Novi Amsterdam

Refresh, Relax and Rejuvenate

During a leisurely day at sea, few places help you refresh, relax and rejuvenate like the Greenhouse Spa & Salon®. This heavenly retreat nurtures every aspect of your well-being with renowned spa rituals and healing touches. In the spa, pamper your skin with facial treatments featuring premium, naturally sourced ingredients. Nurture your body, too, with massage treatments employing time-honored, hands-on massage techniques gleaned from around the world.

Stop by the professionally staffed Fitness Center equipped with the latest cardio and weight machines. Try one of our classes on indoor cycling, Pilates and more or work out at your own pace. You can also head out for fresh air and exercise on deck, where you'll find basketball and volleyball courts, and two refreshing pools (available on select ships). Some classes may have a nominal fee.

The Sea View Pool on Deck 9 is the ship's open air pool featuring two whirlpools and served by the Sea View Bar and Slice the pizzeria.

The pool itself has a shallow area around the edge of it for sitting in to cool down. This pool is designated for adults only.

The Lido Pool is also located midship on deck 9. It has 3 hot tubs and is protected by a retractable glass dome cover during inclement weather. It is served by the Lido Bar and Trident Grill for light meals and has a bandstand for live entertainment. 

Gosti koji su gluhi ili imaju oštećenje sluha

Kako bi maksimalno unaprijedili iskustvo krstarenja za goste koji su gluhi ili imaju oštećenje sluha, Holland America Line nudi sljedeće pogodnosti:

• Komplete za kabine koji uključuju vizualne i taktilne signale za kucanje na vrata, zvono telefona ili alarm.
• Televizore u kabinama s mogućnošću prikaza titlova (neki satelitski prijenosi nemaju titlove, stoga je ova funkcija dostupna samo kada signal koji brod prima sadrži titlove).
• Telefone s pojačanim zvukom u kabinama.
• Sustave za pomoć pri slušanju s prijenosnim prijamnicima u dvoranama za predstave, kako bi gosti s oštećenjem sluha mogli bolje pratiti programe.
• Pisane sigurnosne informacije i kopiju govora o sigurnosnoj vježbi s čamcima za spašavanje.

Gosti koji su slijepi ili slabovidni

Kako bi maksimalno unaprijedili iskustvo krstarenja za naše goste koji su slijepi ili slabovidni, Holland America Line nudi sljedeće usluge:

• Softver za čitanje ekrana u Explorations Caféu koji omogućuje gostima navigaciju internetom slušanjem teksta.
• Dnevne aktivnosti, vijesti i jelovnike dostupne za preuzimanje za goste s prijenosnim računalima i programima za čitanje ekrana. Ove materijale moguće je preuzeti i na računalo s podrškom za čitanje ekrana u Explorations Caféu.
• Uz najavu od 45 dana, jelovnike velikim slovima ili u Brailleovu pismu koji opisuju inspiriranu kuhinju u raznim prostorima, od elegantne blagovaonice do ležernog Lido Marketa.
• Upoznavanje s brodom kroz vođeni obilazak po dolasku.

Krstarenja za djecu s posebnim potrebama

U Holland America Lineu ne diskriminiramo pojedince na temelju invaliditeta. Nastojimo, u mjeri mogućeg, udovoljiti potrebama svih osoba s invaliditetom, uključujući djecu. Međutim, zbog osjetljivosti skrbi za svako dijete, s invaliditetom ili bez, prvo moramo utvrditi specifične potrebe djeteta kako bismo mogli pravilno procijeniti i odrediti najbolji i najsigurniji način za njihovo ispunjenje. Potaknujemo obitelji da prije krstarenja kontaktiraju naš Odjel za pristupačnost gostiju kako bi se procijenile i definirale specifične potrebe djeteta te kako ih najbolje zadovoljiti. Club HAL ne može uključiti djecu kojima je potrebna individualna njega u svoje programe. Sudionici s posebnim potrebama koji ispunjavaju uvjete i zahtijevaju individualnu njegu moraju imati roditelja ili skrbnika prisutnog tijekom programa.

