Norwegian Luna

Designed to blend both indoor and outdoor experiences with stunning views of the ocean through grandiose floor-to-ceiling windows for panoramic views from the ship’s bow.

Slide into excitement aboard the all-new Aqua Slidecoaster, the world's first hybrid rollercoaster and waterslide. This two-person ride reaches rip-roaring speeds, launching passengers into another dimension. Get ready for the wildest and fastest slides at sea!

Did someone say shine bright? Glow Court, a sports court by day and lounge area by night, is a high-tech LED floor brilliantly engineered for immersive play. Jump, run, step, or skip - the Glow Court will follow along.

Let gravity do all the work on the world's first free-fall slide at sea. Spiral your way from top to bottom down ten stories on this jaw-dropping ride. Then head back up and do it again!

Go from swimming to sipping. Grab your favourite tropical cocktail at the Waves Pool Bar and lounge the day away with a proper splash.

Yes, we have Starbucks! Kick-start your day with a classic morning coffee or spice it up with some of Starbucks' famous signature drinks.

Extravagance exists both inside and out in The Haven. Expansive, private outdoor spaces offer breathtaking views and a variety of spectacular experiences. Dip into the infinity pool, then order some bubbly to enjoy in the hot tubs, delivered by your poolside valet. Unwind on two sundecks - one for all ages, one for adults only - then relax in the outdoor sauna and glass-walled cold room.

Play a round of darts with your favourite crew. This interactive darts system features instant automated scoring and video game graphics on the big screen. With 6 different games ranging from beginner to advanced, everyone will hit the target.

Grab a whiskey before or after dinner at this jewel of a bar.

Show off your old-school skills with retro arcade games like Donkey Kong and Ms. Pac-Man. Or take your turn at state-of-the-art VR games. From photo booths to interactive activities for kids, the Game Zone is fun for everyone.

The new Mandara Spa will house twenty-two treatment rooms and an endless array of pampering from head to toe. Our enhanced massage beds utilise acoustic and vibrational therapy to achieve deep relaxation.

Our facials cover every need - from anti-aging to blemish control whilst our body work spans from seaweed wraps to deep-tissue massage to crystal quartz therapies and more. We also have a variety of couples' massage options and three brand-new treatment rooms just for this purpose.

Our Medi-Spa offers a wide variety of treatments including Botox and even TruSculpt. On the other side of the spectrum, enter Chinese medicine. The spa offers acupuncture, pain management and even an herbal consultation. And if you simply want to look great for an exciting dinner on board, head to our salon for everything from hair to nails to make-up. Mandara Spa and Salon will ensure you're looking - and feeling - your absolute best.

Thermal Suite
Marvel at our two-story waterfall and take a holistic approach to wellness in our Thermal Suite. This collection of experiences includes guest favourites such as a steam room, salt room, ice room and charcoal sauna, as well as the first clay sauna at sea.

Passengers must be 21 years of age or older to purchase or consume alcohol whilst in US sailings.

Parental consent is required for guests 18 to 20 to consume only beer and wine whilst vessels is in international waters. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk upon embarkation of the vessel. In Alaska and Hawaii waters parental consent is NOT permitted for guests 18 to 20 years old.

Please note that with the exception of Wine and Champagne, all guests are prohibited from bringing alcohol on board our ships. If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase(s) and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area.

China/Asia:

Do not serve or sell alcohol to guests under 21 years of age. Parental consent is NOT permitted for guests 18 to 20 whilst in China/ Asia waters.

Roundtrip Australian, European and New Zealand Itineraries:

Do not serve or sell alcohol to guests under 18 years of age. Parental consent is NOT required for guests 18 to 20 years old to purchase and consume alcoholic beverages.

Wine & Champagne Policy

Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes noted below.

750 ml Bottle: $15.00 USD

1,500 ml Magnum: $30.00 USD

Wine or champagne sent directly to the ship by travel agents, friends, family, etc. or from another retail source, are subject to the same fees. Box wines are not allowed on board.

Guests who purchase a beverage package, or who have a beverage package as part of More At Sea, will not be charged a corkage fee.

* Norwegian encourages the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates Norwegian's Guest Code of Conduct or who is deemed a danger to himself, herself or others by vessel management. Continued abuse of alcohol whilst sailing and/or violation of Norwegian's alcohol policy may result in immediate disembarkation.

Non-Alcoholic Beverages Policy

Effective for sailings July 15, 2016 and beyond, guests are prohibited from bringing any beverages -- including liquor, beer and non-alcoholic drinks such as water, soda and juices -- on board either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula; and fully sealed and/or corked wine bottles for personal consumption onboard that is subject to screening and a corkage fee (for guests 21 years of age or older). Open beverages of any kind must be consumed or discarded at the security check-point, on embarkation day and at any port of call. This revised policy brings the company in line with other best practise travel security protocols and reduces the need for individual time consuming screening and package inspection of large volumes of beverages.

We know how important it is to stay connected with loved ones, share your amazing moments, or simply keep up with your favourite online activities. That's why we offer two unlimited Wi-Fi packages designed to suit your needs whilst you enjoy your cruise. Experience the fastest internet at sea, powered by Starlink, ensuring reliable connectivity throughout your journey.

Internet packages

A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship's doctor.

Guests with special medical diets and/or food allergies should contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures concerning special diets and your specific allergies prior to your cruise. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request. Refrigerators are available upon request for storing insulin.

PLEASE NOTE:

• Due to government regulations, Norwegian Cruise Line is unable to store medication or perishable goods in areas outside the stateroom.
• Guests may bring shelf-stable, factory sealed, nonperishable snacks.
• Kosher Dining is not handled through the Access Desk. 

Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines.

In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs, they CANNOT sail.

Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate

Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog

A relief box will be provided

All guests travelling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.

*Please note, whilst we accept service dogs that are trained to perform a specific task onboard our ships, due to local restrictions and requirements, not all ports of call may allow you to go ashore.

*Please note, due to government requirements and restrictions, guests embarking or disembarking the ship in an Icelandic port are unable to fly into or out of Iceland with a service animal unless they fulfil certain quarantine conditions upon arrival to Iceland. If your itinerary includes a visit to an Icelandic port of call, not embarking or disembarking, you will be able to sail with your service animal but you will not be able to go ashore whilst in port.

For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.

Wheelchair accessible staterooms are available on all our ships. We recommend you book well in advance as possible as availability is limited. Accessible staterooms offer wider door frames, roll in showers, shower benches, high-rise toilets and handrails in shower and toilet area.

Motorised wheelchairs and scooters are allowed in our accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should you choose a stateroom that has not been designated as accessible, you will need to bring a collapsible wheelchair, or if you have a motorised wheelchair or scooter, the width must not exceed 26 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety and escape way requirements established by SOLAS regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.

Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a U.S. port.

Please visit Scootaround’s website or call 1-888-441-7575. Scootaround’s team of trained professionals can review the different rental options available based on your accommodations and find the one that best suits your needs. As a preferred vendor, they have unique access to deliver your equipment on board Norwegian cruise ships.

Scootaround provides a wide range of cruise mobility rentals and accessibility solutions, including scooters, wheelchairs, powerchairs, and oxygen concentrators.

Amenities and Services include:

A limited number of wheelchair accessible staterooms with grab bars in the bathrooms, raised beds, adjustable hanging rods in the closets, shower seats, extra wide doors for easy access

Wheelchair rental available for use on the vessels

All Norwegian Cruise Line ships have pool lifts

All Norwegian Cruise Line ships have accessible restrooms in a variety of public spaces

Accessible transportation to and from the vessel can be arranged in advance for all US destinations with 15 day advance notice provided to the Access Desk

The Access Desk can provide specific and up to date information on the accessibility of shore excursions prior to your cruise

Assistance On & Off Ship

Guests requesting wheelchair assistance on and off the ship during embarkation / disembarkation, must be able to enter and exit the terminal without assistance.

Assistance onto the ship at embarkation

Norwegian Cruise Line crew cannot exit the terminal, therefore guests cannot be picked up at the drop-off area/curb. Guests must enter the terminal before they can be provided wheelchair assistance. Guests are taken to the check-in area and then up the ramp to board the ship, but cannot be taken all the way to their stateroom.

Assistance off the ship at disembarkation

Announcements will be made onboard to advise guests to meet at a specific location, where they will wait for crew members with wheelchairs, to arrive and assist them to the security/check-out area. Guests are dropped off at the check-out area. Guests will need to make their own way out of the terminal to the curb.

Ship Transfers and Shore Excursions Facilities

Ship Transfers & Tenders

Guests must be aware that certain vessel transfers, such as tendering and gangways, may not be fully accessible to wheelchairs or scooters at the time that they desire or that they cannot go ashore at all. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Guests may need to utilise steps or a stair case to access the tender and to re-board the ship. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times whilst at dock or whilst tendering.

Note: We are unable to provide assistance from the ship to tender and/or from tender to shore for guests with scooters and/or wheelchairs that weigh a combined 100 lbs. Guests tendering to Great Stirrup Cay may be exempt from this. Mobility devices must be able to fold in order to be accommodated onboard the tender.

Papeete, Fiji does not have ADA lifts or Medi-vans that can accommodate guests that are full-time wheelchair users, to and from the airport in addition to Shore Excursion transportation. If you are a full-time wheelchair user, please fill out the Accessibility & Medical questionnaire and be as detailed as possible so we can try to accommodate your needs.

Shore Excursions

Some shore excursion facilities may not be fully accessible to guests with mobility challenges. Although we endeavor to make sure that companies based in the United States provide accessible shore excursions, we cannot guarantee that all are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we recommend that you contact our Shore Excursion team experts at 0333 2412319 or visit our website.

Guests with cognitive, intellectual and development disabilities such as autism, cerebral palsy, Down syndrome and Alzheimer's disease are encouraged to contact the Access Desk to discuss your cruise. Upon request, every effort will be made to meet your cruising special requirements, including boarding and disembarkation assistance.

At Norwegian Cruise Line Holdings, we are committed to driving a positive impact on society and the environment through our global sustainability program, Sail & Sustain. We visit approximately 700 destinations globally, allowing our guests to travel and explore the world, and our business is inextricably linked to the health of our communities and planet.

Caring for Nature

As stewards of the sea, cruise lines have a unique relationship with the natural world. From the shimmering blues of the open ocean to the spectacular beauty of coastal ecosystems, nature is not only the backdrop of the cruising experience — it’s at the heart of it. Caring for Nature is an essential part of our Company’s mission and culture. We are committed to doing our part to preserve our natural environment. By taking proactive steps to protect the natural world, we can help ensure that future generations will continue to experience the wonder of our planet’s most breathtaking destinations — just as we do today.

Empowering People and Strengthening our Communities

We support our team members, strengthen communities and protect our stakeholders as we sail safely around the globe. Our goal is to leave each place a little better than we found it.

Governance

We have a strong corporate governance system in place to provide high standards of transparency and accountability and strive to be a leader in ethics and responsible business practices.