MSC Bellissima

The Top Sail Lounge, located in the MSC Yacht Club area at the forefront of the ship, offers breathtaking views alongside exceptional food and service.

As part of a luxury cruise experience, this exclusive lounge is accessible 24/7 to MSC Yacht Club guests. A complimentary bar awaits you, with premium beverages available all day, as well as delicious gourmet finger food at various times.

You can enjoy live music every evening and participate in hosted events like the High Tea moment and Officer Welcome Onboard cocktail.

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The MSC Yacht Club Sundeck & Pool is an exclusive luxurious outdoor area with captivating swimming pool, spacious sundeck, and relaxing large hot tubs for an remarkable luxury cruise experience.

In the MSC Yacht Club you are provided with exceptional service, including fresh towels and cleaning sunglasses while enjoying the One Pool. Elegant and private cabanas are also available on selected ships.

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This 96m indoor promenade is filled with boutiques, restaurants and tranquil spots for shopping, eating and relaxing... as well as socialising. And in the evening, it comes alive with music, parties and entertainment.

West End Theatre

You’d normally have to travel to London to see top-end shows, but thanks to our West End-style theatres, you can enjoy superlative entertainment with an international line-up of artists without having to leave the ship. Take your pick from a fabulous programme; there’s sure to be a show you love.

Carousel Productions at Sea

Våra casinon är elegant designade och erbjuder spel för alla typer av spelare. Här kan du pröva lyckan vid Roulette eller Blackjack, utmana dig själv vid ett av våra pokerbord eller välja bland ett brett utbud av spelautomater.

Välkommen till MSC Casino Cruises, där Vegas-inspirerade spel lovar en spännande och oförglömlig semesterupplevelse.

Vänlig personal står redo att ge dig enastående service, medan modern design och bekväma faciliteter skapar en inbjudande atmosfär.

Oavsett om du är en erfaren high roller eller nybörjare, erbjuder vårt spelutbud oändlig underhållning för alla nivåer. Lär dig spela som proffsen när du bemästrar klassikerna med spellektioner i blackjack, poker, roulette och tärning. Våga satsa stort – kanske blir du vår nästa jackpotvinnare.

Cruise casino-spel

Kliva in på casinogolvet och upplev oavbruten spänning med vår omfattande samling av spel. En mix av spelautomater, bordsspel samt bingo och lotteri skapar en elektrifierande atmosfär där spänningen är stor och vinsterna ännu större.

Bingo och Lotto - Förbered dig på ett fängslande bingoäventyr. Spänningen stiger för varje utropat nummer. Fyll din bricka med en vinnande kombination och ropa "Bingo!" för att ta hem storvinsten.

Eller köp en lott för chansen att vinna en förmögenhet. Välj dina nummer eller låt slumpen avgöra med snabbval, och håll andan när den dagliga dragningen avslöjar den vinnande kombinationen. Matcha alla fem nummer och bli vår nästa stora lottovinnare.

Live bordsspel - Upplev spänningen med live bordsspel till havs. Från blackjack och craps (på utvalda fartyg i USA) till baccarat och den adrenalinfyllda roulettens snurr, erbjuder vårt kryssningscasino alla klassiska spel som skapar en energifylld miljö full av möjligheter.

Spelautomater - Oavsett om du föredrar att spela på penny slots eller vågar satsa stort på high-limit-spel, garanterar vårt urval på över 2 000 spelautomater i hela flottan att du hittar ett spel som passar just din stil. Både fasta och progressiva jackpottar lovar en hisnande upplevelse när du testar lyckan för att vinna allt. Sätt in ditt skeppskort i maskinen medan du spelar för att omedelbart börja samla Dream Points.

Typ av service: Avgifter tillkommer

Upplev vår Himalayan Bridge och ta en 80 meter lång himmelsk promenad över en hängbro* belägen akterut på fartyget, på en höjd av cirka 60 meter över havsytan. En verkligt unik plats för din dagliga promenad, med storslagna vyer över oceanen som pricken över i.

Typ av tjänst: Avgift tillkommer

Spend a few fun-filled hours gaming at the Arcadeon board the ship. Pit your wits and skill against your friends in a variety of classic arcade games, including video games, pinball, and more.

Type of service: Charges apply

Explore the MSC Logo Shop for exclusive souvenirs and browse our Jewellery Boutiques for exquisite bracelets and watches.

Discover the latest fashion trends in our boutiques or take advantage of tax-free deals on premium spirits and perfumes at our Duty-Free Shop for a delightful shopping experience while cruising.

On our ships you'll find a wide selection of the best boutiques at sea stocked with all your favourite premium brands, so you can enjoy the best shopping experience during your cruise. Treat yourself on board and look your best whenever you want! Our shops are open all day and until late at night when at sea.

MSC Logo Shop - Infuse your cruise with gifts that spark magical memories of your voyage across the waves! Navigate the MSC Logo Shop for everything from gadgets to books and novelty gifts! You’ll also find MSC’s very own DOREMI Mascot right here in the MSC Shop.

Jewellery - A wonderland of all that sparkles; showcasing designs in gold, silver, precious and semi-precious stones and watches.

You’ll love the wide choice of jewellery, perfect as a special gift or to treat yourself, and at prices that will put an extra sparkle in your eye. 

Duty Free - Discover everything the Duty Free shop has to offer, all at tax and duty-free prices*.

You can choose between top-flight international tobacco products, technology products, fine wines, chocolate, make up and travel essentials.

Our expert staff can provide you with all the help you need to make the perfect choice.

