MS EUROPA

A refined and cosy club atmosphere awaits you in the Havana Bar. Take a seat, choose a first-class cigar from the well-stocked humidor and order a drink to go with it. A place to indulge.

The cosy Club Belvedere attracts guests with its panoramic view and an excellent selection of tea and coffee specialities, small macarons and delicious cakes. On selected evenings, you can enjoy exciting readings and other entertainment here.

Start your evening with an aperitif, accompanied by some gentle melodies. The Piano Bar is also open in the daytime and is a great place for an afternoon coffee, reading the paper or enjoying some musical relaxation.

Chamber music at the highest level is not only part of your cruise with the EUROPA during the Ocean Sun Festival - classical music in its finest form also awaits you on many other routes.

Experience excellent musicians in a personalised setting that allows you to get very close to the music and the artists. Whether duo, trio or ensemble - every performance is a cultural highlight at sea.

In an exclusive setting, renowned singer-songwriters will take you on a journey through their oeuvre and create a living room concert atmosphere on board the EUROPA with their voices and songs. Let yourself be inspired by international greats and the stars of tomorrow, who will present their songs in a reduced acoustic line-up, full of emotion and lyrical depth. Between folk, pop and all kinds of local colours, concerts by singer-songwriters of the highest calibre await you.

Fitness, health, relaxation: our EUROPA refresh programme offers a combination of all aspects of a sustainable lifestyle to make the perfect programme for your well-being. Would you like to try some innovative fitness trends or discover new strength? What kinds of foods are good for you? What do you need to feel well? Mental well-being coaching and meditation may also help you to find peace and serenity in a fast-moving world.

Our experts on board, including personal trainers, SPA therapists and PGA golf professionals, are accompanied on selected cruises by well-known sports personalities. They will inspire you at sea with some special courses and presentations on new perspectives or hobbies. 

Fitness

Start your day on the EUROPA jogging lane. Do you prefer yoga or cardio? Make the most of a varied programme of classes, our fitness studio and the EMS full-body training with miha bodytec*. Our personal trainer* will be happy to offer advice and support with an individual training plan. As an additional highlight, on selected cruises there are special offers such as boxing or t’ai chi on board.

Selected fitness options

• 15 m (49 ft) long seawater pool, whirlpool and jogging trail
• Exercise and relaxation classes*: aqua fitness; stretch and relax; back strengthening; legs, bum and tum exercises; flexibility training; pilates; and yoga
• High-quality Technogym equipment with a TV for entertainment on each cardio machine
• Personal training**: individual training sessions, fitness check, development of, and support during, a personal training plan, nutritional advice, weight loss
• Effective full-body workout with miha bodytec equipment**: electrical muscle stimulation to build muscle, lose weight and reduce fat as well as to stimulate connective tissue, metabolism and circulation

Relaxed to the tips of your toes

Close your eyes and allow yourself to be pampered: the OCEAN SPA is devoted to your own personal satisfaction and harmony. With luxurious beauty treatments, deep-tissue massages and thalasso, energy from the sea. We would be happy to put together a wellness package tailored to your own specific requirements.

Cosmetics and beauty

• BABOR facials guarantee luxurious moments of indulgence and optimal results to suit your own personal needs.
• THALGO facials protect, boost and refine the skin with powerful active marine ingredients.
• BEWEI is an innovative beauty concept, which enhances all the contours of your body and face, helping you to achieve a new feeling of vitality.
• BEAUTY ANGEL is a light treatment, which stimulates the production of collagen and activates metabolism. An improved complexion and skin that feels better are immediately noticeable.

Thalasso

Thalasso works with effective natural ingredients from the sea. Metabolism is stimulated, the immune system boosted and circulation enhanced – for renewed energy and clear, smooth skin. All thalasso treatments use THALGO products. Immerse yourself in a world of well-being and enjoy:

• Relaxing thalasso baths, float packages and body scrubs
• Other thalasso treatments such as toning body treatments, gentle purifying massages, refreshing intensive treatments and full-body massages
• Thalasso introductory packages

Massage

Nutzen und genießen Sie die Kraft dieser Berührungen, um Blockaden zu lösen und die Muskulatur zu entspannen.

