Zuiderdam

Refresh, Relax and Rejuvenate

During a leisurely day at sea, few places help you refresh, relax and rejuvenate like the Greenhouse Spa & Salon®. This heavenly retreat nurtures every aspect of your well-being with renowned spa rituals and healing touches. In the spa, pamper your skin with facial treatments featuring premium, naturally sourced ingredients. Nurture your body, too, with massage treatments employing time-honoured, hands-on massage techniques gleaned from around the world.

Stop by the professionally staffed Fitness Centre equipped with the latest cardio and weight machines. Try one of our classes on indoor cycling, Pilates and more or work out at your own pace. You can also head out for fresh air and exercise on deck, where you'll find basketball and volleyball courts, and two refreshing pools (available on select ships). Some classes may have a nominal fee.

Sea View Pool agter på dæk 9 er skibets udendørs pool, der byder på to whirlpools og serveres af Sea View Bar samt Slice, pizzeriaet ombord.

Poolen har en lavvandet zone langs kanten, hvor man kan sidde og køle af. Denne pool er forbeholdt voksne.

Lido Pool, som også ligger midtskibs på dæk 9, byder på tre varme spabade og beskyttes mod dårligt vejr af en indtrækkelig glaskuppel. Den serveres af Lido Bar og Trident Grill med lette måltider og har en scene til levende underholdning.

Spil USA’s hurtigst voksende sport med Holland America Line, den eksklusive krydstogtspartner for Professional Pickleball Association. Alle vores krydstogtskibe har pickleball-baner med betagende udsigt fra øverste dæk. Udstyr og baner står til rådighed for en kamp når som helst, så længe vejret tillader det. Er du en ivrig pickler? Deltag i en pickleball-turnering til søs og sæt dit dink-skud på prøve. Usikker nybegynder? Lær det grundlæggende på gratis begynderlektioner, der starter foråret 2023. Mindeværdige startpakker vil snart være tilgængelige i vores butikker – køb dem som gaver til passionerede spillere eller som souvenirs, så du altid kan mindes dine pickleball-oplevelser til søs.

Gæster, der er døve eller hørehæmmede

For at maksimere krydstogtoplevelsen for gæster, der er døve eller hørehæmmede, har Holland America Line gjort følgende tilgængeligt:

• Stateroom-sæt, der inkluderer visuelle og taktile alarmer ved bankning på døren, telefonopkald eller alarm.
• Stateroom-tv med mulighed for undertekster (nogle satellitsignaler transmitteres uden undertekster, så denne funktion er kun tilgængelig, når skibet modtager signal med undertekster).
• Telefoner med forstærket lyd til kahytterne.
• Assistive Listening Systems med bærbare modtagere i showloungerne, som hjælper hørehæmmede gæster med at høre forestillingerne.
• Skrevet sikkerhedsinformation samt en kopi af sikkerhedsinstruktionen ved livbådsøvelse.

Gæster, der er blinde eller svagsynede

For at maksimere krydstogtoplevelsen for vores gæster, der er blinde eller svagsynede, har Holland America Line gjort følgende tilgængeligt:

• Skærmlæser-software i Explorations Café, som gør det muligt for gæster at navigere på nettet ved at lytte til teksten.
• Downloadbare daglige aktiviteter, nyheder og menuer til gæster med bærbare computere med skærmlæserprogrammer. Disse kan også downloades til den skærmlæser-aktiverede computer i Explorations Café.
• Med 45 dages varsel kan der leveres menuer i stor skrift eller i Braille, som beskriver den inspirerede gastronomi, der tilbydes på et væld af spisesteder – fra den elegante Dining Room til det afslappede Lido Market.
• En introduktionstur på skibet ved ankomst.

Krydstogt for børn med særlige behov

Hos Holland America Line diskriminerer vi ikke mod enkeltpersoner på grund af handicap. Vi bestræber os, så vidt det er muligt, på at imødekomme behovene hos alle personer med handicap, herunder børn. På grund af den særlige omsorg, der kræves for ethvert barn, med eller uden handicap, skal vi dog først klarlægge barnets specifikke behov for at kunne vurdere og finde den bedste og sikreste måde at imødekomme disse behov på. Vi opfordrer familier til at kontakte vores Guest Accessibility Department inden krydstogtet for at evaluere barnets behov og finde den bedste løsning. Club HAL kan ikke tilbyde programmer til børn, der kræver individuel pleje. Deltagere med særlige behov, som opfylder betingelserne og har brug for individuel pleje, skal have en forælder eller værge til stede.