* We always give you the lowest tax and duty-free prices applicable in accordance with local legislation

Fashion Boutique - Browse the latest collections for men, women and children, plus an array of accessories for all tastes. Enjoy the expert guidance of our staff, here to help you find something for the special people in your life, whatever their age and taste!

Accessories - Top Italian brands such as Armani, Coccinelle, Furla and Fusaro feature alongside international names like Radley London, Calvin Klein, Lacoste, Tommy Hilfiger and Ralph Lauren.

Here you are sure to find serious sartorial inspiration for bags and accessories!

Our elegant Lounge Bar is the perfect spot to enjoy leisurely hours in the company of friends. Let the special ambience work its magic on you while you relax in comfort and style with your favourite tipple in hand.

The Arizona Aquapark is located on Deck 19.

High jinks and water are two elements you’ll find plenty of at the on-board Waterpark, perfect for people of all ages to unwind and have tons of aquatic fun. Among the features are twisting slides, a range of pools and activities to suit every age group. 

With around 10 square metres of public space per guest, poolside space on MSC Bellissima is some of the most plentiful to be found at sea. Beautiful lighting, a giant screen and atmospheric design make the main pool area even more alluring after dark.

If a bit of poolside therapy sounds like your idea of heaven, look no further than one of our numerous swimming pools to get your fill of sun and relaxation, while our pool attendants can cater to your every need.

Type of service: included

Sit back and enjoy the fun with an exclusive Signature Cocktail at the Carousel Lounge, a glamorous and modern, technology-packed venue specifically designed to meet the needs of Carousel Productions at Sea. This custom-built lounge covers 1,000 sq.m. and can accommodate up to 400 guests.

Taste our Signature Cocktail while you enjoy a pre-show followed by this immersive entertainment experience.

(Not included in the cruise fare. Limited spaces; a signature cocktail package needs to be booked).

Dance away into the early hours in our chic nightclub. Grab yourself a drink from our extensive list of cocktails, mocktails, Spritz, Mojito’s, classic cocktails, beers or ciders and feel the beat. Dance the night away as skilled DJ’s spin the best of today’s dance and club favourites through a state-of-the-art sound system in our trendy nightclub.

Atmospheric and charismatic, our traditional British pub is the perfect setting to drop in for a pint. Serving beer, whisky and a range of delicious snacks in a comfortable environment, the pub is an ideal place to kick back and have fun.

With an array of first-rate champagne, bubblies, fresh oysters, caviar and fish, the chic Champagne Bar is a place to indulge in the finer things in life.

There are infinite choices in this ideal spot to join friends for an aperitif before a meal, or for a refreshing drink at any time of day. From traditional aperitifs, our Signature Cocktails to the contemporary classics, there is something to suit your taste.

Catch the big game, enjoy quality entertainment, or relax with a cocktail at the convivial Sports Bar. Enjoy a selection of cold beer, cocktails, energy drinks, protein shakes or juices and complimentary hot dogs.

Magnificent views of the sea, fantastic cocktails, The Horizon Bar is the place to be.Gaze out over the stunning panorama of the ocean while you sip on a cocktail at the Horizon Bar. With our handpicked and carefully sourced drinks and fresh ingredients we are sure that you will be spoilt for choice.

Relax at the poolside with friends and family, with a refreshing drink from the Atmosphere Bar North. From Signature Cocktails, beers, coladas, soft drinks, coffee and tea there is something to suit everyone’s taste.

Transform your iris into a masterpiece.

Iris Galerie offers a wonderful experience that is a singular and complete package, to give as a gift or to share. A unique creation: the breathtaking landscapes and vibrant colours of your iris on your individual Iris photo. You will discover the beauty of your iris by yourselves, as a couple, among friends or family.

This new and innovative work of art concept transforms your iris into a masterpiece.

Type of service: Charges apply

Outdoor Bars - Sip on a glass of something refreshing – a cocktail, wine, beer or soft drink – in ultimate style at one of our Outdoor Bars, located both poolside and on the highest decks of the ships. Teaming glorious ocean views with enjoying a delicious drink has never been easier.

Night Bars - Whether you’re a regular night owl or simply fancy a tantalising night cap before turning in, our Night Bars are there to cater to your needs. Choose from a range of innovative alchemist cocktails, created to suit those moments when only the extraordinary will do.

Type of service: Charges apply

Förnya din stil med en ny frisyr! Vi erbjuder olika paket som inkluderar en personlig schamponering och vårdande inpackning, klippning samt en enkel färgbehandling. Lämna salongen vackert stylad och redo för en fantastisk kväll ombord.

Typ av tjänst: Avgifter tillkommer

Start your wellness journey in our on board thermal area and achieve a lasting feeling of absolute well-being that will stay with you well beyond your cruise. Our thermal experiences are designed to slowly raise your body temperature while you relax, taking full advantage of the holistic and therapeutic benefits of water and heat.

Experience ultimate relaxation in our Thermal Area, where tranquillity and rejuvenation await you. Our facilities include various heat therapies that promote circulation and relieve tension, invigorating reaction experiences to awaken your senses, and hydrotherapy options that harness the healing power of water.

Type of service: Charges apply

Utrustat med äkta TechnoGym®-utrustning och med panoramautsikt över havet, är gymmet ombord den självklara platsen för alla som tar sin träning på största allvar. Förfina din fysik med en komplett uppsättning TechnoGym®-apparater varje dag under kryssningen för att se bättre ut än någonsin tidigare.