Osobna oprema za mobilnost

Radi sigurnosti svih gostiju i posade te radi poboljšanja pristupačnosti, Holland America Line snažno preporučuje da sva osobna električna pomagala za mobilnost zadovoljavaju sljedeće kriterije:

• Širina: najviše 23 inča (58,4 cm) kako bi se mogla smjestiti u standardnu kabinu, osim ako se ne može sklopiti na širinu od 23 inča ili manje
• Težina: najviše 100 funti (45 kg) bez baterije
• Baterije: moraju biti Gel, suhe ćelije ili AGM (Absorbed Glass Mat)

Svjesni su da je nekim osobama potreban veći skuter. Ako smatrate da vam je potreban veći skuter, molimo kontaktirajte Odjel za pristupačnost i usklađenost kako biste razgovarali o svojim zahtjevima.

Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Infants must be at least 6 months of age at the time of embarkation in order to sail. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days.

Guests must be 21 years of age or over to purchase or consume alcohol onboard. For voyages that depart from and return to Australia and/or New Zealand, Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older.

Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.

All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorisation. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Your travel advisor can provide additional information about this requirement.

Please Note: In an effort to prevent international child abduction, many governments have initiated procedures at entry and exit points. These often include requiring documentary evidence of relationship and permission for the child’s travel from the parent(s) or legal guardian if not present. Having such documentation on hand, even if not required, may facilitate entry or departure. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information.

Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. For activities and programs for children age 3-17, please refer to the CLUB HAL YOUTH PROGRAM section.

Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.

Q: Is there a Dress Code?

A: Yes. Shirts/cover-ups and footwear are always required indoors. We also have several levels of suggested attire in the evenings

• When suggested attire is Casual smart casual attire is appropriate. Shorts, pool/beachwear, distressed jeans and men’s tank tops are best left to the daytime and are not permitted in table service restaurants.
• When suggested attire is Dressy we take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets.

Q: Why the change from “Gala Attire” To “Dressy”?

A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable.

Q: What about ladies’ dressy attire?

A: Dressy attire is appropriate. Dresses, skirts, and slacks are all acceptable.

Q: Are a jacket and tie required for men?

A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change.

Q: Are jeans allowed?

A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Dressy nights jeans are only allowed in casual dining restaurants.

Q: Can I wear shorts in the main dining room?

A: Not at dinner. The dining room is considered a fine dining restaurant and shorts are not permitted.

Q: Is the dress code the same on Grand Voyages?

A: Yes. The policy applies to all Holland America Line voyages. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended.

Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience.

ELITE PACKAGE

Only $59.95 per guest/per day*

Enjoy all the benefits from our Quench and Signature Packages and more! With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroff’s Original Cocktails!

SIGNATURE PACKAGE

Only $54.95 per guest/per day*

QUENCH PACKAGE (NON-ALCOHOLIC)

Only $17.95 per guest/per day*

Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola™ products, our signature mocktails, Red Bull, and bottled waters 500ml and under.

COCA-COLA™ PACKAGE

Only $8.00 per guest/per day*

The Coca-Cola™ Package includes unlimited fountain sodas for $8.00 per person, per day. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola™ Freestyle program with more than 100 unique Coca-Cola™ flavours available.

* Prices are per person per day. Please see your server or bartender for a full list of items included in each package.

An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.

All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package.

The Elite package has a daily limit of 15 alcoholic beverages with a menu price of $15 or less. Unlimited non-alcoholic beverage.

The Signature package has a daily limit of 15 alcoholic or non-alcoholic drinks with a menu price of $11 or less.

The Quench Beverage Package is limited to 15 non-alcoholic drinks daily.

The packages exclude purchases made in the Mini Bar, Honour Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam.

Packages are non-transferrable and non-refundable. No sharing is permitted.

Participants may order only one drink at a time and must be of the legal drinking age for the respective itinerary.

Beverage Management reserves the right to revoke the package if misused. Beverage Management reserves the right to refuse service for any reason, including refusing service of alcoholic beverages to intoxicated guests.

You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise.

Za udobnost svih naših gostiju, sve kabine, izložbeni prostori i većina ostalih unutarnjih prostora su označeni kao prostori bez pušenja. Pušenje bilo koje vrste nije dozvoljeno na verandama kabina.

Označena područja za pušenje

Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam

• Područje Sea View bara
• Oak Room (samo Noordam, uključujući pušenje cigara i lula)

Koningsdam, Nieuw Statendam, Rotterdam

• Područje Sea View bara
• Pušenje u casinu dozvoljeno je samo u označenim područjima za aktivne igrače i isključivo izvan 12 nautičkih milja od Nizozemske

Volendam, Zaandam

• Područje Sea View bara
• Pušenje u casinu dozvoljeno je samo u označenim područjima za aktivne igrače i isključivo izvan 12 nautičkih milja od Nizozemske
• Sportska paluba, izvan Crow's Nest

Pušenje cigara i lula nije dozvoljeno nigdje unutar broda; dopušteno je samo na vanjskim palubama gdje je pušenje inače dozvoljeno.