Personligt mobilitetsudstyr

For sikkerheden for alle gæster og besætning samt for at forbedre tilgængeligheden anbefaler Holland America Line kraftigt, at alt personligt elektrisk mobilitetsudstyr opfylder følgende kriterier:

• Bredde: Maksimalt 23" for at kunne være i en standardkahyt, medmindre udstyret kan foldes sammen til 23" eller mindre
• Vægt: Maksimalt 45 kg uden batteri
• Batterier: Skal være Gel, tørcelle eller AGM (Absorbed Glass Mat)

Vi anerkender, at en større scooter kan være nødvendig for nogle personer. Hvis du mener, at du har brug for en større scooter, bedes du kontakte Access & Compliance Department for at drøfte dine behov.

For gæster med fødevareintolerancer eller allergier, der ikke er livstruende, bedes De kontakte vores Skibstjenesteafdeling på (800) 541-1576. For gæster med livstruende fødevareallergier beder vi Dem venligst om at give detaljerede oplysninger til vores Afdeling for Gæsteadgang ved at udfylde en Formular for Særlige Behov (SRI). Gæster bør angive på denne formular, hvilke fødevarer der potentielt kan forårsage en alvorlig reaktion.

Gæster med en række alvorlige fødevareallergier sejler regelmæssigt med Holland America Line. Vores køkkenpersonale om bord er vant til og erfarent i at håndtere denne type behov. Køkkenet har adskillige forskellige områder til madlavning, hvilket kan hjælpe med at reducere risikoen for krydskontaminering. Det er dog vigtigt at bemærke, at måltiderne tilberedes i store mængder om bord, og derfor er der altid en mulighed for en vis krydskontaminering. Holland America Line kan derfor ikke garantere, at en gæst ikke kommer i kontakt med disse fødevarer. Selvom vores Afdeling for Gæsteadgang vil give skibet forudgående besked om alle fødevareallergier, der er angivet i en indsendt SRI, anbefales det, at gæster også kontakter Restaurantchefen ved ombordstigning for at gennemgå detaljerne vedrørende disse særlige kostbehov.

Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Infants must be at least 6 months of age at the time of embarkation in order to sail. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days.

Guests must be 21 years of age or over to purchase or consume alcohol onboard. For voyages that depart from and return to Australia and/or New Zealand, Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older.

Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.

All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorisation. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Your travel advisor can provide additional information about this requirement.

Please Note: In an effort to prevent international child abduction, many governments have initiated procedures at entry and exit points. These often include requiring documentary evidence of relationship and permission for the child’s travel from the parent(s) or legal guardian if not present. Having such documentation on hand, even if not required, may facilitate entry or departure. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information.

Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. For activities and programs for children age 3-17, please refer to the CLUB HAL YOUTH PROGRAM section.

Minors Going Ashore

Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.

Q: Is there a Dress Code?

A: Yes. Shirts/cover-ups and footwear are always required indoors. We also have several levels of suggested attire in the evenings

• When suggested attire is Casual smart casual attire is appropriate. Shorts, pool/beachwear, distressed jeans and men’s tank tops are best left to the daytime and are not permitted in table service restaurants.
• When suggested attire is Dressy we take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets.

Q: Why the change from “Gala Attire” To “Dressy”?

A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable.

Q: What about ladies’ dressy attire?

A: Dressy attire is appropriate. Dresses, skirts, and slacks are all acceptable.

Q: Are a jacket and tie required for men?

A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change.

Q: Are jeans allowed?

A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Dressy nights jeans are only allowed in casual dining restaurants.

Q: Can I wear shorts in the main dining room?

A: Not at dinner. The dining room is considered a fine dining restaurant and shorts are not permitted.

Q: Is the dress code the same on Grand Voyages?

A: Yes. The policy applies to all Holland America Line voyages. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended.

ELITE PAKKE

Kun $59,95 per gæst/per dag*

Nyd alle fordelene fra vores Quench- og Signature-pakker og mere til! Med Elite Beverage Package kan du nyde alle drikkevarer på menuen til en pris på $15 og derunder, inklusive Dale DeGroffs Original Cocktails!

