Nieuw Amsterdam

Refresh, Relax and Rejuvenate

During a leisurely day at sea, few places help you refresh, relax and rejuvenate like the Greenhouse Spa & Salon®. This heavenly retreat nurtures every aspect of your well-being with renowned spa rituals and healing touches. In the spa, pamper your skin with facial treatments featuring premium, naturally sourced ingredients. Nurture your body, too, with massage treatments employing time-honored, hands-on massage techniques gleaned from around the world.

Stop by the professionally staffed Fitness Center equipped with the latest cardio and weight machines. Try one of our classes on indoor cycling, Pilates and more or work out at your own pace. You can also head out for fresh air and exercise on deck, where you'll find basketball and volleyball courts, and two refreshing pools (available on select ships). Some classes may have a nominal fee.

The Sea View Pool on Deck 9 is the ship's open air pool featuring two whirlpools and served by the Sea View Bar and Slice the pizzeria.

The pool itself has a shallow area around the edge of it for sitting in to cool down. This pool is designated for adults only.

The Lido Pool is also located midship on deck 9. It has 3 hot tubs and is protected by a retractable glass dome cover during inclement weather. It is served by the Lido Bar and Trident Grill for light meals and has a bandstand for live entertainment. 

Spil USA’s hurtigst voksende sport med Holland America Line, den eksklusive krydstogtspartner for Professional Pickleball Association. Alle vores krydstogtskibe har pickleball-baner med betagende udsigt fra øverste dæk. Udstyr og baner står til rådighed for en kamp når som helst, så længe vejret tillader det. Er du en ivrig pickler? Deltag i en pickleball-turnering til søs og sæt dit dink-skud på prøve. Usikker nybegynder? Lær det grundlæggende på gratis begynderlektioner, der starter foråret 2023. Mindeværdige startpakker vil snart være tilgængelige i vores butikker – køb dem som gaver til passionerede spillere eller som souvenirs, så du altid kan mindes dine pickleball-oplevelser til søs.

Gæster, der er døve eller hørehæmmede

For at maksimere krydstogtoplevelsen for gæster, der er døve eller hørehæmmede, har Holland America Line gjort følgende tilgængeligt:

• Stateroom-sæt, der inkluderer visuelle og taktile alarmer ved bankning på døren, telefonopkald eller alarm.
• Stateroom-tv med mulighed for undertekster (nogle satellitsignaler transmitteres uden undertekster, så denne funktion er kun tilgængelig, når skibet modtager signal med undertekster).
• Telefoner med forstærket lyd til kahytterne.
• Assistive Listening Systems med bærbare modtagere i showloungerne, som hjælper hørehæmmede gæster med at høre forestillingerne.
• Skrevet sikkerhedsinformation samt en kopi af sikkerhedsinstruktionen ved livbådsøvelse.

Gæster, der er blinde eller svagsynede

For at maksimere krydstogtoplevelsen for vores gæster, der er blinde eller svagsynede, har Holland America Line gjort følgende tilgængeligt:

• Skærmlæser-software i Explorations Café, som gør det muligt for gæster at navigere på nettet ved at lytte til teksten.
• Downloadbare daglige aktiviteter, nyheder og menuer til gæster med bærbare computere med skærmlæserprogrammer. Disse kan også downloades til den skærmlæser-aktiverede computer i Explorations Café.
• Med 45 dages varsel kan der leveres menuer i stor skrift eller i Braille, som beskriver den inspirerede gastronomi, der tilbydes på et væld af spisesteder – fra den elegante Dining Room til det afslappede Lido Market.
• En introduktionstur på skibet ved ankomst.