Elektroničke cigarete nisu dozvoljene u kabinama niti u drugim javnim prostorima broda osim u označenim područjima za pušenje.

Svi gosti koji puše unutar kabina ili na verandama u suprotnosti s našom politikom bit će terećeni naknadom za čišćenje u iznosu od 250 USD po danu kršenja i mogu biti uklonjeni s broda u slučaju ponovljenih prekršaja.

Holland America Line zadržava pravo u bilo kojem trenutku izmijeniti politiku pušenja na brodu ili promijeniti lokacije na kojima je pušenje dopušteno.

Gosti nisu dopušteni donositi alkoholna ili bezalkoholna pića na brod za konzumaciju ili bilo koju drugu upotrebu, osim u sljedećim slučajevima:

Gosti stariji od 21 godine mogu donijeti vino i šampanjac na brod, no za svaku bocu (maksimalno 750 ml ili manje) naplaćuje se naknada za otvaranje od 20 USD (koja se može promijeniti bez prethodne najave). Primjenjuju se ograničenja. Vino doneseno u količinama koje brod ili sigurnosne službe smatraju pretjeranim bit će odbijeno.

Vino kupljeno tijekom izleta koje organizira kompanija i koji uključuju posjet lokalnim vinarijama oslobođeno je naknade za otvaranje na brodu (ponuda vrijedi za jednu bocu vina po osobi).

Za plovidbe koje polaze iz i vraćaju se u Australiju i/ili Novi Zeland, ova politika vrijedi za goste starije od 18 godina. Za plovidbe koje polaze iz i vraćaju se u Europu, Kinu, Hong Kong, Singapur ili Tajvan, ova politika vrijedi za goste starije od 18 godina, dok za plovidbe koje polaze iz i vraćaju se u Japan vrijedi za goste starije od 20 godina.

Stvari poput gaziranih pića, energetskih napitaka ili drugih bezalkoholnih proizvoda nisu dozvoljene na brodu ni u kojem obliku. Plastične boce s vodom nisu dopuštene. Međutim, po kabini je dozvoljena količina od šest litara, dvanaest (12) limenki ili kartona (do 500 ml) ili šest (6) limenki ili kartona (do 1 litre) vode. Količine iznad ove dozvole neće biti dopuštene na brodu. Voda u plastičnim bocama neće biti dopuštena ni u lukama pristajanja. Gosti će biti zamoljeni da odbace otvorena pića u plastičnim spremnicima prije ukrcaja.

Sva predana i ručna prtljaga bit će pregledana skenerom, a svi zabranjeni predmeti, uključujući alkoholna i bezalkoholna pića, bit će uklonjeni, zaplijenjeni i odbačeni. Ako je vaša prtljaga zaključana, sigurnosno osoblje može ukloniti bravu ili će prtljaga biti zadržana dok ne budete prisutni za pregled i eventualnu identifikaciju ili predaju spornog predmeta. Holland America Line ne snosi odgovornost za bilo kakav gubitak, trošak, razočaranje ili štetu nastalu uklanjanjem brave na prtljazi, alkoholnih/bezalkoholnih pića ili drugih zabranjenih predmeta u suprotnosti s politikom. Slažete se predati alkoholna pića kupljena u duty free trgovini broda ili u lukama pristajanja Holland America Lineu, koji će ih dostaviti u vašu kabinu neposredno prije iskrcaja. Vino ili šampanjac koje vam Holland America Line osigurava nisu predmet naknade za otvaranje. Pročišćena ili destilirana voda u tvornički zatvorenim spremnicima (uključujući plastične) za upotrebu s medicinskim uređajima dopuštena je u predanoj prtljazi i mora biti spakirana s uređajima. Destilirana/pročišćena voda u tvornički zatvorenim spremnicima (uključujući plastične) za pripremu dječje formule dopuštena je u predanoj prtljazi za kabine s rezervacijama za dojenčad. Primjenjuju se ograničenja. Dozvole se mogu mijenjati bez prethodne najave i podložne su procjeni sigurnosnih službi i broda.