Typ av tjänst: Inkluderad

Enjoying time off on your cruise doesn’t need to mean letting your fitness routine slide, so gear up and rendezvous with the power walking and jogging track on deck to get your daily exercise fix while also savouring outstanding ocean views.

Type of service: Included

Come to the outdoor basketball court at the Sports Centre for a chance to hang out with friends, have fun shooting hoops and enjoy a full-body workout at the same time. You may not make the latest line-up of the Harlem Globetrotters, but you’re sure to have a great time.

Type of service: Included

Någon sugen på tennis? Spela tills hjärtat är nöjt på vår utomhus- eller inomhustennisbana i det ombord belägna Sportcentret. Tennis är den perfekta aktiviteten för att få en hälsosam dos rörelse, finslipa hand-öga-koordinationen och njuta av ren glädje. Game, set och match till dig.

Typ av tjänst: Inkluderat

Fast-paced, energetic and a ton of fun to play, volleyball is one of the world’s most popular team sports and one you can enjoy at the outdoor volleyball court at the on-board Sport Centre. Burn some calories and get a thorough cardio-vascular workout while you land a kill and beat the opposing team.

Type of service: Included

Suget efter en fotbollsmatch? Din önskan kan bli verklighet på den utomhus femmannaplanen vid Sportcentret. Slå ihop dig med vänner eller familj och spela en match mot ett annat lag ombord. Ett utmärkt sätt att ha roligt, röra på sig och förvandla främlingar till vänner.

Typ av tjänst: Inkluderat

Tennisturnering - om du har en dödlig backhand, varför inte delta i vår tennisturnering ombord? Det är kanske inte Wimbledon, men det bjuder på ett fantastiskt träningspass och kanske en smak av ära.

Fotbollsturnering - kan du sparka? Ja, det kan du! Anmäl dig till fotbollsturneringen ombord och visa upp dina färdigheter. Ditt lag behöver dig, så engagera dig.

Volleybollturnering - släpp loss din tävlingsinstinkt i vår alldeles egna volleybollturnering ombord. Snabba reflexer och imponerande räckvidd kan leda dig och ditt lag till seger!

Basketbollturnering - redo att skjuta några korgar? Då ska du delta i vår basketbollturnering ombord. Var med och förbered dig på ära!

Pingisturnering - plocka upp ett racket och gör dig redo för kamp! Pingisturneringen är igång och du är inbjuden. Är du redo för utmaningen? Vi ses där!

Bordfotbollsturnering - om du är ett fan av fotboll i miniatyrform, känd som foosball, varför inte delta i dagens turnering? Kom bara ihåg den gyllene regeln – ingen snurrning.

Typ av service: inkluderat

ACCESSIBILITY

Please review the details below regarding different accessibility needs. This will help you to determine whether the accommodation we are able to provide is right for you and your party to travel safely and comfortably. Any accessibility or medical request can be flagged by completing the Accessibility&Medical Request Form available HERE and at all accredited travel agencies. This information should be provided at time of booking but no later than 30 days prior to sailing

• If you are pregnant, the information should be provided at least 2 weeks before sailing date
• For service dogs this is required at least 60 days before the sailing date.
• Note that due to the complexity of the Worldcruise itinerary, early deadlines apply.

This allows us time to provide the best possible service for our guests, which is determined by the facilities and resources on board each ship. If we do not receive timely notification, MSC Cruises cannot guarantee the requested accommodation. However, we will always strive to ensure every guest receives the accommodation they need to enjoy their time onboard. Due to the limited availability of accessible accommodation, guests are recommended to notify us as soon as possible as they will be allocated on a first come, first served basis.

if you booked through our website, the documentation should be sent to the following email address: specialservicesuk@msccruises.co.uk. However, If you booked your cruise through a travel agency, the documentation should be sent directly to your travel agent.

REDUCED MOBILITY

For guests who primarily use a wheelchair or mobility scooter, we highly recommend reserving a cabin for guests with disabilities or reduced mobility. These cabins are specifically designed with enhanced accessible features, including handrails for support, ramps for easy balcony access, lower shelves for convenient storage, spacious wet-room-style bathrooms, and wider entrance doors for smoother navigation. These thoughtful features are incorporated to cater to the unique needs of individuals with reduced mobility, promoting a more comfortable and independent experience.

While standard cabins may be suitable for guests with minor mobility impairments or those who do not require a wheelchair to move around the cabin, they are not suitable for guests who rely on a wheelchair as their primary means of mobility. Since availability of reduced mobility cabin is limited, and requests will be accommodated in a first come, first served basis, it is important to request it as soon as possible and consider also the possibility of considering eventually a different sailing date. If you choose to book a standard cabin, you are acknowledging that you can stand for brief moments and take a step without a mobility device and can access the bathroom area without additional supports (a shower stool can be requested, if needed). If you use a wheelchair or scooter, it’s essential to verify that your wheelchair meets our size restrictions.

The wheelchair should not exceed 50cm (20 inches) in width, have a weight limit of 45kgs (99 pounds), and, when folded, should not exceed 50cm (20 inches). These limitations are in place to ensure safe manoeuvrability and storage within the cabin space. For safety and convenience, wheelchairs, mobility scooters, and other assistive mobility devices must be stored inside your cabin when not in use. They cannot be stored in the hallways. Please take this into consideration when booking a regular cabin.

This policy aligns with International Safety Regulations and helps maintain clear and safe passageways throughout the ship.