Krydstogt for børn med særlige behov

Hos Holland America Line diskriminerer vi ikke mod enkeltpersoner på grund af handicap. Vi bestræber os, så vidt det er muligt, på at imødekomme behovene hos alle personer med handicap, herunder børn. På grund af den særlige omsorg, der kræves for ethvert barn, med eller uden handicap, skal vi dog først klarlægge barnets specifikke behov for at kunne vurdere og finde den bedste og sikreste måde at imødekomme disse behov på. Vi opfordrer familier til at kontakte vores Guest Accessibility Department inden krydstogtet for at evaluere barnets behov og finde den bedste løsning. Club HAL kan ikke tilbyde programmer til børn, der kræver individuel pleje. Deltagere med særlige behov, som opfylder betingelserne og har brug for individuel pleje, skal have en forælder eller værge til stede.

Personligt mobilitetsudstyr

For sikkerheden for alle gæster og besætning samt for at forbedre tilgængeligheden anbefaler Holland America Line kraftigt, at alt personligt elektrisk mobilitetsudstyr opfylder følgende kriterier:

• Bredde: Maksimalt 23" for at kunne være i en standardkahyt, medmindre udstyret kan foldes sammen til 23" eller mindre
• Vægt: Maksimalt 45 kg uden batteri
• Batterier: Skal være Gel, tørcelle eller AGM (Absorbed Glass Mat)

Vi anerkender, at en større scooter kan være nødvendig for nogle personer. Hvis du mener, at du har brug for en større scooter, bedes du kontakte Access & Compliance Department for at drøfte dine behov.

For gæster med fødevareintolerancer eller allergier, der ikke er livstruende, bedes De kontakte vores Skibstjenesteafdeling på (800) 541-1576. For gæster med livstruende fødevareallergier beder vi Dem venligst om at give detaljerede oplysninger til vores Afdeling for Gæsteadgang ved at udfylde en Formular for Særlige Behov (SRI). Gæster bør angive på denne formular, hvilke fødevarer der potentielt kan forårsage en alvorlig reaktion.

Gæster med en række alvorlige fødevareallergier sejler regelmæssigt med Holland America Line. Vores køkkenpersonale om bord er vant til og erfarent i at håndtere denne type behov. Køkkenet har adskillige forskellige områder til madlavning, hvilket kan hjælpe med at reducere risikoen for krydskontaminering. Det er dog vigtigt at bemærke, at måltiderne tilberedes i store mængder om bord, og derfor er der altid en mulighed for en vis krydskontaminering. Holland America Line kan derfor ikke garantere, at en gæst ikke kommer i kontakt med disse fødevarer. Selvom vores Afdeling for Gæsteadgang vil give skibet forudgående besked om alle fødevareallergier, der er angivet i en indsendt SRI, anbefales det, at gæster også kontakter Restaurantchefen ved ombordstigning for at gennemgå detaljerne vedrørende disse særlige kostbehov.

Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Infants must be at least 6 months of age at the time of embarkation in order to sail. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days.

Guests must be 21 years of age or over to purchase or consume alcohol onboard. For voyages that depart from and return to Australia and/or New Zealand, Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older.

Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.

All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorisation. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Your travel advisor can provide additional information about this requirement.

Please Note: In an effort to prevent international child abduction, many governments have initiated procedures at entry and exit points. These often include requiring documentary evidence of relationship and permission for the child’s travel from the parent(s) or legal guardian if not present. Having such documentation on hand, even if not required, may facilitate entry or departure. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information.

Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. For activities and programs for children age 3-17, please refer to the CLUB HAL YOUTH PROGRAM section.

Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.

Q: Is there a Dress Code?

A: Yes. Shirts/cover-ups and footwear are always required indoors. We also have several levels of suggested attire in the evenings

• When suggested attire is Casual smart casual attire is appropriate. Shorts, pool/beachwear, distressed jeans and men’s tank tops are best left to the daytime and are not permitted in table service restaurants.
• When suggested attire is Dressy we take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets.

Q: Why the change from “Gala Attire” To “Dressy”?

A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable.

Q: What about ladies’ dressy attire?

A: Dressy attire is appropriate. Dresses, skirts, and slacks are all acceptable.