Automatski se obračunava 18% naplata za uslugu na sve kupovine pića, artikle iz bara, pokrivne naknade za specijalizirane restorane te sve stavke s a la carte jelovnika. Primjenjuju se lokalni porezi gdje je to potrebno.

Kupnja duhana i alkohola

• Putnik može unijeti do 100 cigara i 200 cigareta (jedna kutija) unutar izuzeća od carine od 800 USD. Stanovnici SAD-a na putovanju licenciranom od strane Državnog tajništva u Kubu više ne smiju donositi cigare ili druge proizvode sa svog posjeta. Dodatne cigarete i cigarete mogu se unijeti, ali će biti podložne carini i porezima. Cigarette također mogu biti predmet poreza koji nameću državne i lokalne vlasti. Bidis – u osnovi aromatizirane cigarete – općenito nisu dopuštene za unos.
• Općenito, jedna litra alkohola po osobi može se unijeti u SAD bez carine za putnike starije od 21 godine, iako putnici koji dolaze s Djevičanskih otoka SAD-a ili drugih karipskih zemalja imaju pravo na veće količine. Dodatne količine mogu se unijeti, ali će biti podložne carini i porezima IRS-a.

Revidirana politika na snazi od 1. lipnja 2021.

Our vessels have specially designed staterooms for guests who require mobility assistive features. If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact manoeuvrability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to manoeuvre into and out of the stateroom. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. There are three types of accessible staterooms on our vessels.

Fully Accessible rooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms.

Fully Accessible – Single Side Approach rooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds.

Ambulatory Accessible rooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide some accessible features.

Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub.

Roll-in Showers provide the turning space necessary for a wheelchair to manoeuvre within the showering area.

Transfer Showers provide the manoeuvring clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair.

Accessible Bathtubs provide the manoeuvring clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair.

Details regarding accessible rooms on each ship can be found on each ship’s Deck Plan.

Internet Access

Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilising the workstations located in the Explorations Café. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Café and your wireless device.

Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections.

Wireless Internet Service

Each Holland America Line vessel offers wireless access throughout the ship. Guests may use their laptop computer or other wireless internet enabled device to purchase and connect to the wireless internet service on board.

Connect:

1. Put your device in airplane mode.
2. Turn Wi-Fi “on” and connect to your ship’s network.
3. Open your web browser and type “Login.com”.
4. Within Holland America Line Navigator™, choose “Connect to Paid Internet” from the selection options.

Available Internet Packages:

• Surf (most popular): $24.99. (Surf your favourite sites including e-mail, news, sports and more. May not allow for audio/video calling and streaming.)
• Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Supports audio/video calling and streaming where coverage allows.)

Keep in Mind:

• Satellite transmissions are inherently slower than shore-side connections.
• You’ll find a select number of free sites under “Complimentary Browsing.”
• For more information please see the Frequently Asked Questions or one of our Guest Relations team members.
• Each package comes with a daily volume of data for a superior experience. Volumes vary by package and subject to change. For a current listing of the daily volume soft caps, see the Internet Plan Selection page.

Powered by The New York Times

The Explorations Café, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone.

AT&T Mobile Packages

Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Choose from options for calling only, calling and messaging or calling, messaging and data.

Mobile Phone Service

Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number.

The Wireless Maritime Service system is available for use when the ship is in international waters. When user’s phones pick the shipboard signal, their phone will usually display “cellular at sea”, “Ship Roam”or “901-18”. Depending on the handset and the carrier the user may be required to select “Roam” on the handset.

For questions about your service or about billing, please contact your home network customer service.

Webcams

Holland America Line does not publish webcam information online.

Holland America Line dopušta samo životinje za pomoć na brodu, definirane kao one životinje koje su pojedinačno obučene za pružanje pomoći osobi s invaliditetom. Ne dopuštamo našim gostima da donose kućne ljubimce, terapijske/pratiteljske životinje ili druge životinje koje ne zadovoljavaju definiciju životinja za pomoć. Ako imate pitanja o tome je li životinja koju želite povesti na brod doista životinja za pomoć, možete kontaktirati naš Odjel za pristupačnost gostiju.