• Classic massages such as aromatherapy oil massages, or partial- or full-body massages
• Massage treatments from all over the world, such as a lomi lomi massage, hot stone or shiatsu, or a Thai massage

Accompany the EUROPA to the most beautiful golf courses in the world and benefit from the expertise of experienced PGA golf professionals. And even when travelling the seas, you will have plenty of time to fully dedicate yourself to your passion for golf with the help of our golf simulator.

Suites and public areas are air-conditioned with 100 % fresh air. You can adjust the temperature in your suit to your personal preference. The air conditioning cannot be completely switched off.

Announcements via the loudspeaker system can be heard in all suites. In the interests of all on board, we try to make as few announcements as possible in order to avoid disturbing guests unnecessarily. A commentary is provided from the bridge when we are travelling through areas of interest. On harbor days there will be an announcement at 09.00 hrs. On days at sea, the position of the ship is announced at 10.00 and 16.00 hrs. You have the option to switch off the loudspeakers in your suite. You will, however, be able to hear emergency announcements at all times.

Baby monitors are available to borrow on board. This involves setting the telephone in your suite to monitor mode. As soon as any noise can be heard in your suite, a call will be made to one of the ship’s mobile phones, which we will provide you with. This means you will always know what’s going on in your suite. As we only have a limited number of baby monitors, please ask Reception or your suite stewardess for one as soon as possible. Please understand that it can take time to configure the devices.

In order to optimise your stay with your baby/toddler and allow you to relax as much as possible, we offer you the free Baby Welcome Package for children up to the age of 3. Travel with your children carefree, comfortably and without annoying excess baggage! In addition to nappies, baby care products and baby food, we are also happy to provide you with other items such as a travel cot, nappy bin and baby bath. The order form will be sent to you automatically with the provisional travel documents when you book with a child (up to and including the age of 3) approx. 3 months before the start of your holiday.

You can find more information about the Baby Welcome Package here.

A butler service is available to the guests of the Penthouse Deck. Among other services, the butler will take care of unpacking and packing your luggage, serve meals and beverages in your suite, ironyour clothes and much more.

On board

There is no set dress code on board the EUROPA during the day. In the evening, gentlemen visiting the restaurants on Deck 4 should wear smart casual attire – namely, a long-sleeved shirt, a jacket or a summer suit. Ladies should dress accordingly. Short trousers, T-shirts, bathrobes and flip-flops are not permitted in any of our restaurants, bars and lounges in the evening. In the Pearls and Lido restaurants, it is not necessary to wear a jacket in the evening.

There is a welcome and farewell evening on every cruise. On short cruises of up to four nights, there is only one welcome evening. On these occasions, the recommended dress code is evening wear (suit for men, ladies dress accordingly). Wearing a tie is generally not mandatory. Weather permitting, one White Night Pool Party will be held on the deck of the EUROPA per cruise. We would be very pleased if you would wear white clothing or a white accessory for this.

Ashore

For your excursions or private shore excursions, clothing should be comfortable and practical, as well as appropriate for the destination. Sturdy shoes are recommended, flats are essential for ship and shore. For excursions with the Zodiacs in colder regions we recommend to wear waterproof clothing and footwear to protect against wetness.

We are happy to cater to food allergies where possible and subject to availability. Please inform us of your request when making your booking. For all those who like to eat healthily, we offer low-calorie dishes every day.