Q: Are a jacket and tie required for men?

A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change.

Q: Are jeans allowed?

A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Dressy nights jeans are only allowed in casual dining restaurants.

Q: Can I wear shorts in the main dining room?

A: Not at dinner. The dining room is considered a fine dining restaurant and shorts are not permitted.

Q: Is the dress code the same on Grand Voyages?

A: Yes. The policy applies to all Holland America Line voyages. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended.

Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience.

ELITE PACKAGE

Only $59.95 per guest/per day*

Enjoy all the benefits from our Quench and Signature Packages and more! With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroff’s Original Cocktails!

SIGNATURE PACKAGE

Only $54.95 per guest/per day*

QUENCH PACKAGE (NON-ALCOHOLIC)

Only $17.95 per guest/per day*

Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola™ products, our signature mocktails, Red Bull, and bottled waters 500ml and under.

COCA-COLA™ PACKAGE

Only $8.00 per guest/per day*

The Coca-Cola™ Package includes unlimited fountain sodas for $8.00 per person, per day. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola™ Freestyle program with more than 100 unique Coca-Cola™ flavours available.

* Prices are per person per day. Please see your server or bartender for a full list of items included in each package.

An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.

All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package.

The Elite package has a daily limit of 15 alcoholic beverages with a menu price of $15 or less. Unlimited non-alcoholic beverage.

The Signature package has a daily limit of 15 alcoholic or non-alcoholic drinks with a menu price of $11 or less.

The Quench Beverage Package is limited to 15 non-alcoholic drinks daily.

The packages exclude purchases made in the Mini Bar, Honour Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam.

Packages are non-transferrable and non-refundable. No sharing is permitted.

Participants may order only one drink at a time and must be of the legal drinking age for the respective itinerary.

Beverage Management reserves the right to revoke the package if misused. Beverage Management reserves the right to refuse service for any reason, including refusing service of alcoholic beverages to intoxicated guests.

You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise.

For komforten for alle vores gæster er alle kahytter, udstillingsrum og de fleste andre indendørs områder udpeget som røgfrie. Rygning af nogen art er ikke tilladt på nogen kahytveranda.

Udpegede rygeområder

Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam

• Sea View Bar-området
• Oak Room (kun Noordam, inklusive cigar- og piberygning)

Koningsdam, Nieuw Statendam, Rotterdam

• Sea View Bar-området
• Rygning i casinoet er tilladt i udpegede områder kun for aktive spillere og kun når skibet befinder sig uden for 12 sømil fra Nederlandene

Volendam, Zaandam

• Sea View Bar-området
• Rygning i casinoet er tilladt i udpegede områder kun for aktive spillere og kun når skibet befinder sig uden for 12 sømil fra Nederlandene
• Sportsdækket, udenfor Crow's Nest

Cigar- og piberygning er ikke tilladt nogen steder indenfor på skibet; det er kun tilladt på udendørs dæk, hvor rygning ellers er tilladt.

Elektroniske cigaretter er ikke tilladt i kahytter eller i andre offentlige områder ombord undtagen i de udpegede rygeområder.

Enhver gæst, der ryger indenfor i kahytter eller på verandaer i strid med vores politik, vil blive pålagt et rengøringsgebyr på 250 USD pr. dag med overtrædelse og risikerer at blive fjernet fra skibet ved gentagne overtrædelser.

Holland America Line forbeholder sig retten til til enhver tid at ændre rygepolitikken ombord eller ændre de steder, hvor rygning er tilladt.

Gæster må ikke medbringe alkoholiske eller ikke-alkoholiske drikkevarer ombord til konsum eller anden brug, undtagen som følger:

Gæster på 21 år og derover må medbringe vin og champagne ombord, men der pålægges et korkgebyr på USD $20,00 (som kan ændres uden varsel) for hver flaske (maks. 750 ml eller mindre). Begrænsninger gælder. Vin medbragt i mængder, som skibet eller sikkerheden vurderer som overdrevne, vil blive afvist.