Given the strict International Safety Regulations governing cruise ships and the limited capacity for carrying assistive mobility devices, it is imperative that you declare any wheelchairs or scooters you intend to bring onboard at the time of booking or as soon as you become aware of the need to bring them. This advance notice enables us to assess space availability and make the necessary arrangements to accommodate your device. Failure to provide this information at the time of booking may, regrettably, result in your device being denied boarding, a situation we are committed to helping you avoid.

To further support guests with reduced mobility, MSC Cruises offers a range of services:

• Mobility Aids: Guests are welcome to bring manual or electric wheelchairs or scooters, as well as other mobility aids such as canes, rollators, walkers, and crutches, which need to be stored inside the cabin. Please be reminded to communicate it during your cruise reservation through the Accessibility&Medical Request Form. If you plan to bring an electric wheelchair or scooter, please specify the type of battery it uses (gel, dry, or lithium). For safety reasons, wet batteries are not permitted on board MSC ships.

Please confirm the dimensions of the specific vessel on which you will be sailing to ensure your mobility device comfortably navigates through the cabin door.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take onboard and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

• Cabin Amenities: Upon request, we can provide a shower stool in standard cabins to enhance comfort and safety.
• Shore Excursions: MSC Cruises offers "Easy & Accessible" tours specifically designed for guests with reduced mobility. We recommend inquiring about the availability of these tours at the time of booking, as they may vary depending on the destination.
• Embarkation and Disembarkation Assistance: Please be informed that outside the cruise terminal assistance is not guaranteed. However, assistance is available from the ship to the pier and vice versa at ports of call, but once ashore MSC will no longer be able to provide assistance, and guests will need to be able to enjoy their visit autonomously.
• Airport and Flight Assistance: If you have booked your flights through MSC Cruises, you are requested to notify us at the time of the booking about any accessibility needs.
• Accessible transfers: Should you need to purchase a transfer from the airport to the cruise terminal and vice versa, please ensure you request an accessible transfer via your travel agents or our MSC Cruises Contact Centre.

Tender Service: In some ports, due to operational needs, the ship is anchored, therefore guests will disembark from the ship using a complementary tender service that runs from ship to shore for the entire duration of the ship’s stay in port.

If the cruise itinerary includes ports where tender boats are used for shore access, please be aware that guests must be sufficiently fit and mobile to embark and disembark from the tender without assistance. This means that guests must take into consideration the use of steps, the possibility of gaps, height difference between the platform and the tender, the potential sudden movement of the tender, the dimensions and weight of the mobility device. Please be informed that crew members are not permitted to carry wheelchairs or mobility scooters into the tender. In case of any doubt about the itinerary, please feel free to reach out to our MSC Contact Center.

To inform us of your reduced mobility need, please fill in the form at the following link Accessibility&Medical Request Form

VISUAL IMPAIRMENTS

Guests with visual impairments will find braille signs available at the entrance of the cabin door and safety instructions available in braille (on top of an English audible version). Moreover, majority of the onboard elevators' signs are in braille with the addition of the audio call signal on ships of last generation.

For guests with partial visual impairment, the digital daily programs and menus can be available in large print versions, upon request.

Service dogs are welcomed onboard our ships. Please refer to the dedicated session in chapter 1.8.

While our onboard staff is committed to providing excellent service, it's important to note that they are not specifically trained to provide daily care or assistance with personal tasks such as eating, dressing, or personal hygiene, nor can offer a 24/7 guiding service. Upon embarkation day, an orientation tour of the ship can be offered upon request together with a meeting with our staff to provide a general overview of the ship’s program and entertainment activities.

The more information is provided, the more we will be able to provide accommodation for your needs. For example, knowing the degree of visual impairment and the level of autonomy will help us to understand the level of assistance you may require and allow us to provide appropriate support.

To inform us of your visual impairment, please fill in the form at the following link Accessibility&Medical Request Form

HEARING & SPEECH IMPAIRMENTS

In accordance with International Safety Regulations (SOLAS), guests with hearing disabilities will automatically have a TDD/TTY System kit installed in their cabin. This kit typically includes light and vibrating devices installed under the mattress of the bed, a text phone to communicate with Reception-Guest Service, and an analog alarm clock to ensure you can receive important alerts and communicate effectively. As these kits are available in limited numbers on each ship, they will be assigned on a first come, first served basis.

For minor hearing impairments, a sound amplifier is available at the main Reception-Guest Service to increase the quality of communication with our staff.

Guests can also join a cruise with a sign language interpreter to further enhance communication access. A meeting with the onboard staff on embarkation day can be requested to have a general overview of the program of the ship and entertainments activities.

To inform us of your request for your visual impairment, please fill in the form at the following link Accessibility&Medical Request Form

RESPIRATORY NEEDS

CPAP / BIPAP - If you use a CPAP or BIPAP machine, kindly ensure that your device is compatible with the ship's power supply, which is 120V/60Hz or 240V/60Hz. Outlets in guest cabins accommodate both U.S.-style and Northern European-style plugs. We recommend carrying your electrical devices onboard as hand luggage to prevent any damage during transit. Complimentary distilled water and extension cords are available onboard; however, a charge will apply if the extension cord is not returned. For safety reasons, guests are not permitted to bring their own extension cords onboard. If you require any extension cords, please request them at the time of booking.

Oxygen - Please be aware that the onboard medical centre has a limited oxygen supply, primarily intended for use by patients within the medical facility. Therefore, if you require long-term oxygen therapy, it is your responsibility to make arrangements for your regular oxygen needs while onboard.