SIGNATURE PAKKE

Kun $54,95 per gæst/per dag*

Vores Signature-pakke inkluderer alt fra Quench-pakken samt dine foretrukne premium øl, spiritus, cocktails og vine per glas til en pris på $11 og derunder.

QUENCH PAKKE (IKKE-ALKOHOLISK)

Kun $17,95 per gæst/per dag*

Sluk tørsten med vores ikke-alkoholiske pakke, som inkluderer et ubegrænset udvalg af premiumkaffe som espresso og cappuccino, juice, Coca-Cola™ produkter, vores signatur-mocktails, Red Bull samt flaskevand på 500 ml og derunder.

COCA-COLA™ PAKKE

Kun $8,00 per gæst/per dag*

Coca-Cola™ pakken inkluderer ubegrænset sodavand fra fontænen til $8,00 per person per dag. På Koningsdam og Nieuw Statendam omfatter denne pakke også Coca-Cola™ Freestyle-programmet med mere end 100 unikke Coca-Cola™ smagsvarianter.

* Priser er per person per dag. Spørg venligst din tjener eller bartender for en komplet liste over inkluderede varer i hver pakke.

Et servicegebyr på 18 % pålægges automatisk alle drikkekøb, barvarer, specialrestaurant-gebyrer samt alle à la carte menupunkter, der købes. Lokale afgifter tilføjes, hvor det kræves.

Alle voksne med lovlig drikkealder for den pågældende rejseplan, som er booket i samme kahyt, skal også købe pakken.

Elite-pakken har en daglig grænse på 15 alkoholiske drikkevarer med en menupris på $15 eller mindre. Ubegrænset ikke-alkoholiske drikkevarer.

Signature-pakken har en daglig grænse på 15 alkoholiske eller ikke-alkoholiske drikkevarer med en menupris på $11 eller mindre.

Quench Beverage Package er begrænset til 15 ikke-alkoholiske drikkevarer dagligt.

Pakkerne omfatter ikke køb i minibar, honor bar, Chocolate Seduction, roomservice, drikkevarer købt på Half Moon Cay eller selvbetjent fadøl. Freestyle Coca-Cola er i øjeblikket kun tilgængelig på Koningsdam og Nieuw Statendam.

Pakkerne er ikke-overdragelige og ikke-refunderbare. Deling er ikke tilladt.

Deltagere må kun bestille én drik ad gangen og skal være af lovlig drikkealder for den pågældende rejseplan.

Beverage Management forbeholder sig retten til at tilbagekalde pakken ved misbrug. Beverage Management forbeholder sig også retten til at nægte servering af enhver grund, herunder nægtelse af alkoholservering til berusede gæster.

Du kan også bestille drikkepakker, champagne og andre gaver ombord til enhver gæst, der er booket på et Holland America Line-krydstogt.

For alle vores gæsters komfort er alle kahytter, udstillingslokaler og de fleste andre indendørs områder røgfri. Rygning af nogen art er ikke tilladt på nogen kahytveranda.

Udpegede rygeområder

Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam

• Sea View Bar-området
• Oak Room (kun Noordam, inklusive cigar- og piberygning)

Koningsdam, Nieuw Statendam, Rotterdam

• Sea View Bar-området
• Rygning i casinoet er tilladt i udpegede områder for aktive spillere og kun når skibet befinder sig uden for 12 sømil fra Nederlandene

Volendam, Zaandam

• Sea View Bar-området
• Rygning i casinoet er tilladt i udpegede områder for aktive spillere og kun når skibet befinder sig uden for 12 sømil fra Nederlandene
• Sportsdækket udenfor Crow's Nest

Cigar- og piberygning er ikke tilladt nogen steder indenfor skibet; det er kun tilladt på udendørs dæk, hvor rygning ellers er tilladt.

Elektroniske cigaretter er ikke tilladt i kahytter eller andre offentlige områder ombord undtagen i de udpegede rygeområder.

Enhver gæst, der ryger indenfor i kahytter eller på verandaer i strid med vores politik, vil blive opkrævet et rengøringsgebyr på 250 USD pr. dag med overtrædelse og risikerer at blive fjernet fra skibet ved gentagne overtrædelser.