Vin købt under selskabsarrangerede udflugter til lokale vingårde er undtaget fra korkgebyret ombord (tilbuddet gælder én flaske vin per person).

For rejser, der afgår fra og vender tilbage til Australien og/eller New Zealand, gælder denne politik for gæster på 18 år og derover. For rejser, der afgår fra og vender tilbage til Europa, Kina, Hongkong, Singapore eller Taiwan, gælder denne politik for gæster på 18 år og derover, og for rejser, der afgår fra og vender tilbage til Japan, gælder denne politik for gæster på 20 år og derover.

Varer som sodavand, energidrikke eller andre ikke-alkoholiske drikkevarer er ikke tilladt ombord i nogen form. Plastikflasker med vand er ikke tilladt. Dog er der tilladt en mængde på seks liter, tolv (12) dåser eller kartoner (500 ml eller mindre) eller seks (6) dåser eller kartoner (1 liter eller mindre) vand per kahyt. Enhver mængde ud over denne tilladelse vil ikke blive tilladt ombord. Vand i plastikflasker vil ikke blive tilladt ombord i nogen mængde, heller ikke i havneanløb. Gæster vil blive bedt om at kassere åbne drikkevarer i plastikbeholdere inden ombordstigning.

Alt indchecket og håndbagage vil blive scannet, og eventuelle forbudte genstande, herunder alkoholiske og ikke-alkoholiske drikkevarer, vil blive fjernet, konfiskeret og kasseret. Hvis din bagage er låst, kan låsen blive fjernet af sikkerhedspersonalet, eller bagagen vil blive tilbageholdt af sikkerheden, indtil du kan være til stede ved en inspektion, hvor eventuelle genstande i tvivl kan identificeres yderligere og/eller afleveres. Holland America Line påtager sig intet ansvar for tab, omkostninger, skuffelse eller skader af nogen art som følge af fjernelse af bagagelås, alkoholiske/ikke-alkoholiske varer eller andre forbudte genstande, som fjernes og kasseres i strid med politikken. Du accepterer at aflevere alkoholiske drikkevarer, der er købt toldfrit i skibets gavebutik eller i havneanløb, til Holland America Line, som vil levere dem til din kahyt lige før udstigning. Enhver vin eller champagne leveret af Holland America Line til dig er ikke underlagt korkgebyr. Renset eller destilleret vand i fabriksforseglede beholdere (inklusive plastikbeholdere) til brug sammen med medicinsk udstyr er tilladt i indchecket bagage og skal pakkes sammen med udstyret. Destilleret/renset vand i fabriksforseglede beholdere (inklusive plastikbeholdere) til genopblanding af modermælkserstatning er tilladt i indchecket bagage for kahytter med spædbørn. Begrænsninger gælder. Tilladelser kan ændres uden varsel og er underlagt situationsbestemte vurderinger af både sikkerhed og skib.

Et servicegebyr på 18 % pålægges automatisk alle drikkekøb, barvarer, specialrestauranters dækgebyrer og alle à la carte-menuvarer. Lokale salgsskatter pålægges, hvor det kræves.

Køb af tobak og alkohol

• En rejsende må medbringe op til 100 cigarer og 200 cigaretter (en karton) inden for en toldfri grænse på US$800. USA-borgere på statsdepartementslicenseret rejse til Cuba må ikke længere medbringe cigarer eller andre varer hjem fra deres besøg. Yderligere cigarer og cigaretter kan medbringes ind i landet, men vil være underlagt told og afgifter. Cigaretter kan også være underlagt skatter pålagt af statslige og lokale myndigheder. Bidis – i bund og grund smagsatte cigaretter – er generelt ikke tilladt indført.
• Generelt må én liter alkohol per person indføres toldfrit til USA af rejsende på 21 år eller ældre, selvom rejsende fra De Amerikanske Jomfruøer eller andre caribiske lande har ret til mere. Yderligere mængder kan indføres, men vil være underlagt told og IRS-skatter.