If you require oxygen, please note the following:

• Oxygen Concentrators: Like any other electrical device, oxygen concentrators must be compatible with the onboard power supply. Battery backup is recommended, and concentrators should be carried as hand luggage.
• Compressed Gas Cylinders: Arrangements for oxygen cylinder supply must be made through a vendor. The maximum permitted size is E or M-24 size (680 L at 2,200 psi). For safety reasons, only one cylinder is allowed in the cabin at any time, although additional secure storage may be available upon request. Secure cylinder storage is limited and should be requested well in advance of your sailing date. You are responsible for ensuring that your supply has been delivered and safely stowed before sailing. Please be aware that oxygen cylinders may be restricted on flights, so it is your responsibility to consult with the airline prior to travel.
• Liquid Gas Reservoir: Liquid oxygen reservoirs with a maximum weight of 55kg may be permitted if suitable safe storage is available onboard. This will be determined on a case-by-case basis by the Safety Department. Requests should be made at the time of booking or as soon as possible. You are responsible for filling portable cylinders, as the ship's crew is not trained to do this.

Mechanical ventilation

For guests who require mechanical ventilation, it is essential to provide detailed information at the time of booking or at least 30 days before sailing. This information should include details about the ventilator type, spare battery capacity, and the caregivers who are able to operate the equipment. We do not recommend traveling on remote itineraries, including ocean crossings, specific regions such as Antarctica or Africa, itineraries with multiple consecutive sea days, or in remote locations where resources are limited in case of device failure.

To inform us of your respiratory need, please fill in the form at the following link Accessibility&Medical Request Form

COGNITIVE IMPAIRMENT

To better anticipate the needs of our guests with cognitive, behavioural or mental health conditions, we recommend consulting with your doctor before your cruise and consider traveling with a companion for support in case of need as our staff cannot provide daily personal assistance.

• Our medical team handles emergencies, not daily care. Depending on local regulations, you might need a fitness-to-travel certificate.
• Be aware that the cruise environment has noise, crowds, and bright lights. Please take this into consideration together with the size of the ship in terms of guest capacity when choosing your cruise.

Please be also advised that children with autism are welcome in our Mini Club provided they are toilet-trained and independent, as our youth staff who are fully trained in autism cannot assist with personal care.

To inform us of your cognitive condition, please fill in the form at the following link Accessibility&Medical Request Form

ON BOARD MEDICAL CENTRE

Our onboard medical centres are available 24/7 for emergencies. In addition, we offer twice daily clinics for routine medical needs.

Our onboard medical facilities meet or exceed the standards for cruise ship medical centres adopted by CLIA and include some diagnostic and treatment abilities; however, the ship’s medical centers do not have the same resources as a land-based hospital. They are staffed by full-time registered doctors and nurses, including paramedics on some ships. Their primary role is to provide emergency medical care and short-term treatment, rather than long-term nursing care. Guests unable to manage their daily personal care activities (feeding, bathing, dressing and toileting etc.) should travel with a caregiver who can assist with these tasks.

Please be advised that the non-medical staff on board are not specifically trained to give daily care and are not able to assist guests with personal tasks or personal hygiene needs (eating, dressing, bathroom or bathing).

PREGNANCY

For the health and safety of both mother and unborn child, MSC Cruises cannot accommodate guests who will be more than 23 weeks and 6 days pregnant at any time during the cruise. If you are pregnant but will be less than 23 weeks and 6 days at any point during the cruise, you will need to provide a letter from your obstetrician/gynaecologist confirming your expected due date, that your pregnancy is low-risk, and that you are fit to travel without immediate access to specialised obstetric or neonatal care.

To inform us of your pregnancy, please fill in the form at the following link Accessibility&Medical Request Form

DIALYSIS

MSC Cruises does not provide individual haemodialysis.

However, guests who are stable and able to independently manage home peritoneal dialysis are welcome to sail.

Peritoneal Dialysis

Please be aware that there are risks associated with travelling on cruise ships while undergoing dialysis. Please review the Dialysis Risk form. It is crucial to discuss your risk with your nephrologist before choosing to cruise. Please notify MSC Cruises of your condition at the time of booking or at least 30 days before sailing. Guests on peritoneal dialysis are recommended not to travel on remote itineraries or those with multiple days at sea due to the lack of access to specialist care.

Guests who require peritoneal dialysis are responsible for supplying all equipment, medications and supplies necessary to self-perform dialysis. You are also responsible for ensuring these are safely on board on time prior to sailing.

To inform us of your special requirement for peritoneal dialysis, please fill in the form at the following link Accessibility&Medical Request Form

ENTERAL AND PARENTAL NUTRITION

MSC Cruises does not provide enteral or parental nutrition, but guests who independently manage it are welcomed onboard. Guests are responsible for providing all the feed and equipment required for the cruise.

To inform us of your special requirement for special nutrition, please fill in the form at the following link Accessibility&Medical Request Form

PHARMACEUTICAL

Personal Medication: It is strongly recommended that you bring an ample supply of your personal medication, sufficient for the duration of the cruise and for a few days after the cruise ends. Please keep all your medication in its original labelled packaging. It's also advisable to carry a prescription record or a written list of your medications, including the drug name, dosage, and times taken. While the medical centre can assist in replacing some medications, MSC Cruises cannot guarantee that the exact medication or an equivalent will be available onboard.

Please note that cabin coolers are not refrigerators and are not suitable for storing refrigerated medications. If you need to refrigerate medication, we suggest bringing cool bags with ice packs or requesting cold storage medication in the medical centre.