Holland America Line forbeholder sig ret til til enhver tid at ændre rygepolitikken ombord eller ændre de steder, hvor rygning er tilladt.

Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows:

Guests 21 years and older may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Limitations apply. Wine brought in quantities deemed to be excessive by the vessel or security will be refused.

Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person).

For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. For voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older, and for voyages which depart from and return to Japan, this policy applies to guests 20 years and older.

Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Plastic water bottles are not allowed. However, an allowance of six litres, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 litre in volume or less) of water are allowed per stateroom. Any amount in excess of this allowance will be not be allowed onboard. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Guests will be asked to discard open beverages in plastic containers prior to boarding.

All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Limitations apply. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel.

An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.

Buying Tobacco & Alcohol

• A traveller may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. U.S. residents on State Department-licensed travel to Cuba may no longer bring cigars or other goods back with them from their visit. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Cigarettes may also be subject to a tax imposed by state and local authorities. Bidis - essentially flavoured cigarettes - are not generally permitted entry.
• Generally, one litre of alcohol per person may be entered into the U.S. duty-free by travellers who are 21 or older, although travellers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Additional quantities may be entered, although they will be subject to duty and IRS taxes.

Revised Policy effective June 1st, 2021

Our vessels have specially designed staterooms for guests who require mobility assistive features. If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact manoeuvrability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to manoeuvre into and out of the stateroom. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. There are three types of accessible staterooms on our vessels.

Fully Accessible rooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms.

Fully Accessible – Single Side Approach rooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds.

Ambulatory Accessible rooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide some accessible features.

Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub.

Roll-in Showers provide the turning space necessary for a wheelchair to manoeuvre within the showering area.

Transfer Showers provide the manoeuvring clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair.

Accessible Bathtubs provide the manoeuvring clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair.

Details regarding accessible rooms on each ship can be found on each ship’s Deck Plan.

Internetadgang

Gæster kan købe og tilslutte sig satellit-internet døgnet rundt på hvert skib i Holland America Line-flåden, enten ved at tilgå vores trådløse netværk eller benytte arbejdsstationerne i Explorations Café. Internetpakkerne varierer i pris for at imødekomme individuelle behov og kan bruges både ved arbejdsstationerne i Explorations Café og på din trådløse enhed.

Bemærk, at satellitforbindelser kan blive påvirket negativt af fysiske forhindringer som fjorde og dårligt vejr, og hastigheden er markant langsommere end forbindelser på land.

Trådløs internetservice

Hvert Holland America Line-skib tilbyder trådløs adgang overalt ombord. Gæster kan bruge deres bærbare computer eller anden trådløs internetaktiveret enhed til at købe og forbinde sig til den trådløse internetservice ombord.

Sådan forbinder du dig:

1. Sæt din enhed i flytilstand.
2. Tænd for Wi-Fi og forbind til skibets netværk.
3. Åbn din webbrowser og indtast "Login.com".
4. Inden for Holland America Line Navigator™ vælg "Connect to Paid Internet" fra valgmulighederne.

Tilgængelige internetpakker:

• Surf (mest populær): $24,99. Surf på dine yndlingssider, herunder e-mail, nyheder, sport og mere. Understøtter muligvis ikke lyd-/videoopkald og streaming.
• Premium: $29,99. Fra e-mail til streaming, modtag det højeste datavolumen. Understøtter lyd-/videoopkald og streaming, hvor dækning tillader det.

Husk på:

• Satellittransmissioner er naturligt langsommere end forbindelser på land.
• Du finder et udvalg af gratis sider under "Complimentary Browsing."
• For yderligere information, se ofte stillede spørgsmål eller kontakt et medlem af vores Guest Relations-team.
• Hver pakke inkluderer en daglig datamængde for en overlegen oplevelse. Mængder varierer efter pakke og kan ændres. For en aktuel oversigt over daglige datagrænser, se siden for internetplanvalg.

Powered by The New York Times

Explorations Café, powered by The New York Times, tilbyder en behagelig kaffehusstemning, hvor du kan købe og tilslutte dig internettet via de tilgængelige arbejdsstationer eller ved at bruge din egen trådløse internetenhed, såsom en bærbar computer, iPad eller mobiltelefon.