Vaš itinerar može uključivati luke s vrlo specifičnim i strogim zahtjevima koje je potrebno ispuniti prije nego što vašoj životinji za pomoć bude dopušteno iskrcavanje s broda. Molimo vas da se detaljno informirate o uvjetima za iskrcaj životinje za pomoć u svakoj luci. Najbolji izvori za specifične informacije o potrebnoj dokumentaciji i cijepljenjima za vašu životinju za pomoć su web stranica Ministarstva poljoprivrede SAD-a, lokalne carinske službe u pojedinim lukama te veterinar vaše životinje. Sva dokumentacija i zahtjevi za cijepljenje propisani su od strane državnih vlasti, a ne od strane Holland America Line. Ukoliko vam je potrebna pomoć u pronalaženju ovih informacija, slobodno se obratite našem Odjelu za pristupačnost gostiju.

Za ukrcaj na brod, vaša životinja za pomoć mora imati važeće cijepljenje. Dokaze o statusu cijepljenja potrebno je dostaviti našem Odjelu za pristupačnost gostiju prije vašeg polaska. Također preporučujemo da sa sobom nosite evidenciju o cijepljenju u slučaju da bude potrebna u bilo kojoj luci. Ukoliko nemate odgovarajuću dokumentaciju i dokaz o cijepljenju za vašu životinju za pomoć potrebnu u određenoj luci ili postoje lokalni zahtjevi za karantenom, vašoj životinji neće biti dopušten izlazak s broda. Ukoliko vašoj životinji za pomoć bude odbijen izlazak u određenoj luci, osoblje i posada surađivat će s vama kako bi se utvrdile moguće opcije za posjet luke bez vaše životinje. Imajte na umu da ćete u vašoj odsutnosti morati osigurati skrb i nadzor nad vašom životinjom za pomoć. Osim u slučajevima kada je životinji odbijen iskrcaj, nije dopušteno ostavljati životinju za pomoć bez nadzora na brodu ili u vašoj kabini u bilo kojem trenutku.

Važne informacije za životinje za pomoć na australskim krstarenjima

Australske karantenske vlasti promijenile su pristup prema psima za pomoć na krstarenjima. Nažalost, njihov novi pristup praktički onemogućava prihvat životinja za pomoć na domaćim ili kružnim krstarenjima iz Australije. Ministarstvo poljoprivrede sada ove plovidbe smatra međunarodnim putovanjima i stoga podliježu „biološkoj sigurnosnoj kontroli“. Kao tvrtka, izrazito smo razočarani novim pristupom Ministarstva i uputili smo pismo saveznom ministru tražeći povratak na prethodni način rada. Trenutno gosti neće moći putovati sa životinjama za pomoć na putovanjima koja završavaju u Australiji ili pristaju u luci u Australiji nakon posjete inozemnoj zemlji. Gosti koji kreću na putovanja iz Australije moći će putovati sa svojom životinjom za pomoć pod uvjetom da putovanje ne završava u Australiji nakon posjete inozemnoj luci. Za dodatna pitanja molimo kontaktirajte naš Odjel za pristupačnost gostiju putem e-pošte na GuestAccessibility@HollandAmerica.com.

Additional Cost

Join Club Orange to experience a new level of luxury, from priority check-in and disembarkation to premium dining amenities. Club Orange benefits include a complimentary stateroom upgrade, a special event chosen by the captain and priority check-in and disembarkation. Read on for a full list of Club Orange benefits.

Please contact us for Club Orange pricing

DISCOVER A NEW LEVEL OF SOPHISTICATION

Add even more class and convenience to your cruise! When you join Club Orange, you’ll receive the following exceptional benefits:

PRIORITY ACCESS

• Priority check-in
• Priority access to specialty restaurant reservations
• Priority line at the Guest Services desk
• Priority line at the Shore Excursions desk
• Priority access to tenders ashore in select ports
• Priority disembarkation

PREMIUM DINING

• Expanded 24-hour room service breakfast menu
• Pinnacle Class ships: Private dining venue for breakfast and dinner with an expanded menu
• All other ships: Priority seating in the Dining Room for breakfast and dinner with an expanded menu

EXCLUSIVE AMENITIES

• Complimentary stateroom upgrade
• Dedicated concierge service
• Welcome glass of sparkling wine on embarkation day
• Premium bathrobes
• Club Orange keycard
• Exclusive Club Orange tote bag (one per stateroom)

SPECIAL EVENTS

• Private Greenhouse Spa & Salon® consultation
• Complimentary jewellery cleaning
• Coffee chat with some of our onboard entertainers

Guests will be notified of these exclusive experiences once on board

$25/person/day on cruises up to 13 days

$15/person/day on cruises 13+ days