Controlled substances - Be aware that restrictions may apply to guests travelling with certain prescribed controlled drugs, and it is your responsibility to ensure you comply with the regulations of the countries you will be visiting.

It remains the responsibility of the guest to familiarise themselves with the above instructions and check the validity of their medication list with their treating physician or pharmacist.

Illegal substances - Guests are not permitted to bring substances or medications containing drugs of abuse or designated equivalents on board. This applies to all of the geographic areas we visit. This includes, but is not limited to:

• Marijuana (including prescription / medical marijuana), or any derivatives of THC (tetrahydrocannabinol)
• Illegal narcotics / drugs including synthetic designer drugs / New Psychoactive Substances (NPS).

OTHER MEDICAL NEEDS

To ensure the best possible care during your cruise, MSC Cruises Special Needs team will require full details of certain medical conditions or requests to assess whether your needs can be accommodated on board (please see some examples below). If there are any doubts, please contact the Special Needs team directly.

If you or your travelling companion:

• Are undergoing chemotherapy or taking immunosuppressant medication.
• Please note that chemotherapy cannot be administered on board. Due to potential travel-related health risks, MSC strongly advises guests on immunosuppressant medication to consult their specialist and obtain clearance to cruise prior to boarding.
• Have other complex medical needs requiring advanced care (for example, quadriplegic patients, those with significant incapacitation/loss of function, or those requiring round-the-clock care).
• Require specific medical interventions (such as laboratory tests, administration of injectable medication, wound dressings, etc.).

To inform us of your special medical requirement, please fill in the form at the following link Accessibility&Medical Request Form

VACCINATIONS

Guests are advised to consult their medical provider or travel medicine clinic prior to the cruise for information regarding recommended/required vaccinations for the planned itinerary. MSC Cruises declines all responsibility for guests who do not adhere to the recommendations on the prevention of infectious diseases or do not have the appropriate vaccinations to enter a particular port during the cruise.

REQUESTING RECORDS OR INVOICES FROM THE ONBOARD MEDICAL CENTRE

If you visit the Medical Centre and need a copy of your medical records or an invoice for insurance purposes, please ask the medical staff during your visit.

If you have already disembarked the ship please follow the steps below:

• Download the Medical Records Request Form available here.
• Complete and sign the form ensuring all required fields are filled, including your email address.
• Please note that the form must be completed and signed by the Guest who visited the medical centre. If you are requesting records on behalf of a minor, please download and complete the dedicated form available here.
• Send the completed and signed form to customerservice@msccruises.co.uk

Requests are handled as quickly as possible. However, please allow up to 5 working days for processing and delivery

Dagsklädsel - Avslappnad klädsel rekommenderas för dagtid. Shorts och t-shirts är tillåtna.

Kvällsklädsel - En mer uppklädd stil rekommenderas för kvällsklädsel vid middag i huvudrestaurangerna, specialrestaurangerna och under underhållningen i teatern, barerna och salongerna. Skjortor med krage, skräddarsydda byxor eller shorts, kjolar och klänningar föreslås. Det är klokt att klä sig i lager och ta med en lätt jacka eller tröja för svalare kvällar och fartygens luftkonditionerade allmänna utrymmen.

Galanatt - På galanatten klär du dig för att imponera! Oavsett om det innebär smoking, kostym och slips, aftonklänning eller cocktailklänning, eller kanske dina allra bästa jeans och en pikétröja, bör din klädsel spegla din egen elegans. Det enda som krävs är ditt leende.

Temafester - Vi anordnar olika temafester både dag- och kvällstid ombord. Du kan vilja ta med färgstarka, lekfulla kläder till Sunshine Party och något vitt till White Party.

MSC Yacht Club

För att fullt ut uppskatta den exklusiva atmosfären i MSC Yacht Club rekommenderas lämplig klädsel i dess olika miljöer.

MSC Yacht Club Restaurant: - För att bevara den exceptionella atmosfären i denna privata restaurang ber vi dig klä dig på ett sätt som kompletterar dess exklusivitet.

• På dagen: Känn dig bekväm i avslappnad klädsel, inklusive t-shirts och toppar, men för att upprätthålla en respektfull atmosfär måste badkläder undvikas vid alla tillfällen.
• På kvällen: Vi ber dig att bära smart casual-klädsel. Detta inkluderar klänningar, kjolar, långbyxor, jeans och skjortor med knappar. Undvik dock shorts och flip-flops.
• Vid galakvällar: En elegant och glamorös klädsel rekommenderas starkt med sofistikerade plagg som cocktailklänningar, kjolar, byxor, designerjeans, eleganta toppar, kavajer eller till och med smoking och aftonklänningar.

MSC Yacht Club Top Sail Lounge:

På dagen: Avslappnade kläder, inklusive t-shirts och toppar, är helt acceptabelt, men vi ber vänligt att du inte bär badkläder vid något tillfälle.

På kvällen: Smart casual-klädsel krävs för inträde till Top Sail Lounge. Känn dig fri att bära klänningar, kjolar, långbyxor, jeans och skjortor med knappar. Undvik dock shorts och flip-flops.

MSC Yacht Club Grill & Bar:

Bär gärna badkläder, t-shirts, linnen, hattar och solglasögon som du önskar. Kom bara ihåg att topless badning inte är tillåtet i detta familjevänliga område.

Sportälskare - För sportälskare är gympaskor och träningskläder ett måste när du använder vårt toppmoderna gym och deltar i yoga- och danskurser där sådana erbjuds.