Revideret politik gældende fra 1. juni 2021

Our vessels have specially designed staterooms for guests who require mobility assistive features. If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact manoeuvrability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to manoeuvre into and out of the stateroom. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. There are three types of accessible staterooms on our vessels.

Fully Accessible rooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms.

Fully Accessible – Single Side Approach rooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds.

Ambulatory Accessible rooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide some accessible features.

Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub.

Roll-in Showers provide the turning space necessary for a wheelchair to manoeuvre within the showering area.

Transfer Showers provide the manoeuvring clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair.

Accessible Bathtubs provide the manoeuvring clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair.

Details regarding accessible rooms on each ship can be found on each ship’s Deck Plan.

Internet Access

Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilising the workstations located in the Explorations Café. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Café and your wireless device.

Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections.

Wireless Internet Service

Each Holland America Line vessel offers wireless access throughout the ship. Guests may use their laptop computer or other wireless internet enabled device to purchase and connect to the wireless internet service on board.

Connect:

1. Put your device in airplane mode.
2. Turn Wi-Fi “on” and connect to your ship’s network.
3. Open your web browser and type “Login.com”.
4. Within Holland America Line Navigator™, choose “Connect to Paid Internet” from the selection options.

Available Internet Packages:

• Surf (most popular): $24.99. (Surf your favourite sites including e-mail, news, sports and more. May not allow for audio/video calling and streaming.)
• Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Supports audio/video calling and streaming where coverage allows.)

Keep in Mind:

• Satellite transmissions are inherently slower than shore-side connections.
• You’ll find a select number of free sites under “Complimentary Browsing.”
• For more information please see the Frequently Asked Questions or one of our Guest Relations team members.
• Each package comes with a daily volume of data for a superior experience. Volumes vary by package and subject to change. For a current listing of the daily volume soft caps, see the Internet Plan Selection page.

Powered by The New York Times

The Explorations Café, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone.

AT&T Mobile Packages

Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Choose from options for calling only, calling and messaging or calling, messaging and data.

Mobile Phone Service

Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number.

The Wireless Maritime Service system is available for use when the ship is in international waters. When user’s phones pick the shipboard signal, their phone will usually display “cellular at sea”, “Ship Roam”or “901-18”. Depending on the handset and the carrier the user may be required to select “Roam” on the handset.

For questions about your service or about billing, please contact your home network customer service.

Webcams

Holland America Line does not publish webcam information online.

Holland America Line tillader kun service- og førerhunde om bord, defineret som dyr, der er individuelt trænet til at yde assistance til personer med handicap. Vi tillader ikke, at gæster medbringer kæledyr, terapidyr/følgesvenddyr eller andre dyr, der ikke opfylder definitionen på service- og førerhunde. Hvis du har spørgsmål om, hvorvidt det dyr, du ønsker at medbringe om bord, faktisk er en service- eller førerhund, kan du kontakte vores Afdeling for Gæsters Tilgængelighed.

Din rejseplan kan inkludere havne med meget specifikke og strenge krav, der skal opfyldes, før din service- eller førerhund får lov til at forlade skibet. Sørg for at sætte dig grundigt ind i kravene for, at et service- eller førerhundsdyr kan gå i land i hver enkelt havn. De bedste steder at indhente specifik information om nødvendige dokumenter og vaccinationer til dit service- eller førerhundsdyr er U.S. Department of Agriculture's hjemmeside, de lokale toldkontorer i de pågældende havne samt dyrlægen for dit service- eller førerhundsdyr. Alle dokumentations- og vaccinationskrav fastsættes af myndighederne og ikke af Holland America Line. Skulle du have brug for hjælp til at finde disse oplysninger, bedes du kontakte vores Afdeling for Gæsters Tilgængelighed.