AT&T mobilpakker

Gæster med AT&T-service kan vælge mellem en række pakker med rabatterede priser på internationale opkald, sms’er og data, mens de er ombord. Vælg mellem muligheder for kun opkald, opkald og beskeder eller opkald, beskeder og data.

Mobiltelefoni ombord

Holland America tilbyder, gennem en aftale med Wireless Maritime Service, et avanceret roamingnetværk ombord på alle Holland America-skibe, som gør det muligt at foretage og modtage opkald, sende og modtage sms’er samt tilgå e-mails og surfe på nettet, mens du er til søs, ved brug af din egen mobiltelefon og telefonnummer.

Wireless Maritime Service-systemet er tilgængeligt, når skibet befinder sig i internationale farvande. Når brugerens telefoner opfanger skibets signal, vil telefonen typisk vise "cellular at sea", "Ship Roam" eller "901-18". Afhængigt af telefonmodel og udbyder kan det være nødvendigt at vælge "Roam" på telefonen.

For spørgsmål om din service eller fakturering, kontakt venligst din hjemmenetværks kundeservice.

Webkameraer

Holland America Line offentliggør ikke webcam-information online.

Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact our Guest Accessibility Department.

Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Please be sure you understand the requirements for a service animal to disembark in each port of call. The best places to obtain specific information on required documentation and immunisations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. All documentation and immunisation requirements are established by government authorities and not by Holland America Line. Should you need assistance in locating this information, please contact our Guest Accessibility Department.

To board the ship, your service animal must have current vaccinations. Records confirming the vaccination status should be provided to our Guest Accessibility Department prior to your departure. We also recommend that you carry the immunisation records with you in case they are required at any port of call. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time.

Important Information for Service Animals on Australian Cruises

The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under ‘biosecurity control’. As a company, we are incredibly disappointed with the Department’s new approach, and we have written to the Federal Minister to ask for a return to their previous way of doing things. At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. Guests sailing on voyages that begin in Australia will be able to sail with their service animal provided the voyage does not return to Australia after visiting a foreign port. Should you have further questions please contact our Guest Accessibility Department via email at [email protected]

Ekstra omkostning

Bliv medlem af Club Orange og oplev en ny dimension af luksus, fra prioriteret check-in og udstigning til eksklusive spisemuligheder. Fordelene ved Club Orange inkluderer en gratis kahytopgradering, en særlig begivenhed udvalgt af kaptajnen samt prioriteret check-in og udstigning. Læs videre for en komplet oversigt over Club Orange-fordelene.

Kontakt os venligst via dette link for priser på Club Orange

OPDAG ET NYT NIVEAU AF SOFISTIKERET ELEGANCE

Tilføj endnu mere klasse og bekvemmelighed til dit krydstogt! Når du bliver medlem af Club Orange, får du følgende enestående fordele:

PRIORITERET ADGANG

• Prioriteret check-in
• Prioriteret adgang til reservationer i specialrestauranter
• Prioriteret kø ved gæsteservice
• Prioriteret kø ved udflugtskontoret
• Prioriteret adgang til tenderbåde i udvalgte havne
• Prioriteret udstigning

FØRSTEKLASSE SPISEOPLEVELSER

• Udvidet 24-timers roomservice morgenmadsmenu
• Pinnacle Class-skibe: Privat spisested til morgenmad og middag med en udvidet menu
• Alle andre skibe: Prioriteret bordreservation i spisesalen til morgenmad og middag med en udvidet menu

EKSKLUSIVE FACILITETER

• Gratis kahytopgradering
• Dedikeret concierge-service
• Velkomstglas med mousserende vin på ombordstigningsdagen
• Førsteklasses badekåber
• Club Orange-nøglekort
• Eksklusiv Club Orange-taske (én pr. kahyt)

SÆRLIGE BEGIVENHEDER

Invitation til en særlig begivenhed ombord udvalgt af skibets kaptajn, såsom:

• Privat konsultation i Greenhouse Spa & Salon®
• Gratis rensning af smykker
• Kaffesnak med nogle af vores underholdere ombord

Gæster vil blive informeret om disse eksklusive oplevelser, når de er ombord

25 USD/person/dag på krydstogter op til 13 dage
15 USD/person/dag på krydstogter over 13 dage