Kryssningar i Nordeuropa - För kryssningar mot Svalbard och polarområden, se till att du har lämpliga polarkläder.

Utflykter i land - För utflykter i land, som kan inkludera besök vid religiösa platser, rekommenderar vi att lämplig klädsel bärs (täcka knän och axlar).

Klädrestriktioner - Specifika restriktioner kan tillämpas av personal ombord, inklusive restaurangvärdinnor och ledning. Badkläder är aldrig tillåtna i någon formell matsal vid någon måltid, inklusive frukost och lunch. Shorts, flip-flops och linnen är inte tillåtna som kvällsklädsel eller på galanatten i huvudrestaurangerna, specialrestaurangerna eller MSC Yacht Club. T-shirts är inte tillåtna på galanatten. Klädkod som anges utanför buffén ska följas.

När du befinner dig till sjöss är det inte möjligt att använda en snabb bredbandsuppkoppling som på land. Istället tillhandahålls internetuppkoppling ombord via länkar mellan fartyget och kommunikationssatelliter i omloppsbana högt ovanför jorden.

Satellit-Internet finns tillgängligt i alla offentliga utrymmen ombord och i de flesta hytter, inklusive alla sviter i MSC Yacht Club. Allt du behöver är ett av våra Satellit-Internetpaket och en mobil internetenhet (smartphone, surfplatta, laptop med mera).

Med paketet Browse & Stream kan du använda videosamtal samt streama musik och videor. Dessa funktioner är inte tillgängliga med endast Browse-paketet.

Trängsel i nätverket kan göra internetuppkopplingen långsammare, precis som på land.

Det är därför bäst att undvika dessa perioder om möjligt.

Paketen finns tillgängliga per dag eller för hela kryssningens längd. Priset för "per kryssning" baseras på kryssningens totala varaktighet. För att se priser för en specifik kryssning, besök avsnittet "Wifi" på webbplatsen eller kontrollera fartygets nätverk när du är ombord.

Du kan uppgradera ditt paket ombord via MSC Captive Portal (webbplatsen som används för att aktivera förbetalda paket). Du kan uppgradera till ett Browse-paket med fler enheter eller till Browse & Stream-paketet. Du betalar endast mellanskillnaden mellan fullprispaketen (för att behålla 20 % rabattfördelen).

Att erbjuda internetuppkoppling ombord via fartygets satellitanslutning kräver betydande investeringar i banbrytande teknik. Avgifterna för Satellit-Internet hjälper till att täcka de omfattande kostnaderna för att tillhandahålla denna tjänst.

På fartyg som erbjuder den exklusiva tjänsten Satellite Internet Plus är priset högre. Bland dessa fartyg finns MSC Seaside, MSC Seaview och MSC Splendida. Gäster får en snabbare och mer stabil uppkoppling på dessa fartyg.

När en användare är inloggad kan uppdateringar och appar som körs i bakgrunden öka trafiken även när internet inte aktivt används. För att minska trängsel och snabba upp internet för aktiva användare kopplas varje användare automatiskt bort efter XX minuter.

För att undvika att bli bortkopplad kan du återvända till denna sida innan XX minuter har passerat och ÅTERSTÄLLA nedräkningen.

Om du automatiskt loggas ut av systemet kan du återaktivera din uppkoppling genom att enkelt klicka på START.

There’s more to cruising

We are committed to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. We continue to work towards achieving net zero greenhouse gas emissions by 2050 by investing in new technology and design, renewable fuels and operational efficiency.

Our efforts are organised in key areas of action - People, Planet, Technology, Efficiency and fuels, Responsible tourism, Supply and value chain.

Social Responsibility - This section focuses on employee and guest welfare. Highlighting safety, well-being, career growth, and health standards. We aim to create a supportive environment for everyone in our business. Our commitment includes training and professional development, ensuring teams are prepared for all situations and fostering a respectful culture. Through this, we aim to support both personal and professional growth for everyone in our company.

Environmental Protection - This section focuses on the company’s commitment to environmental protection. Promoting ocean diversity and playing our part in protecting the planet is critical to our business, and we are determined to play our role and contribute to global efforts. We identify and implement practices for pollution prevention as well as supporting initiatives that protect marine and plant ecosystems.

Our decarbonisation journey - This section details our efforts to decarbonise fleet operations and minimise air quality impact through advanced technologies, energy efficiency practices, and renewable fuels. We are focused on sustainable strategies that reduce emissions and support a cleaner environment, aligning our operations with broader goals for reducing our carbon footprint and enhancing air quality through innovation and responsible resource use.

Creating positive impact - Cruises provide incredible opportunities for people to explore some of the world's most stunning and fascinating locations. We want to support the communities we visit through responsible tourism and by contributing to positive social and economic impacts, ensuring future development and growth in the local communities we visit. By partnering with local businesses, investing in community projects, and respecting cultural heritage, we aim to create connections and leave a positive impact.

Responsible practices - Every year, we need to procure thousands of different items to run our operations, from engine parts to hand soap, crew uniforms to food and drink. Then we must ensure it's delivered to our fleet of ships, which are constantly on the move. Our procurement teams are building relationships with suppliers all over the world to satisfy our requirements and meet our procurement standards.

Alla älskar känslan av nytvättade kläder och bekvämligheten med tvättservice samma dag. Förläng avkopplingen efter en underbar långresa genom att återvända hem med dina skjortor och byxor tvättade, torkade och redo att läggas undan. Därför erbjuder vi flera exklusiva tvättpaket att välja mellan.