For at kunne gå om bord på skibet skal dit service- eller førerhundsdyr have gyldige vaccinationer. Dokumentation, der bekræfter vaccinationsstatus, skal fremsendes til vores Afdeling for Gæsters Tilgængelighed inden afrejse. Vi anbefaler også, at du medbringer vaccinationspapirer under hele rejsen, da de kan blive efterspurgt i havnene. Hvis du ikke har de rette dokumenter og bevis for vaccinationer, som kræves i en havn, eller hvis der er lokale karantænebestemmelser, vil dit service- eller førerhundsdyr ikke få tilladelse til at forlade skibet. Hvis dit service- eller førerhundsdyr nægtes at forlade skibet i en bestemt havn, vil personalet og besætningen samarbejde med dig om at finde mulige løsninger, så du kan besøge havnen uden dit dyr. Bemærk venligst, at du i dit fravær selv skal sørge for pasning og opsyn med dit service- eller førerhundsdyr. Undtagen i de tilfælde, hvor dit dyr er nægtet at gå i land, må du ikke efterlade dit service- eller førerhundsdyr uden opsyn om bord eller i din kahyt på noget tidspunkt.

Vigtig information om service- og førerhunde på australske krydstogter

De australske karantænemyndigheder har ændret deres praksis vedrørende servicehunde om bord på krydstogtskibe. Desværre gør deres nye tilgang det praktisk talt umuligt for os at tillade service- og førerhunde på indenrigs- eller rundrejser fra Australien. Department of Agriculture betragter nu disse krydstogter som internationale rejser og dermed underlagt 'biologisk sikkerhedskontrol'. Som selskab er vi dybt skuffede over denne ændring og har skrevet til den føderale minister for at anmode om en tilbagevenden til den tidligere praksis. På nuværende tidspunkt vil gæster ikke kunne rejse med service- og førerhunde på rejser, der slutter i Australien eller anløber en australsk havn efter besøg i udlandet. Gæster, der sejler på rejser, der starter i Australien, kan medbringe deres service- eller førerhund, forudsat at rejsen ikke vender tilbage til Australien efter besøg i en udenlandsk havn. Har du yderligere spørgsmål, bedes du kontakte vores Afdeling for Gæsters Tilgængelighed via e-mail på [email protected].

Additional Cost

Join Club Orange to experience a new level of luxury, from priority check-in and disembarkation to premium dining amenities. Club Orange benefits include a complimentary stateroom upgrade, a special event chosen by the captain and priority check-in and disembarkation. Read on for a full list of Club Orange benefits.

Please contact us for Club Orange pricing

DISCOVER A NEW LEVEL OF SOPHISTICATION

Add even more class and convenience to your cruise! When you join Club Orange, you’ll receive the following exceptional benefits:

PRIORITY ACCESS

• Priority check-in
• Priority access to specialty restaurant reservations
• Priority line at the Guest Services desk
• Priority line at the Shore Excursions desk
• Priority access to tenders ashore in select ports
• Priority disembarkation

PREMIUM DINING

• Expanded 24-hour room service breakfast menu
• Pinnacle Class ships: Private dining venue for breakfast and dinner with an expanded menu
• All other ships: Priority seating in the Dining Room for breakfast and dinner with an expanded menu

EXCLUSIVE AMENITIES

• Complimentary stateroom upgrade
• Dedicated concierge service
• Welcome glass of sparkling wine on embarkation day
• Premium bathrobes
• Club Orange keycard
• Exclusive Club Orange tote bag (one per stateroom)

SPECIAL EVENTS

• Private Greenhouse Spa & Salon® consultation
• Complimentary jewellery cleaning
• Coffee chat with some of our onboard entertainers

Guests will be notified of these exclusive experiences once on board

$25/person/day on cruises up to 13 days

$15/person/day on cruises 13+ days