Cruises on the EUROPA offer very limited suitability for guests with reduced mobility. Please note that a large number of our planned Zodiac landings and shore activities require a high level of physical fitness; depending on the conditions, we can only guarantee participation for guests with no mobility restrictions. The EUROPA offers two suites (suites 733 and 734) with fully accessible layout and equipment. We nevertheless highly recommend that you travel together with a responsible companion because, due to special procedures on board a ship, continuous assistance is not possible. Certain groups of people can only be accommodated if they are accompanied. Please bring your own standard-size wheelchair or any other medical equipment with you if you are dependent upon it. Unfortunately, electric wheelchairs and guide dogs cannot be brought on board. Please note that participating in shore activities and going out in the Zodiacs (subject to weather conditions) may not be possible for guests with physical limitations. We reserve the right to restrict participation in group activities to guests who can manage the entire activity without problems and without external assistance. Unfortunately, guests who are dependent on a wheelchair cannot travel in the Zodiacs. Whether or not guests can go ashore by tender boat (when the ship is at anchor) is also dependent on the weather and cannot always be guaranteed. To ensure that you experience a relaxing cruise where everything goes smoothly, before booking please provide us with details of your physical impairment and enquire as to whether we can meet your individual needs.

All public areas and suites on board are non-smoking, with the exception of the following areas: port side of the terrace of the Lido Café, the Havana Bar and the outdoor area of the Sansibar (cigars, cigarillos and pipes are allowed here, too). Once service hours have ended in the outdoor area of the Lido Café, cigars, cigarillos and pipes may also be smoked on the terrace at the designated smoking tables. Smoking is allowed on the veranda of your suite and on all external decks except for the magrodome area. Please use the ashtray provided.

A photography and film team will accompany cruises on the EUROPA to document select parts of the cruise for you both on board and ashore. During the cruise, you will have the opportunity to see the photos and initial film clips in the photo shop on Deck 5 and order them if you wish. At your request, the on-board photographer will also burn your photos to DVD or print photos on photographic paper from a memory card or USB stick (subject to a charge). You can order the cruise film in DVD or Blu-ray format from the photo shop at the end of the cruise (subject to a charge).

The internationally prescribed passenger muster drill will be rehearsed, within the first 24 hours of the beginning of your cruise. Participation in the muster drill is mandatory for every passenger. 

The ship is equipped with a satellite communication system. If the connection to the communications satellite is available locally, this enables a direct telephone connection worldwide. Conversely, a direct telephone connection on board is also possible. Please note that even dialling the EUROPA telephone number is subject to a charge for the caller. The exact charges for a satellite telephone call on board can be obtained from your telephone provider; Hapag-Lloyd Cruises has no influence on this. The mobile phone network of the company WMS, a provider of mobile phone systems on board cruise ships and aircraft, allows you to use your mobile phone at sea in an area where your mobile phone provider can usually no longer provide a network (chargeable service; prices vary depending on the mobile phone provider).

Please consider that private radios and antennas are not permitted on board our ships.

*Due to a possible unstable satellite connection depending on the weather and the ship's position mainly in northern and southern sailing directions, this service cannot be guaranteed at all times. Please note that the Internet speed on board is not comparable with fast data connections ashore.

Restaurants

Enjoy the special atmosphere in our five restaurants with a free choice of seats and a dress code ranging from casual to elegant according to how you feel. 

Table reservation

Breakfast and lunch are taken in an open seating arrangement on board the EUROPA and you may choose where you sit. The same applies for the evening meal in the Europa Restaurant and Lido Cafe.

The maitre will be happy to accept table reservations for evening meals in the speciality restaurants (The Globe by Kevin Fehling, Venezia, Pearls) at the beginning of your cruise. Reservations cannot be made prior to departure.

The number of reservations you can make in these three restaurants is determined by the length of the cruise. On cruises with a duration of up to seven days, you can make reservations in one of the three restaurants. On cruises with a duration of eight to twelve days, you can make reservations in two of the three restaurants. For cruises of 13 days or more, you can make reservations in all three restaurants. Guests in SPA Suites and Penthouse Deluxe Suites are given priority for table reservations in The Globe by Kevin Fehling. We are happy to make table reservations on board at any time for all restaurants for guests in the Penthouse Grand Suites.