Njut av en problemfri tvättservice - För en blygsam engångsavgift kan du och varje resenär i din hytt använda tjänsten när ni vill, för upp till 40 plagg per hytt och kryssning. Dina plagg hämtas före klockan 12:00 och återlämnas inom 48 timmar. Tvättservice erbjuds inte den sista dagen av kryssningen.

The Minors Policy protects the safety and well-being of all passengers on board. ‘Minor’ refers to any person under the age of 18 (on cruises that do not include a port in the USA) or 21 (on voyages that do include a port in the USA). We have recently updated our Minors Policy, effective May 15th, 2025.

Infants under Two years old

Starting from 15 May 2025, infants under 2 years old are admitted on board, except on cruises starting from 11 nights onwards, for which it is required that the minor is at least 2 years old at the moment of embarkation.

What if I have booked two seven-night cruises? Does the age requirement for infants under two apply? The age requirement does not apply in case the 11 nights (or longer) cruise is the combination of two or more cruises, where the ship returns to its Home Port during the cruise

Children under 18 - 21 YEARS OLD

Are guests under 18 permitted to travel without adult supervision? MSC Cruises does not permit minors to occupy a cabin without the presence of at least one adult. For sailings within the US, guests aged 18-20 can be accommodated in a cabin alone, provided they are traveling with a guest aged 21 or older.

Who is considered an adult? To be considered an adult, passengers must be 18 or 21 years old at the time of embarkation, depending on the itinerary.

Is there an exception? Yes, an exception applies for minors under 18 traveling with one parent or legal guardian, provided the following conditions are met:

• The parent/legal guardian must specifically request at the time of booking that the minors be assigned a cabin without an adult and sign a liability waiver, which must be submitted to the Contact Centre.
• The parent/guardian is traveling with 2 to 5 minors.
• The cabin is occupied by either one minor aged 12 or older, or two minors, with the eldest at least 12 and the youngest at least 8.
• No more than two minors may occupy a cabin without an adult.

For MSC Lirica, Musica, and Fantasia class ships:

• Parent/guardian and minors must stay in connecting cabins, and the balcony of the minors' cabin will be locked.

For all other MSC ships:

• The parent or legal guardian and the minor(s) shall be accommodated in connecting cabins with the minor cabin’s balcony being locked or in interior adjacent cabins**.
• The parent or legal guardian shall be required to purchase a bracelet to have access to the cabin occupied by the minor(s) at any time during the cruise.

Can guests under 21 travel alone in the US? Travellers of all nationalities must be at least 21 to travel alone on cruises embarking in the US or travelling to the US. They must have turned 21 by the time they enter a U.S. port. Guests aged under 21 must travel accompanied by their parents or a legal guardian. Otherwise, a signed authorisation letter from the absent parent must be provided when booking, along with the name of a chaperon or a designated individual in charge of the minor

Can guests aged 18-20 stay in a cabin alone? Yes, guests aged 18-20 may stay in a cabin alone if they are traveling with someone aged 21 or older, without any additional requirements.

Will I be advised regarding their their bookings not compliant with the policy? Yes, MSC Cruises will contact guests with confirmed bookings. Guests be offered the following options:

• Free Cruise Move to sailings with ports outside the US.
• Free Cruise Move to another (later) available date (on available sailings at the time of the Cruise Move) if, for this new sailing, the guests will be 21.
• Or our Standard Cancellation Policy will apply.

What happens if a new booking does not comply with the policy for US guests under 21? The guest will be offered a Free Cruise Move with new pricing or the booking will be cancelled according to the standard cancellation policy.

Spa and Gym Minors Policy

What are the guidelines and age restrictions for minors seeking treatments and services at the spa and gym on board? This procedure outlines the guidelines for minors who are wanting to participate in treatments or services offered in the SPA on board.

13 - 17 years are permitted to receive:

• Swedish Massage
• Body Scrubs
• Hands-On Facials
• Lash & Brow Services
• Waxing Services (excluding intimate waxing)
• Hair Services except Colour
• Barbering Services
• Nail Services

12 years and under are permitted to receive:

• Hair Services except Colour
• Nail Services

GYM, GYM Sauna, Fitness Classes and Personal Training Sessions

• From ages 13 years to 15 years, a parent or guardian must complete a GYM waiver and they must accompany the minor when using the GYM/GYM Sauna.
• From ages 16 years to 17 years, a parent or guardian must complete a gym waiver only.
• 12 years and under are not permitted to use the GYM, GYM Sauna, Fitness Classes or Personal Training Sessions.
• 13 - 17 years are permitted to receive: Swedish Massage, Body Scrubs, Hands-On Facials, Lash & Brow Services, Waxing Services (excluding intimate waxing), Hair Services except Colour, Barbering Services, Nail Services.
• 12 years and under are permitted to receive: Hair Services except Colour, Nail Service.

Guidelines

• Minors (17 years and under) must have their parents' consent before receiving treatments. A parent or guardian must accompany the minor to the spa, complete the waiver and then sign the final receipt with no exceptions.
• Ensure all consultation forms are stored as per procedure.
• Minors (13-17 years) receiving massage treatments and body treatments are required to wear their bathing suits during treatments and an adult must be present in the same room.
• Minors 12 years and under must be accompanied by a parent or guardian all times.
• Aromatherapy oils are not to be used on minors. Base oil only.
• Thermal Area usage is permitted to guests 18 years and above.
• Swedish Massage is the only massage that we can offer to minors.