20 minutes.
• Time that is unused on one day cannot be carried over to the next day. Unused credit will expire at the end of a calendar day at 0.00 hrs (ship’s time).
• For additional use of the Internet in excess of the free 60 minutes attractive Internet packages with different data volumes are available.
• On board our fleet you can book the following data packages in addition:
  - Data package S: 1 GB: € 19
  - Data package M: 5 GB: € 69
  - Data package L: 10 GB: € 119
  - Data package XL: 25 GB: € 225
  - Social Media package: € 5 for 24 hours (valid for Facebook, WhatsApp (without telephony), X and Instagram).
• The following guests enjoy free and unlimited Internet access:
• MS EUROPA: guests staying in Spa Suites, Penthouse Deluxe Suites and Penthouse Grand Suites
• MS EUROPA 2: guests staying in Grand Penthouse and Owner Suites
• Expedition Cruises: guests staying in Grand Suites
• Use of the private ship email account is free 24 hours a day.
• Each guest can have a maximum of two devices online at the same time.

Technical information

• The transmission speed may fluctuate depending on the ship’s position.
• Email, Internet and telephone connectivity depends on satellites and cannot always be guaranteed due to the weather and the ship’s position, in particular in extremely northerly and southerly cruising areas. In extreme regions, such as the Arctic and Antarctica, the Internet, email and telephone service may not be available on a daily basis due to satellite positioning.
• Data-intensive services (such as Skype), streaming services (e.g. Netflix, Amazon Prime, YouTube), file-sharing platforms and download libraries (e.g. iTunes) cannot be used for technical reasons. 

The EUROPA 2 has a laundry, dry-cleaning and ironing service (at a surcharge). In the Owner Suites, Grand Penthouse Suites, Grand Ocean Suites and Penthouse Suites, an ironing service is included in the cruise price.

A photographer is on board on every cruise to take pictures during the cruise and on shore. Upon request, they will also print your own photos on photographic paper or burn your digital photos on to a CD (for a fee). In addition there is usually a video producer on board who will record your cruise for you on film. Photos and the film can be purchased.Regen- und Sonnenschirme stehen Ihnen bei Bedarf leihweise zur Verfügung.

Smoking is not permitted in any of the suites. Smoking is permitted on the veranda. Please use the ashtrays provided in all public areas where smoking is permitted.

• Smoking area of the outdoor area of the Sansibar (interior area of the Sansibar is non-smoking)
• Cigars, cigarillos and pipes may only be smoked in the Collins and in the outside area on the starboard side of the Sansibar
• All external decks, with the exception of the magrodome area and the outer terrace of the Yacht Club Restaurant, are smoking zones

A range of cigarette brands is available for you to purchase on board our ships. Depending on the cruising area, these may also be offered duty free.

On board our expedition ships HANSEATIC nature, HANSEATIC inspiration & HANSEATIC spirit, you will find a small selection of cigars.

In the Havana Bar on the EUROPA and in the Collins on the EUROPA 2, you will find a large selection of tobacco products.

The on-board languages are German and English.

Expectant mothers who are or will be less than 24 weeks pregnant at the time of embarkation must produce a certificate from an appropriate medical specialist (gynaecologist) confirming that they are fit to travel in the territory covered by the cruise itinerary. We are unable to carry expectant mothers in the 24th week of pregnancy at the time of embarkation or who will enter the 24th week of pregnancy during the cruise.

We request that you contact our sales team in advance if you are considering exotic destinations or cruises where you will be at sea for many days in succession (e.g. transatlantic).

You will also find information on cruising and pregnancy in Clause 14 of our General Terms and Conditions of Business.

Small Prices, Big Discoveries

• Children up to and including 11 years of age receive free passage, children from 12 to 15 years of age pay € 95 per night in the current season (or € 105 from 12.09.2025) when staying in the suite (extra bed) with one or two full-paying adults.
• When booking our arrival and departure package, children up to the age of 24 months receive a 90% discount and children from 2 to 11 years receive a 25% discount on the respective package.
• On our family trips we offer a variety of programs for our youngest passengers. For safety reasons, babies and small children are only permitted to travel within Europe from the age of 8 months and worldwide from the age of 2 years. Special life jackets are available for babies and children.
• What is relevant is the age of the child on the day of departure.

• Diaper bag with baby care products
• Disposable changing mats for on the go
• Baby bibs

• Selection of diaper and wipe brands.
• Selection of jar and milk powder products.

• Changing mat and baby monitor.
• Baby travel bed (can also be used as a playpen).
• Baby bath and toilet seat.
• Diaper pail.

• Disinfection of bottles via suite service.
• Warming up of baby food via suite service.
• Babysitting service in the evening on request and subject to availability.